NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 905 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the opportunity to provide some feedback. nice web site, well organised and good range. Placing the order and making payment was very smooth. I got a mail from you on the day that I ordered it, but nothing since to say that you've packed it, sent it etc. so I don't know where my GGP 153 order is up to. Ebay retailers in HK sending me a $4 USB cable ship sooner and communicate better. By way of comparison, I ordered a pair of rockclimbing shoes from an online retailer also located in the UK, on the same day as I placed my order on the NorthShore watersports site. The shoes were sitting on my doorstep in Australia yesterday (4d) later, and I received shipping information from them within 24h of making my payment. To be clear I wasn't expecting to receive order by now (royal mail to australia is usually 6-12d in my experience), but a mail to let me know that its been sent (or that something is on backorder or whatever) would have been nice.”

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Posted 7 years ago

“Very happy. The only reason it's not 5 star is the fack they didn't have in stock 2 of the items I'd ordered. They will be posted as soon as they are in again. I've been kept up to date with everything and revived my order the next day. I will be using again without any doubt!!”

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Posted 7 years ago

“Great products and great customer service, thanks for all the assistance”

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Posted 7 years ago

“Easy to use website. Order came very quickly.”

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Posted 7 years ago

“Very gast. Thanks, recommended”

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Posted 7 years ago

“Quality products at great prices and superb service.”

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Posted 7 years ago

“Quality products and superb service.”

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Posted 7 years ago

“the socks ace e bag was the wrong size my fault. The service was JUST THE BEST OF THE BEST. will look here again when next i need kit”

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Posted 7 years ago

“Kevin has been such a pleasure to deal with and so helpful that I ordered the kayak from him in England for shipping to France. I've had all my questions answered without sales pressure (which always puts me off buying) and the kayak and paddle we agreed on are perfect.”

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Posted 7 years ago

“NS had the product I wanted and provided clear advice on the phone over the item and delivery timescales. My only concern here is I was asked to write a review of the service before the goods have arrived. Surely good service would ensure the timing of the request coincides with the delivery of the item, or an I just being naïve? Well - lets hope it arrives safe and sound then.....”

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Posted 7 years ago

“5/5 Excellent customer service, product and fast delivery ! I have purchased a carbon white water paddle and a kayak drain plug (separate orders) from Northshore Watersports and the whole process on both occasions was seamless with confirmations and updates via email throughout. The UPS delivery for the paddle was missed twice (my own fault) and the Sales Team were in touch via a polite email with solutions for delivery; the delivery was successful 3rd time as I was in. I haven't experienced such a proactive service before, the NS Watersports Team obviously take great care in their service. I'd recommend them to anyone wanting a secure and fast purchase of water sports equipment. Many thanks!”

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Posted 7 years ago

“Product arrived very quickly and was exactly as described. Had confirmation email to say item had been dispatched on same day as ordered.”

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Posted 7 years ago

“I ordered with the need for kayak clothing at short notice, great service and delivery. Thank you”

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Posted 7 years ago

“So impressed with NS's fast service. I placed my order one day, and it arrived the next, to N Ireland!! That doesn't happen very often. Thank you.”

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Posted 7 years ago

“Quick responding to questions”

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Posted 7 years ago

“Simply excellent service 👍 Rapid delivery, and always most helpful on the phone.”

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Posted 7 years ago

“Customer service, prompt delivery.”

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Posted 7 years ago

“Thanks for your very quick and helpful response to my enquiries. I can't wait to get my new shoes!!”

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Posted 7 years ago

“Efficient smooth service”

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Posted 7 years ago

“very happy with my order, and very quick in service, always great service”

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Posted 7 years ago

NS Watersports is rated 4.7 based on 905 reviews