NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 904 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Tell us how NS Watersports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable price, speedy delivery, quality as expected.”

Helpful Report

Posted 5 years ago

HI, Many thanks for your review, glad everything was as it should be! best rgards, Kevin

Posted 4 years ago

“Very quick turnaround from ordering to delivery. To be honest I would of thought that a brochure or leaflet would of been included so people could see the activities what they could use the voucher for. Thank you”

Helpful Report

Posted 5 years ago

Hi, Many thanks for your review, the comments have been noted about the brochure and will include these for all future vouchers. Best regards, Kevin

Posted 4 years ago

“Delivered on time , great service”

Helpful Report

Posted 5 years ago

HI gary, Many thanks for your review and really pleased everything arrived as it should. Best regards, kevin

Posted 4 years ago

“Excellent gear.”

Helpful Report

Posted 5 years ago

HI Simon, Many thanks for your review. Best regards, Kevin

Posted 4 years ago

“Unfortunately, I didn't have a good experience. After ordering an item and expecting next day delivery as advertised on the website, I received no communication for 3 days, not even a confirmation of the order! When I called, I was informed that the item is out of stock! At least the refund was processed quickly but I lost valuable time meaning my daughter couldn't attend the event she wanted.”

Helpful Report

Posted 5 years ago

Hi Vira, Many thanks for your review we always welcome feedback. I'm a little confused by your review, as the goods were firstly ordered on the 10th November but the payment never went through, the goods were re-ordered on Wednesday 13th on a 3 day service, so deliver would have been with you on Monday. You then calIed on Thursday Morning, as we had temporarily sold out, I had specially gone to the supplier to collect the drysuit for you. I emailed you on Thursday as soon as I got back, to say that we had got the suit and would upgrade the delivery to a 24hr service so that you received on the Friday. As we never heard back I did as requested and refunded your order. I do sincerely apologise for any inconvenience caused, but do feel we did everything possible to get the goods to you in time. Best regards, Kevin

Posted 4 years ago

“L'indirizzo di spedizione era in parte sbagliato e la merce è arrivata in ritardo; poi ho dovuto restituire perchè la taglia era troppo piccola ma tutto ok”

Helpful Report

Posted 5 years ago

HI Many thanks for your review best regards, Kevin

Posted 5 years ago

“Very good customer service. Purchased online from outside UK. they were very nice when I called to change a product. had some issues with the delivery, and again they were understanding and took time to look into the issues, although it was not their fault and helped me recover my package.”

Helpful Report

Posted 5 years ago

HI Really pleased we managed to locate the goods in the end for you. Hope we can help again in the future. Best regards, Kevin

Posted 5 years ago

“Excellent service, next day delivery and tracked so you know when it’s being delivered”

Helpful Report

Posted 5 years ago

HI Mary, Thanks for the review, hope we can help in the future Best regards, Kevin

Posted 5 years ago

“Always got the right kit at the best prices of anywhere in the country. Super knowledgeable, Delivery is fast and reliable. Sets standards in customer experience that other retailers should be measured by. Thanks for helping me get the right kit.”

Helpful Report

Posted 5 years ago

Hi Mr Smyth, thank you so much for your review, we really do appreciate the feedback. Hope we can be of service in the future. Best regards, Kevin

Posted 5 years ago

“Great service and speedy delivery”

Helpful Report

Posted 5 years ago

HI Colin, Many thanks for the review Best regards, kevin

Posted 5 years ago

“Ordered a nice new wooden open canoe paddle- arrived quickly and looks great- can’t wait to try it out”

Helpful Report

Posted 5 years ago

HI Hope you enjoyed using the paddle, please let me know if we can be of service in the future. best regards, Kevin

Posted 5 years ago

“Quick delivery and product cheapest on line”

Helpful Report

Posted 5 years ago

HI Thanks for the review, we always try and be as competitive as we can. Best regards, Kevin

Posted 5 years ago

“Great Service nothing is too much trouble”

Helpful Report

Posted 5 years ago

Hi Samual, Many thanks for the review, we will always try and help out whenever we can. best regards, Kevin

Posted 5 years ago

“Brilliant to do business with any problems or questions ask before you buy”

Helpful Report

Posted 5 years ago

HI Spencer, Thanks for the review, always happy to help in any way we can. Best regards, Kevin

Posted 5 years ago

“Swift checkout and delivery. The rash top I bought was of good quality and definitely at a great price.”

Helpful Report

Posted 5 years ago

HI Steven, Thanks for the review and pleased you liked the rash top. Hope we can help in the future Best regards, Kevin

Posted 5 years ago

“Superb value, great choice and speedy delivery.”

Helpful Report

Posted 5 years ago

HI Many thanks for the review, really appreciate it. Best regards, Kevin

Posted 5 years ago

“Great drysuit product, quick delivery and my query was dealt with promptly. Highly recommend them.”

Helpful Report

Posted 5 years ago

HI Paul, Thanks for the review, hope we can help again in the future. Best regards, Kevin

Posted 5 years ago

“Service was both prompt and efficient.”

Helpful Report

Posted 5 years ago

HI Thanks for the review, really appreciate it Best regards, Kevin

Posted 5 years ago

“Lots of help & prompt service”

Helpful Report

Posted 5 years ago

Hi Thanks for the review Best regards, Kevin

Posted 5 years ago

“Prompt, efficient service. Despatch notification received.”

Helpful Report

Posted 5 years ago

HI Thanks for the review, much appreciated Best regards, Kevin

Posted 5 years ago

NS Watersports is rated 4.7 based on 904 reviews