NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 904 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt dispatch and delivery”

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Posted 4 years ago

thanks for the review, Best regards, kevin

Posted 4 years ago

“Excellent service despite being in a pandemic. Very fast delivery and a great price. Highly recommended”

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Posted 4 years ago

“Bought an Islander Kayak requiring delivery to the Highlands; an agreement was met regarding courier costs during Covid-19 logistic issues, and Kayak received 10 days later. Honest and efficient service with excellent communications under the circumstances.”

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Posted 4 years ago

“Good assortment on the web shop. Delivery was 11 days but can be it was stuck at Swedish customs for some days. No email for tracking the parcel so I couldn’t see where it was stuck. But it was delivered and now it’s all fine :-)”

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Posted 4 years ago

“Great price on a fantastic product. Good communication and fast delivery. Will use again. Thanks”

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Posted 4 years ago

“Phoned up due to the order being delayed (coronavirus issues from supplier). They couldn't have been more helpful, and once stock had been regained the order was sent out straight away. Thankyou! :)”

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Posted 4 years ago

“Initial problem with delivery, however the problem was soon rectified and the product was as described, I have so much faith in this company I have since ordered further items. Excellent customer service with a speedy response.”

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Posted 4 years ago

“Product received had a crack in it. I emailed in to your Sales email address and got a very fast response, apology and quick resolution. Sometimes things go wrong and it's easier to rate a company based on how they respond to such things. I haven't received the replacement yet but i understand it is coming tomorrow. So this is great. I was pleased you said i could use the paddle with the crack in it because that let us get out that night to do a bit of river cleanup on the Thames (see pic).”

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Posted 4 years ago

“Items I purchased exactly as expected and prompt delivery”

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Posted 4 years ago

“Fantastic customer service, great prices, brilliant service and I really could not recommend more highly. Don’t go anywhere else.”

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Posted 4 years ago

“Excellent service and fast delivery will use again”

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Posted 4 years ago

“Looking for a new kayak helmet , found the one I was looking for at a really good price on North Shore’s website. It was delivered within 48hrs . Very pleased with my purchase and the service from NS.”

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Posted 4 years ago

“Great prompt service”

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Posted 4 years ago

“Really pleased with my purchase (a buoyancy aid) - good website, prompt delivery, attractive price. All round good job.”

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Posted 4 years ago

“I was looking to upgrade my kayak paddle but the more I looked, the more confused I got. One quick phone call to North Shore Watersports and problem solved. Very knowledgeable and their advice was spot on. I ordered a Werner Tybee CF paddle which arrived the next day. I was amazed at how much difference this paddle made to my kayaking experience, it was like having a new kayak, not just a new paddle. Extremely impressed, they will be my first choice from now on.”

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Posted 4 years ago

“Delivery was prompt and goods arrived safely. Great selection”

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Posted 4 years ago

“Excellent service! Extremely helpful staff.”

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Posted 4 years ago

“Excellent over the phone customer service. Friendly and tried their best to suit my needs”

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Posted 4 years ago

“Very helpful good prices good service will use them again well pleased with a drysuit I ordered. Regards Alan”

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Posted 4 years ago

“Super friendly and knowledgeable staff, always able to pass on the their extensive knowledge and get the right information and products for you, and such a great turn around time from online order to products arriving.”

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Posted 4 years ago

NS Watersports is rated 4.7 based on 904 reviews