NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 915 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish to improve the shipment status on system. I want to check trace code of shipment.”

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Posted 4 years ago

HI taku, Many thanks for your feedback, we will now email overseas customers with tracking details, Best regards Kevin

Posted 4 years ago

“Helpful and informative member of staff. Good Covid security. Good company to do business with.”

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Posted 4 years ago

Many thanks for your review, Best regards, Kevin

Posted 4 years ago

“Great service and advise will definitely use again”

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Posted 4 years ago

HI Craig, thanks for the review, mcuh appreciated. Best regards, kevin

Posted 4 years ago

“They had what I needed at a competitive price, what more can you ask. And was delivered in a reasonable time.”

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Posted 4 years ago

HI James, thanks for your reviw, we always try and be as competitive and deliver goods as fast as we can. Best regards, Kevin

Posted 4 years ago

“I am very pleased with the service and products from NS Watersports, highly recommend them.”

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Posted 4 years ago

Hi Many thanks for your review, really pleased verything worked out as it should. Best regards, Kevin

Posted 4 years ago

“I must say, after a slight muddle over an item showing on the website as ‘in stock’, I got cracking service from the proprietor. My item arrived the very next day after purchase - thansk!”

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Posted 4 years ago

HI Matt, thanks for the review and very pleased we got everything sorted out for you. Best regards, Kevin

Posted 4 years ago

“Great advice and service, will use NS again.”

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Posted 4 years ago

Thanks for your review, Best regards, Kevin

Posted 4 years ago

“Good product and fast delivery.”

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Posted 4 years ago

Hi John, many thanks for your review, Best regards, kevin

Posted 4 years ago

“Excellent response from NS water sports. Required a kayak rack for a weekend trip and received the items as described the next day bang on time. Thanks”

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Posted 4 years ago

Hi Emerson, Thanks for your review, we will always try and get the goods to you for when you need them. Best regards, Kevin

Posted 4 years ago

“Nice quick delivery of a quality product. Only downside is that the packaging my buoyancy aid arrived in was torn open in the middle but luckily the product was not damaged.”

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Posted 4 years ago

“Excellent service and very helpful. Arrived within a day, can't fault them in any way. Recomend them to everyone! Oh and a great price to 👍🏻👍🏻👍🏻”

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Posted 4 years ago

“Prompt dispatch and delivery”

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Posted 4 years ago

thanks for the review, Best regards, kevin

Posted 4 years ago

“Excellent service despite being in a pandemic. Very fast delivery and a great price. Highly recommended”

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Posted 4 years ago

“Bought an Islander Kayak requiring delivery to the Highlands; an agreement was met regarding courier costs during Covid-19 logistic issues, and Kayak received 10 days later. Honest and efficient service with excellent communications under the circumstances.”

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Posted 4 years ago

“Good assortment on the web shop. Delivery was 11 days but can be it was stuck at Swedish customs for some days. No email for tracking the parcel so I couldn’t see where it was stuck. But it was delivered and now it’s all fine :-)”

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Posted 4 years ago

“Great price on a fantastic product. Good communication and fast delivery. Will use again. Thanks”

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Posted 4 years ago

“Phoned up due to the order being delayed (coronavirus issues from supplier). They couldn't have been more helpful, and once stock had been regained the order was sent out straight away. Thankyou! :)”

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Posted 4 years ago

“Initial problem with delivery, however the problem was soon rectified and the product was as described, I have so much faith in this company I have since ordered further items. Excellent customer service with a speedy response.”

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Posted 4 years ago

“Product received had a crack in it. I emailed in to your Sales email address and got a very fast response, apology and quick resolution. Sometimes things go wrong and it's easier to rate a company based on how they respond to such things. I haven't received the replacement yet but i understand it is coming tomorrow. So this is great. I was pleased you said i could use the paddle with the crack in it because that let us get out that night to do a bit of river cleanup on the Thames (see pic).”

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Posted 4 years ago

“Items I purchased exactly as expected and prompt delivery”

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Posted 4 years ago

NS Watersports is rated 4.7 based on 915 reviews