Now Lighting Reviews

Name: Now Lighting
Rating: 4.54

4.5 Rating 801 Reviews

89 %

of reviewers recommend Now Lighting

Company Reviews

Product Reviews

Metrics

4.5

Based on 801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Now Lighting 5 star review on 16th November 2024

Laura Taylor

Now Lighting 5 star review on 15th April 2024

Anonymous

Now Lighting 5 star review on 24th January 2024

Lee Watts

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish I had read the reviews first. Same problem as many others. Place order with promised 3 - 5 days delivery. Over a week later and no update of even dispatch. Light needed for installation before project completed which now seems unlikely. Very disappointed”

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Posted 3 years ago

“As described, very well packaged and speedy delivery!!”

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Posted 3 years ago

“Arrived promptly next day. Chandeleir as described. Cheaper than other sites. Box damaged - not this company's fault - but packed enough to survive with only a slight bend which I could rectify.”

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Posted 3 years ago

“Good prices, well packaged and vintage Bulbs look great!”

Now Lighting 5 star review on 26th August 2021

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Posted 3 years ago

“Order placed over a week ago, confirmation email stating will be shipped in 2-4 days, no further information received with regard to the delivery , still waiting and still no response to my 2 requests for an update ? Now you email me for a ‘review’ which is laughable ! Send me my order or respond to my requests please.”

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Posted 3 years ago

“Very pleased with table lamp purchase. No fuss just efficient and fast delivery, thoroughly recommend this company.”

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Posted 3 years ago

“Asked for feedback when they still haven't delivered item, still waiting after two weeks, don't answer phone, maybe I'll leave a better review if it ever turns up”

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Posted 3 years ago

“Staff helpful on phone. 2 stars. However it is unreasonable to expect the customer to fund the return costs when the item ordered from 1 hazy photo on the website turns out to have awful glass that totally spoils the look of it. I would not have given this item a second glance if I had seen it in a showroom. 0 stars.”

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Posted 3 years ago

“Items ordered 6th Aug 21. Website suggested dispatch within 2-4 working days. Now 17th Aug 21, still no sign of despatch/delivery. Builders renovating kitchen, complete Friday, unlikely now to have my lighting installed. Disappointed, considering these are available on several other sites.”

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Posted 3 years ago

“Ordered light £200 on the 5th August they say 3 to 5 days working days delivery it is now 15th August and till no light delivered contacted them so waiting to see if they will responded”

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Posted 3 years ago

“This company will not respond to questions. Judging by recent reviews several other customers/potential customers have had the same experience. What’s going on?”

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Posted 3 years ago

“Great choice of lighting,item arrived promptly and well packaged. Website easy to navigate.”

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Posted 3 years ago

“It is beautiful, and each of its parts is well designed and of good quality. It was delivered quickly and the item was well protected inside the box. It is easy to install and it has all one need to do the job, including screws, etc. Very pleased with the item and with the seller.”

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Posted 3 years ago

“Great selection and super Rapid Delivery. Highly recommend.”

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Posted 3 years ago

“Fabulous !! This is my second order. I have found the prices to be extremely good compared to the high street. The first order arrived the next day a bit broken but customer services was so good sorting the issue, I had no issue ordering again, that order arriving 3 days later as placed over the weekend. I would recommend them 100%”

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Posted 3 years ago

“Please deliver the goods before asking for a reference.”

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Posted 3 years ago

“Hassle free service and extremely quick delivery”

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Posted 3 years ago

“Wow excellent service. Ordered Saturday arrived Tuesday. Beautiful lights and competitive prices. I’m very pleased.”

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Posted 3 years ago

“Purchased a ceiling light 12 days ago and still not here. Have emailed twice and nothing. No communication whatsoever.”

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Posted 3 years ago

“Ordered a £200 light. Estimated 2 - 4 day delivery. 12 days later not even an email to confirm dispatch. Send email to customer service. Further 3 days later and not even received a response to my email. Terrible service! Can’t rate the product as it still hasn’t arrived.”

Helpful Report

Posted 3 years ago

Now Lighting is rated 4.5 based on 801 reviews