NRSWA Courses Reviews

Name: NRSWA Courses
Address: 17 Wollaston CrescentWollaston Industrial Centre, Basildon
Rating: 4.66

4.7 Rating 213 Reviews

94 %

of reviewers recommend NRSWA Courses

Company Reviews

Metrics

Info

4.7

Based on 213 reviews

Customer Service
Communication Channels	Live Chat

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Phone:

0800 0213 263

Email:

sambarton@projss.co.uk,kately@projss.co.uk

Location:

17 Wollaston CrescentWollaston Industrial Centre
Basildon
SS13 1QD

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NRSWA Courses 5 star review on 16th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service from start to finish - Thank you”

Helpful Report

(NRSWA Re-Assessment) - Posted 7 years ago

Thank you for leaving a review, if there's anything else we can help with please let us know.

Posted 7 years ago

“The course content was excellent. And the instructor was very easy to understand and knowledgeable but the course was split between operatives and supervisors which at times left both sides waiting on the other”

Helpful Report

(NRSWA Supervisor Units 1, 10-14+16) - Posted 7 years ago

Thank you for your feedback Michael, the courses do have both operatives and supervisors on, it's so supervisors can learn what it is like to direct colleagues while working. I'll speak with our team though and see if we can do anything to minimise any time spent waiting for others and keep the course running smoothly. If there's anything else we can help with please let us know.

Posted 7 years ago

“Very well presented course. Instructor was very friendly and easy going. Material was clear and easy to follow.”

Helpful Report

(NRSWA Unit 1) - Posted 7 years ago

Thank you for the review! I'll be sure to pass on your feedback to your instructor.

Posted 7 years ago

“Just the right amount of students(6) was split into half theory/practical through the day, instructor(Mark) was knowledgeable with a good sense of humour, facilities provided were good including refreshments throughout the day. The course in Liverpool was the cheapest I found that was suitable to myself. Recommended from me.”

Helpful Report

(NRSWA Unit 2) - Posted 7 years ago

Thank you for leaving a review, and thank you for the recommendation. If there's anything else we can help you with please let us know.

Posted 7 years ago

“It was a very well run course with clear direction and instruction.”

Helpful Report

(NRSWA Unit 2) - Posted 7 years ago

Thank you for leaving a review Leo.

Posted 7 years ago

“Great instructor. Very informative.”

Helpful Report

(NRSWA Operative Units 1-6+9) - Posted 7 years ago

Thanks Thomas, I'll be sure to pass this on to your instructor.

Posted 7 years ago

“Excellent Training”

Helpful Report

(NRSWA Unit 2) - Posted 7 years ago

Thank you for leaving a review, if there's anything else we can help with please let us know.

Posted 7 years ago

Thank you for leaving a review, if there's anything else we can help with please let us know.

Posted 7 years ago

“The content, professional delivery and practical experience helped this course flow, when it could be a little dry without that.”

Helpful Report

(NRSWA Supervisor Units 1, 10-14+16) - Posted 7 years ago

Thank you for leaving a review Nigel, great to hear you enjoyed the practical aspect and if there's anything else we can help you with please let us know.

Posted 7 years ago

“I gained more knowledge for the job that I do.”

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(NRSWA Operative Units 1-6+9) - Posted 7 years ago

Thank you for leaving a review, great to hear the course will help you in your job.

Posted 7 years ago

“I found the course to be very knowledgeable.”

Helpful Report

(NRSWA Operative Units 1-6+9) - Posted 7 years ago

Thank you for leaving a review, if there's anything else we can help with please let us know.

Posted 7 years ago

“The tutor Rubén was easy to get along with and made the course enjoyable.”

Helpful Report

(NRSWA Operative Units 1-6+9) - Posted 7 years ago

“Great course ..learned a lot after sitting the first nrswa-streetworks-operative in 1995 ..”

Helpful Report

(NRSWA Operative Units 1-6+9) - Posted 7 years ago

Thank you for leaving a review Martin.

Posted 7 years ago

“A well presented course.”

Helpful Report

(NRSWA Supervisor Units 1, 10-14+16) - Posted 7 years ago

Thank you for leaving a review, if there's anything else we can help with please let us know.

Posted 7 years ago

“Very professional staff. Thanks”

Helpful Report

(NRSWA Unit 2) - Posted 7 years ago

That's excellent to hear, if there's anything else we can help you with please let us know.

Posted 7 years ago

“dave the instructor, was great, very informative and patient.....we wasn't the best students by far!”

Helpful Report

(NRSWA Unit 2) - Posted 7 years ago

I'm sure you were great Julian! I'll be sure to pass your comments on I know your instructor will enjoy reading them, thanks for the review!

Posted 7 years ago

“Great customer care & excellent skill management”

Helpful Report

(NRSWA Supervisor Units 1, 10-14+16) - Posted 7 years ago

Thank you for the review Darren, if there's anything else we can help with please let us know.

Posted 7 years ago

“Very simple to book with accurate information provided.”

Helpful Report

(NRSWA Operative Units 1-7+9) - Posted 7 years ago

Thank you for your review, great to hear you found the booking process simple, if there's anything else we can help with please let us know.

Posted 7 years ago

“The courses are an integral part of the role performed. This means that we have a skilled workforce who can undertake their duties safely and properly. This makes me very happy as I don't have to undertake extra work to ensure this!”

Helpful Report

(NRSWA Supervisor Units 1,10-16) - Posted 7 years ago

Thank you for leaving a review Paula, excellent that we can help save you some time and great to see you are maintaining the skills of your workforce. If there's anything else we can help with please let us know!

Posted 7 years ago

“The customer service when booking was excellent. The tutors were knowledgeable, we would recommend.”

Helpful Report

(NRSWA Operative Units 1-7+9) - Posted 7 years ago

That's great to hear, please let us know if there is anything else we can help with.

Posted 7 years ago

“We have send several of our employee on courses with you and we have still not received the Certificates or cards, Almost twelve months ago, we received the wrong photos on the cards so we sent them back and have never received the new ones. The customer service is very very poor”

Helpful Report

(NRSWA Unit 2) - Posted 7 years ago

Hi Patricia, Thank you for taking the time to send us a review. I can only apologise for the service which you have received from us on this occasion. My colleague Abi has spoke to one of your colleagues yesterday reference two of the certificates which were outstanding. These were sent on the 27-09-16 and signed for on the 28-09-16, we have sent across the tracking details to your colleague to find these. If you have any questions regarding these just let me know. In reference to the photo swaps we have gone back to our training partner and the SWQR to get this resolved ASAP, as this is totally unacceptable for you to have waited this long for the corrected cards. Abi who controls the certification at PSS has been onto this on for you this morning, as soon as she hears back she will be in touch. Then get the correct cards sent across to yourself First Class Recorded Delivery. I hope that this answers your concerns, if you have any questions or require anything further for myself please do not hesitate to contact me. Kind Regards, Kat Ely Training Manager

Posted 7 years ago

NRSWA Courses is rated 4.7 based on 213 reviews