NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 914 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Tell us how NS Watersports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with wetsuit ,quick delivery thanks”

Helpful Report

Posted 9 months ago

HI Stephen, Thanks for the review, glad you like your purchase. Best regards Kevin

Posted 9 months ago

“Great 5.10 trainers arrived very quickly and true to size.”

Helpful Report

Posted 9 months ago

HI Thanks for the review and pleased you are happy with your purchase. Best regards Kevin

Posted 9 months ago

“Ive used NorthShore many times, always impressed with the delivery times, and the tracking service, also on one occation had to use the returns service that was also very fast and hassle free, id deffernatly recomend NorthShore for all paddling gear.”

Helpful Report

Posted 9 months ago

HI Paul Thanks for the review, hope to help again. Best regards Kevin

Posted 9 months ago

“Excellent customer service - quick, helpful replies to questions and order arrived quickly.”

Helpful Report

Posted 9 months ago

HI Richard, Many thanks for the review, hope we can help again Best regards Kevin

Posted 9 months ago

“Great service , value for money on good quality products .Speed of delivery also excellent . Will use again and highly recommend.”

Helpful Report

Posted 9 months ago

HI Kim, Thanks for the review, always try and be as competitive as we can and deliver goods ASAP. Best regards Kevin

Posted 9 months ago

“Great item delivered super fast with tracking info will happily used again”

Helpful Report

Posted 9 months ago

HI Stevan Thanks for the review, hope we can help in the future Best regards Kevin

Posted 9 months ago

“very good service, I am satisfied, I highly recommend”

Helpful Report

Posted 10 months ago

HI Andrzej, Many thanks for the review. really appreciate it. Best regards Kevin

Posted 9 months ago

“Comprehensive range, great service and excellent prices. My choice of drysuit was was very competitively priced and delivered quickly. When I had to return it for a smaller size, the exchange was turned around in 24 hours. Well done Northshore.”

Helpful Report

Posted 10 months ago

HI, Many thanks for the review, pleased you got the correct size. Hope we can help in the future. Best regards Kevin

Posted 9 months ago

“Northshore Watersports is an excellent company that I would highly recommend. I appreciate the extremely fast delivery and that the purchased product was the latest model released, unlike other vendors still selling last year's model/design. Well done! I would buy from them again.”

Helpful Report

Posted 10 months ago

HI, Many thanks for the review, really appreciate it. Best regards Kevin

Posted 9 months ago

“Excellent products. Great delivery time”

Helpful Report

Posted 10 months ago

HI Thanks for the review. glad you are pleased with your purchase. Best regards Kevin

Posted 9 months ago

“I have not received my purchase yet.And have heard absolutely nothing about it,I was beginning to think I had been scammed 😕”

Helpful Report

Posted 10 months ago

Hi Christina Many thanks for your order and many apologies for the delay in getting your order. I am really sorry we had sold out of this and had re-ordered. We have had a nightmare with supplier deliveries and it is due in today. We will be sending this out to you on 24hr service and you should receive this tomorrow. Please accept our sincere apologies for the delay and any inconvenience this may have caused. Kind Regards Jess

Posted 10 months ago

“Prompt delivery and a great product. Thank you.”

Helpful Report

Posted 10 months ago

Hi Meg Many thanks for your order and review. Glad to hear your happy with your order. Hope you shop with us again Kind Regards Jess

Posted 10 months ago

“I placed an order and have it received it. Despite emailing twice I have received no correspondence about my order!”

Helpful Report

Posted 10 months ago

HI Stacey, Many thanks for your review and I'm truly sorry for the delay in dispacthing your order and any inconvenience caused. I don't think you have been receiving our emails, as we have emailed you 3 times regarding your order, the last time was this morning. Please can you check your spam file? The dryrobe you have ordered is currently unavailable as we sold out and the supplier was showing stock available but when we ordered they came back to say the colour had unfortuately sold out and they had made a stock error. I have offered you alternatives or a full refund. Please can you contact us to let us know what you would like to do. Once again please accept my sincere apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 10 months ago

“Very speedy delivery and stuff sack was a good price”

Helpful Report

Posted 10 months ago

HI, Many thanks for your review, always appreciated, Hope we can help in the future. Best regards Kevin

Posted 10 months ago

“I needed to replace a pair of dive boots that have lasted 18 years. I searched the internet and found an updated version on a couple of sites. I bought them from NS Watersports as the price was competitive and the website easy to use. They were delivered very quickly and fit, so now just have to wait a couple of months until I dive again.”

Helpful Report

Posted 11 months ago

HI Alun, Many thanks for the review, hope the boots last even longer this time! Please let us know if we can help again inthe future. Best regards Kevin

Posted 10 months ago

“Very happy with my new typhoon Multi sport drysuit from Northshore, only issue was having to pay £15 postage on a £600 purchase !! bit excessive.”

Helpful Report

Posted 11 months ago

Hi William many thanks for your order and review. Having looked into your order due to the order being high value and being in the Highlands there is a higher delivery cost. This is calculated at the checkout when you enter your address. I hope this doesn't stop you shopping with us again and many apologies for this. Kind Regards Jess

Posted 10 months ago

“Very helpful new what he was talking about. Got what i went for. Brill”

Helpful Report

Posted 11 months ago

HI David, Many thanks for the review, always happy to help and advise, Hope we can help in the future. Best regards Kevin

Posted 9 months ago

“Great service, quick delivery and note inside wishing me happy paddling with my new paddle. Great service. 👍”

Helpful Report

Posted 11 months ago

HI Craig, Many thanks for the review, let us know if we can help again. Best regards Kevin

Posted 9 months ago

“I am pleased with the service offered by North Shore Watersports. They were able to source a dry bag for me, when many other retailers were showing 'Out of Stock'. Thank you.”

Helpful Report

Posted 11 months ago

HI Jonny, Many thanks for the review, glad we were able to supply the goods you wanted. Let us know if you need anything in the future. Best regards Kevin

Posted 9 months ago

“Happy Days. Good Service Good Product”

Helpful Report

Posted 11 months ago

HI Brian, Thanks for the review, Best regards Kevin

Posted 9 months ago

NS Watersports is rated 4.7 based on 914 reviews