NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 904 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products at great prices.. Very nice head torch.. can’t wait to use it .. thank you..”

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Posted 11 months ago

HI Ian, Thanks for the review, pleased you are happy with your purchase. Best regards Kevin

Posted 8 months ago

“Great fast efficient service and very competitive prices.”

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Posted 11 months ago

HI Sue, Many thanks for the review. Best regards Kevin

Posted 8 months ago

“Well bizarre you are asking this, as aside from confirmation email when I placed the order a few days now, I haven't had any further emails as to dispatch confirmation or anything, so why on earth ask me to fill this survey now when I have yet to receive the goods is really bizarre! What am I to put as rating?”

Helpful Report

Posted 1 year ago

HI Nicholetta, Many thanks for the review. Apologies for the email asking for a review this is automated so you receive it 5 days after placing your order. I also have to apologize for the delay in dispatching your order, we have had a few issues with the supplier as they have changed over to a new computer system and had to finish there end of year. They promised us the goods would be with us on Tuesday and they have finally arrived today. We have dispatched your order on a 24hr service so you should receive tomorrow. Please accept our sincere apologies once again for any inconvenience this may have caused. Best regards, Kevin

Posted 1 year ago

“Ordered 4th January. Paid £15 for 3 day delivery.. email says its now 10days away. Can't review a product I don't have but can review the delivery service (or lack of). I wait in anticipation.”

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Posted 1 year ago

Hi Thank you for your review and many apologies for the delay. We sent the parcel on 5th January and was due to be delivered yesterday. We sent the goods for delivery within the 3 day time frame but due to circumstances beyond our control the courier couldn't deliver the goods yesterday and are due to be delivered today. Please accept our sincere apologies for the 24hr delay. Kind Regards Jess

Posted 1 year ago

“Short phone to check stock with very helpful staff followed by very prompt delivery. Great service.”

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Posted 1 year ago

Hi Thank you for your order and review. Really glad you received your goods as quickly as possible. We hope you shop with us again in the future Kind regards Jess

Posted 1 year ago

“Great shop. My first stop fir advice and gear. Kevin and Jess are great..👍”

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Posted 1 year ago

Hi Peter Thank you for your review. We are happy to help any time and we hope shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Great range of quality watersports products. Love my NRS Toaster Mitts! Great price.”

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Posted 1 year ago

Hi Sean Thank you for your order and review. Really glad your happy with your goods We hope you shop with us again in the future Kind regards Jess

Posted 1 year ago

“Still waiting for it to be deliverd,after being despatched on Thursday,via Royal Mail!!!!”

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Posted 1 year ago

HI Lee, Many thanks for the review, I'm truly sorry for the delay in you receiving your item. The delivery is the only part we have no control over as we rely on a 3rd party to do this for us. I have just checked the tracking to see that it was delivered this morning. Please accept our sincere apologies for the delay and any inconvenience this may have caused. Best regards, Kevin

Posted 1 year ago

“speed delivery”

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Posted 1 year ago

Thank you for your Review and hope you shop with again in the future. Kind Regards Jess

Posted 1 year ago

“Great customer service and rapid delivery will definitely use again”

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Posted 1 year ago

Hi John Many thanks for your order and review, glad you are happy with the service you have received and we are happy to hear you will be back again in the near future. Kind Regards Jess

Posted 1 year ago

“Great product and fast delivery 👍👍”

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Posted 1 year ago

Hi Mark Thank you for your order and Review. Glad to hear your happy with your order and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Really quick dispatch and delivery. Not tried the socks yet, but they look v good and will hopefully help with hiking in the wet!”

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Posted 1 year ago

Thank you for your order and Review. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Excellent product range and very quick and efficient service, thank you”

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Posted 1 year ago

Thank you for your order and Review. Glad your happy with your overall experience and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Clear website. Easy to order. Good tracking information.”

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Posted 1 year ago

Hi Gordon Thank you for your order and Review. Glad your happy with your overall experience and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Fast dispatch as reasonable cost. No issue with the ordre.”

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Posted 1 year ago

Thank you for your order and Review. Hope you shop with us again. Jess

Posted 1 year ago

“Am a previous customer of NS waterspout having bought my board from them with no issues Placed an order for a fin and belt well before going on a paddle board holiday items have not arrived within time scales No response to a chaser email Really disappointed will have to think if I’ll use again Poor communication even if I received a reply and apology might have made a difference”

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Posted 1 year ago

“Exactly what I ordered very happy with purchase”

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Posted 1 year ago

Hi Yvonne Thank you for your order and Review. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“very good fast service, great price too”

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Posted 1 year ago

Hi Ryan Thank you for your order and Review. Glad your happy with your overall experience and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Quality service, prompt communications... Quality gear.”

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Posted 1 year ago

Hi James Thank you for your order and Review. Glad your happy with your overall experience. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Hello. I'm writing from Sapporo, Japan. We just received our Palm 3D Canoe Float bags today. It took 6 days from the moment we ordered till we had our package in our hands. This was the fastest service we've ever received out of the UK. Thank you NorthShore Watersports on a prompt and efficient service. We'll keep you in mind when we need to order something else. Cheers. Greg & Mari”

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Posted 1 year ago

Hi Mari Thank you for your order and Review. THATS AMAZING!!! Glad your happy with your overall experience and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

NS Watersports is rated 4.7 based on 904 reviews