NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 901 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Tell us how NS Watersports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive pricing across the board. RAPID dispatch. Great communication and really helpful staff. Highly recommended 🙂”

Helpful Report

Posted 2 years ago

Hi Steven, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“Great service. Good email communication on the progress of my order. Arrived when expected and was well packaged.”

Helpful Report

Posted 2 years ago

Hi Brad, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“I have never received the package. It is not the time to do the review! Where is my package?”

Helpful Report

Posted 2 years ago

“Excellent service, super fast delivery thank you”

Helpful Report

Posted 2 years ago

Hi, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“Lost Sunday Friday morning got new one 😄”

Helpful Report

Posted 2 years ago

Hi Tony, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“Ordered a dry suit after 2pm and it came within 24 hrs 😀 good service. 👍”

Helpful Report

Posted 2 years ago

Hi Colin, Many thanks for the review. Pleased everything worked as it should Best regards, Kevin

Posted 2 years ago

“Can't fault them, quick dispatch and delivery, quality product.”

Helpful Report

Posted 2 years ago

Hi Paul, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“Product arrived promptly and exactly as described. AAA++”

Helpful Report

Posted 2 years ago

Hi Derek, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“Outstandingly prompt service. Delighted with my purchase.”

Helpful Report

Posted 2 years ago

Hi, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“7 days to get an item that was on a 48 hour service.... Poor show... Won't be using again”

Helpful Report

Posted 2 years ago

HI Many thanks for your review. We always welcome feedback. I just wanted to give a little more information for the delay. You ordered the paddle at 12.30am on a Friday Morning, I emailed you to apologise as due to the storm on Friday our courier (Parcelforce) had cancelled our collection for that day for safety reasons. Parcelforce don't collect goods on a Saturday or Sunday and as the shop is closed on Monday's we would dispatch on Tuesday for delivery Thursday. As mentioned in the email, that due to the length of the paddle we can only ship on a 48hr service. Which you duly noted was fine. Please note the delay was out of our control as delivery is the only part of the process we can't control ourselves as we have to rely on a 3rd party. Please accept my sincere apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 2 years ago

“Super fast delivery, very pleased :)”

Helpful Report

Posted 2 years ago

Thanks for review, Best regards, Kevin

Posted 2 years ago

“Ns went above and beyond in customer services to find me what I wanted in the right colour. Excellent service and fast delivery. Thank you.”

Helpful Report

Posted 2 years ago

HI Sarah, Many thanks for the review, really pleased we managed to help. Best regards, Kevin

Posted 2 years ago

“Fast, efficient service.”

Helpful Report

Posted 2 years ago

HI Carol, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“quick responsive..havent tried paddle out yet”

Helpful Report

Posted 2 years ago

HI Martin, Many thanks for your review, Best regards, Kevin

Posted 2 years ago

“After ordering and paying it was found that the Item was out of stock , I was emailed and refunded immediately with an explanation.”

Helpful Report

Posted 2 years ago

HI Lesley, Thanks for the review and apologies once again that we couldn't supply your order. Best regards, Kevin

Posted 2 years ago

“Shipping to Germany quickly and without problems.”

Helpful Report

Posted 2 years ago

Thanks for the review, really pleased everything got to Germany as it should. Best regards, Kevin

Posted 2 years ago

“Great product efficient service.”

Helpful Report

Posted 2 years ago

Hi Darren, Many thanks for the review, Best regards, Kevin

Posted 2 years ago

“Excellent service ! No problem at all.”

Helpful Report

Posted 2 years ago

HI Jean-Paul many thanks, Kevin

Posted 2 years ago

“Very fast dispatch and high-quality product!”

Helpful Report

Posted 2 years ago

HI Kevin Many thanks for the feedback. Best regards, Kevin

Posted 2 years ago

“Great products and quick delivery. My only complaint would be £4 postage fo 2 nose clips that fitted into a standard envelope therefore large letter at the most. Other than that will definitely be back for more!”

Helpful Report

Posted 2 years ago

Hi Angela, Many thanks for your review. Always appreciate it. I just checked your order and we have only charged you £2 for the postage, the nose clips are £6 each and you purchase 2 and the total amount charged was £14. It costs us £1.79 to post as a large letter plus the cost of the bag. Please accept my apologies and please let me know if we can be of any further assistance. Best regards Kevin

Posted 2 years ago

NS Watersports is rated 4.7 based on 901 reviews