NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 904 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service great quality fast dispatch and delivery 5*”

Helpful Report

Posted 4 years ago

HI Emma, Many thanks for your review, we always try and dispatch goods the sameday whenever we can. Please let us know if you need anything further, Best regards, Kevin

Posted 4 years ago

“Really poor service. Advertising goods they don't hold in stock and trying to up sell on more expensive alternatives whilst not suggesting any reduction for the inconvenience caused. Now I'm paying delivery on add on parts whilst what really wanted could not be supplied.”

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Posted 4 years ago

Hi Many thanks for your review, I'm really sorry you felt we have offered poor service, we emailed to apologise as the goods you had ordered had just sold out with both us and supplier but we offered some goods they were available from a different supplier. Before we had chance to reply you emailed us again asking us to refund you for items, which we did straight away. I do sincerely apologise for not being able to supply the items. Best regards, Kevin

Posted 4 years ago

“very quick!”

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Posted 4 years ago

Hi paul Many thanks for the review, much appreciated. Best regards Kevin

Posted 4 years ago

“Very helpful and knowledgeable staff , well worth ringing for advice if you are unsure or need a few tip , I will be buying from these guys again , thanks Kevin for all you recommendations, all suggestions worked well , thanks Paul”

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Posted 4 years ago

HI paul, Many thanks for your review, always happy to help wherever we can. Best regards, Kevin

Posted 4 years ago

“I had a minor problem with my order but the staff sorted it out very quickly and replaced the item next day.”

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Posted 4 years ago

Hi Martin Thanks for the review, much appreciated we wil try always fix any problems, Best regards, Kevin

Posted 4 years ago

“NS are a really good and reliable watersports provider/retailer. I have bought a few items from these guys now. The service is prompt and efficient and they will answer questions should you have any problems Recommend using these guys if you get the opportunity.”

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Posted 4 years ago

Hi Many thanks for your review, really appreaciate it. Best regards, Kevin

Posted 4 years ago

“We ordered some buoyancy aids, which seemed to be in short supply at many retailers. They arrived very quickly and were exactly as expected, thank you.”

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Posted 4 years ago

Hi, Many thanks for your reveiw, Best regards, Kevin

Posted 4 years ago

“These guys did forget to post the wetsuit I ordered by special delivery and instead used standard post - but they refunded me my postage without question and the wetsuit turned up a day later anyway. Friendly and helpful to deal with on the phone.”

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Posted 4 years ago

HI Many thanks for the review, apologies about the postage, we just missed it on the order. Glad the wetsuit all arrived OK and in time. Best regards, Kevin

Posted 4 years ago

“Always excellent service, and delivery to NZ arrives timely.”

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Posted 4 years ago

Hi Many thanks for your review, Best regards, Kevin

Posted 4 years ago

“I wish to improve the shipment status on system. I want to check trace code of shipment.”

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Posted 4 years ago

HI taku, Many thanks for your feedback, we will now email overseas customers with tracking details, Best regards Kevin

Posted 4 years ago

“Helpful and informative member of staff. Good Covid security. Good company to do business with.”

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Posted 4 years ago

Many thanks for your review, Best regards, Kevin

Posted 4 years ago

“Great service and advise will definitely use again”

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Posted 4 years ago

HI Craig, thanks for the review, mcuh appreciated. Best regards, kevin

Posted 4 years ago

“They had what I needed at a competitive price, what more can you ask. And was delivered in a reasonable time.”

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Posted 4 years ago

HI James, thanks for your reviw, we always try and be as competitive and deliver goods as fast as we can. Best regards, Kevin

Posted 4 years ago

“I am very pleased with the service and products from NS Watersports, highly recommend them.”

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Posted 4 years ago

Hi Many thanks for your review, really pleased verything worked out as it should. Best regards, Kevin

Posted 4 years ago

“I must say, after a slight muddle over an item showing on the website as ‘in stock’, I got cracking service from the proprietor. My item arrived the very next day after purchase - thansk!”

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Posted 4 years ago

HI Matt, thanks for the review and very pleased we got everything sorted out for you. Best regards, Kevin

Posted 4 years ago

“Great advice and service, will use NS again.”

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Posted 4 years ago

Thanks for your review, Best regards, Kevin

Posted 4 years ago

“Good product and fast delivery.”

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Posted 4 years ago

Hi John, many thanks for your review, Best regards, kevin

Posted 4 years ago

“Excellent response from NS water sports. Required a kayak rack for a weekend trip and received the items as described the next day bang on time. Thanks”

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Posted 4 years ago

Hi Emerson, Thanks for your review, we will always try and get the goods to you for when you need them. Best regards, Kevin

Posted 4 years ago

“Nice quick delivery of a quality product. Only downside is that the packaging my buoyancy aid arrived in was torn open in the middle but luckily the product was not damaged.”

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Posted 4 years ago

“Excellent service and very helpful. Arrived within a day, can't fault them in any way. Recomend them to everyone! Oh and a great price to 👍🏻👍🏻👍🏻”

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Posted 4 years ago

NS Watersports is rated 4.7 based on 904 reviews