NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 914 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased 2 Palm Harlequin PFDs to check the sizing, they arrived next day delivery. I returned one. I was refunded same day they received the item. Great service, highly recommend.”

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Posted 2 years ago

“Excellent service. Goods despatched promptly and very pleased with water sports shoes.”

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Posted 2 years ago

HI Hugh, Many thanks for the review. Best regards, Kevin

Posted 2 years ago

“Excellent service, online purchase arrived next day, well packaged.”

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Posted 2 years ago

Hi Many thanks for the review Best regards, Kevin

Posted 2 years ago

“Fast efficient service! Answered my e-mail query quickly too! Would definitely use again! Thank you”

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Posted 2 years ago

HI Yvette, many thanks for the review. Best regards, Kevin

Posted 2 years ago

“Fast turnaround of my order and delivery. Would shop with them again”

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Posted 2 years ago

Hi Many thanks for the review Best regards, Kevin

Posted 2 years ago

“Internet search for an Exped 20l stowaway duffle bag brought up NS Watersports with a very good discount compared to other sites. Did research as sounded too good to be true but reviews gave very good feedback. Ordered 2 and they arrived the next day. Have bookmarked their website. Thank you.”

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Posted 2 years ago

HI Keith, really pleased we lived up to the reviews! Best regards, Kevin

Posted 2 years ago

“Excellent service. My only gripe would be that the website continues to advertise FREE delivery on orders over £150, yet I was charged a delivery fee.”

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Posted 2 years ago

“Prompt and efficient service - happy to recommend”

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Posted 2 years ago

HI Chris, thanks for the recommendation. Best regards, Kevin

Posted 2 years ago

“Really fast delivery, great product. Would shop again.”

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Posted 2 years ago

HI Alex, thanks for the review. Best regards, Kevin

Posted 2 years ago

“Very helpful advice and service.”

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Posted 2 years ago

Hi Many thanks for the review Best regards, Kevin

Posted 2 years ago

“Excellent service and top wetsuit”

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Posted 2 years ago

HI Hazel, Many thanks for the review and pleased you like the wetsuit. Best regards, Kevin

Posted 2 years ago

“Excellent service, very quick & reliable. Thank you.”

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Posted 2 years ago

HI Thanks for the review Best regards, Kevin

Posted 2 years ago

“An excellent organisation with prompt service and friendly staff!”

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Posted 2 years ago

HI Miles, Many thanks for the review and hope we can help in the future Best regards Kevin

Posted 2 years ago

“Great advice from Kevin, good communication and fantastic service all round. Would highly recommend”

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Posted 2 years ago

HI Nick, Many thanks for the review, always happy to help in anyway we can. Best regards, Kevin

Posted 2 years ago

“Great/fast service and good value”

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Posted 2 years ago

HI Mike, Many thanks for the review Best regards, Kevin

Posted 2 years ago

“Really quick delivery!”

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Posted 2 years ago

HI Paul, Thanks for the review Best regards, Kevin

Posted 2 years ago

“Very good price and excellent service.”

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Posted 2 years ago

Hi Lorraine, Many thanks for the review, glad you were pleased with the price and service. Hope we can help in the future. Best regards, Kevin

Posted 2 years ago

“Good price. Shipped next day and arrived the day after. Cant ask for more. A+”

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Posted 2 years ago

HI Grant, Thanks for the review. Best regards, Kevin

Posted 2 years ago

“Unsure whether to blame NS Watersports? Ordered a pair of Adidas sailing trainers size 8, they arrived but seemed very small. Stupidly I was going out and wore them (so they cannot now be returned to ask for the next size up). I wonder if they are marked the wrong size as the bottom of the shoe looks smaller than other size 8 shoes. Be warned and order a size larger if thinking about buying Adidas Terrex 255 HEAT.RDY trainers. I feel that I have wasted £75 that I could not afford to waste in these current times. Check before you use goods. Company were good to offer me half my money back, the action was appreciated.”

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Posted 2 years ago

“Excellent service, had a manufacturing defect with a product recently purchased, but NS Watersports changed the product without hesitation and no additional costs. 5 star”

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Posted 2 years ago

Hi Jon, Many thanks for the review and really sorry about the original product, pleased we resolved it. Best regards, Kevin

Posted 2 years ago

NS Watersports is rated 4.7 based on 914 reviews