Now Lighting Reviews

Name: Now Lighting
Rating: 4.53

4.5 Rating 802 Reviews

89 %

of reviewers recommend Now Lighting

Company Reviews

Product Reviews

Metrics

4.5

Based on 802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Now Lighting 5 star review on 9th December 2024

Chris Suddes

Now Lighting 5 star review on 16th November 2024

Laura Taylor

Now Lighting 5 star review on 15th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault any of the service. From ordering the light fitting to being delivered. Thank you.”

Helpful Report

Posted 3 years ago

“Great quality lamp for a reasonable priced Fast delivery and great packaging. Just what wanted.”

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Posted 3 years ago

“Lights arrived quickly and were exactly what we were looking for!”

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Posted 3 years ago

“Had to cancel the order due to order not being in stock. Took over a week after asking them for them to advise me of this which was poor, however I did get refund promptly”

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Posted 3 years ago

“Outstanding quality item and brilliant customer service”

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Posted 3 years ago

“On placing my order, I received a confirmation email which said a further email would be sent giving a delivery estimate when the item left the warehouse. No email was received. I also received nothing from the delivery company either. So the item was delivered unexpectedly but fortunately I was in at the time. I would have given 5 stars but for the lack of delivery information because the item was delivered within the timescale given and was well packaged. I'm pleased with the quality of the item.”

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Posted 3 years ago

“Ordered but then advised not in stock till mid November. Customer service for cancellation and refund was excellent- low rating as website should not have indicated that it was a stock item.”

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Posted 3 years ago

“Good price, prompt delivery, lost a star because they didn’t tell me it was coming.”

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Posted 3 years ago

“Easy to buy, arrived very promptly. No issues”

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Posted 3 years ago

“Stock availability has been a real issue with preferred products not only out of stock but still out of stock many weeks later….. Responsive to emails but only to confirm still out of stock. No delivery information as to my order but parcel arrived well packaged sort of out of the blue!”

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Posted 3 years ago

“Fantastic service, easy to order from website, always kept up to date with my order, arrived quickly and well packed, and it was easy getting a VAT receipt. Best price we could find for our outside lamp too. I would definitely use this company again.”

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Posted 3 years ago

“Lovely item and delivery was within the time specified.”

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Posted 3 years ago

“Bought online and paid only to be told the item wasn’t in stock and was no longer available. Service doesn’t get any worse than this. A complete waste of time and effort.”

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Posted 3 years ago

“First time using the website. Great service, fast delivery. Very pleased with purchase”

Now Lighting 5 star review on 3rd October 2021

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Posted 3 years ago

“Fab price and service. My light was delivered the day after I placed the order.”

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Posted 3 years ago

“Fantastic service and very Helpful”

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Posted 3 years ago

“Prices are very competitive, delivery quick. The customer service is excellent. We had a faulty light and Alison of Now Lighting contacted the supplier immediately. We received a replacement within days. Thank you!”

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Posted 3 years ago

“Dear Lighting, Excellent! Thank you for your beautiful chandelier!!!!! I love it! I’m impressed with your fast delivery & good cooperation! Keep up your good work & high level! I will buy again & recommend this item 💯 %”

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Posted 3 years ago

“Quality of the lights are very good. Delivery no hassle in fact arrived a day earlier which was perfect for us”

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Posted 3 years ago

“Took the money without having the goods in stock One star for the speed of refund”

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Posted 3 years ago

Now Lighting is rated 4.5 based on 802 reviews