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NS Watersports Reviews

4.7 Rating 905 Reviews
93 %
of reviewers recommend NS Watersports
4.7
Based on 905 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read NS Watersports Reviews
Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

NS Watersports 5 star review on 9th April 2024
Constantinos Tzionis
NS Watersports 5 star review on 24th June 2022
Maurice Cathcart
NS Watersports 5 star review on 22nd October 2021
Anne Browne
NS Watersports 5 star review on 21st October 2021
Alexander Page
NS Watersports 5 star review on 31st August 2021
Anonymous
NS Watersports 5 star review on 10th August 2021
Anonymous
NS Watersports 5 star review on 3rd April 2021
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Anonymous
Anonymous  // 01/01/2019
Prompt, efficient service. Despatch notification received.
Helpful Report
Posted 5 years ago
HI Thanks for the review, much appreciated Best regards, Kevin
Posted 5 years ago
Great Drysuit at a good price. Supper fast delivery.
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Posted 5 years ago
HI Andy, Thanks for the review, really pleased you liked the suit and it all arrived as it should. Hope we can help in the future best regards, kevin
Posted 5 years ago
Customer Service was excellent. Kevin was very helpful, discussed various options and everything arrived promptly as promised.
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Posted 5 years ago
HI Thanks for your review, always happy to help in anyway we can. Please everything arrived as it should. Hope we can help again in the future Best regards, kevin
Posted 5 years ago
The shoes were delivered quickly and in perfect condition. Would recommend to others and use NS Watersports again.
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Posted 5 years ago
Hi Thanks for your review, much appreciated. Let us know if we can help in the future Best regards, Kevin
Posted 5 years ago
Great Service, good product and quick delivery.
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Posted 5 years ago
Hi Thanks for the review, Much appreciated. Best regards, Kevin
Posted 5 years ago
1st time buyer, products arrived in decent time and packaged well. Thanks!
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Posted 5 years ago
Have been buying products from North Shore since they made kayaks. Very knowledgeable people and the kit is spot on and at a competitive price. Shipping is quick. I am a returning customer
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Posted 5 years ago
Thanks for the review, much appreciated, always happy to help. Best regards, kevin
Posted 5 years ago
Prompt delivery and email to explain that it was coming as 2 parcels, fabulous thankyou!
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Posted 5 years ago
HI Many thanks for the review, glad we got everything to you. Let me know if we can help again Best regards, Kevin
Posted 5 years ago
Good stock levels. Reasonable prices and postage costs. Prompt delivery.
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Posted 5 years ago
HI Many thanks for the review, much appreciated. Best regards, Kevin
Posted 5 years ago
Great products and great service. Thank you!!
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Posted 5 years ago
Thanks for the review, Best regards, Kevin
Posted 5 years ago
So the postage is not next day as the tick box said And not that impressed with the nrs for £160
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Posted 5 years ago
HI Many thanks for your review, we always send things out as soon as possible, sometimes due to unforeseen circumstances or there is a delay with the courier and they deliver late, this is the only thing out of our control. If you are unhappy with the NRS item, please return to us and we will fully refund you, we have a 28 day no quibbles return policy. Please let me know if I can help with anything further. Best regards, Kevin
Posted 5 years ago
Placed an order for an item which showed as 'in stock' on website and paid for 24 hr delivery. 48 hrs later received an email that the item is not in stock. Sorry for the one star, but very disappointed. I will avoid in the future.
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Posted 5 years ago
Easy to use website. Telephone query was answered promptly. Goods despatched same day and received within 24h. Excellent service.
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Posted 5 years ago
HI Thanks for the review, always try and dispatch orders the day we receive. Hope we can help you in the future Best regards, Kevin
Posted 5 years ago
My order was a bit of a emergency rush job as going away kayaking. A slight delay in my order as it was out of stock caused me a panic but after phoning NS Watersports & explaining I cannot fault their customer service. They changed method of delivery to ensure it arrived on time.
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Posted 5 years ago
HI Ian, Many thanks for your review, really pleased everything worked out as it should, we will always try and help whenever possible. Hope we can help in the future Best regards, Kevin
Posted 5 years ago
Very good service and delivery received in good time.
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Posted 5 years ago
Excellent service. Received item next day in appropriate packaging. All ready to go
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Posted 5 years ago
The guys in the shop REALLY know what they are talking about. As the shop is by a watersport facility they essentially 'do what they know'. You're in great hands in terms of advice and help if you've never tried watersports before. My husband and I spent ages in the shop asking and questioning as we wanted to try something new together. We bought 2 kayaks with gear and we have been out a few times and absolutely love it! The guys give you the confidence and sound advice to stay safe and try something new. You can also hire and have lessons before you buy. What more could you ever want? Well done NSW!
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Posted 5 years ago
A very good and speedy service. I will use them again.
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Posted 5 years ago
Came very fast but needed to email first to get told there was a delay. However Kevin was lovely and explained everything. Definitely will go back
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Posted 5 years ago
Very professional and helpful when I needed to exchange for a smaller size. Lovely aqua shoes, fit for purpose.
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Posted 5 years ago
NS Watersports is rated 4.7 based on 905 reviews