Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,220 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 9th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt delivery and one return dealt with easily. Helpful advice on products provided on the phone without contact difficulty.”

Helpful Report

Posted 4 years ago

We were happy for you to return the padlock when you found it did not suit your fittings and great that we could help you find one that did the job. Thank you

Posted 4 years ago

“The service was excellent, but the padlock provided was of very poor quality. Drum and pins were cheaply manufactured and very unsecure”

Helpful Report

Posted 4 years ago

Thank you for your comments. It is important to hear what our customers think of our products. I am really sorry to hear that the padlock did not meet your expectations. This particular padlock was from our budget range but I would still expect it to meet our quality standards. I am happy for you to return the padlock to us for a full refund. If you wish to contact us then we would be happy to discuss this further.

Posted 4 years ago

“Informative website helped me choose the correct padlock from the many available. The padlocks were then delivered very quickly. Good service, no complaints.”

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Posted 4 years ago

It is always great to get feedback on how easy the website was to use especially as you say there are so many padlocks to choose from. The marine combination padlock you picked it a great choice. Thank you.

Posted 4 years ago

“The weather proof casing is very good”

Helpful Report

Posted 4 years ago

Thank you, we like it too. The weatherproof covering on these marine grade padlocks adds another layer of protection.

Posted 4 years ago

“This is my second purchase of padlocks from you they are outstanding quality the first padlock we are still using on the beach during the summer Where it gets blasted by wind waves and pebbles Although it’s a bit beaten up Around the edges it still works with occasional square WD-40 So clearly top quality stainless steel .Unlike the rubbish chain I bought not from you l hasten to add.”

Nothing But Padlocks 5 star review on 11th May 2020

Helpful Report

Posted 4 years ago

Brilliant! We love seeing where our padlocks are used so thank you for the photos. I think we would all look a little battered around the ages after three years on the beach. We would normally recommend a padlock lubricant rather than WD40 but it seems your padlock is quite happy. Enjoy using your new padlocks too.

Posted 4 years ago

“Good quality solid padlock, at good value. Perfect for the job.”

Helpful Report

Posted 4 years ago

Perfect for the job! That is great to hear and we couldn't wish for anything better from our padlocks. Thank you

Posted 4 years ago

“Excellent service. I made a mistake when selecting the shipping - I was contacted on a Sunday by a member of the team to let me know my mistake had been rectified. Really impressed with the customer service provided. Our locks came within the time stated and we were kept in the loop the whole way. We will be buying from here again.”

Helpful Report

Posted 4 years ago

Thank you for your lovely comments. We do let the Team off over the weekend but some just can't help themselves and like to keep in touch with what comes in over the weekend especially with the current situation at the moment. It is great we changed the shipping option and saved the additional cost for you. See you next time.

Posted 4 years ago

“Very good response and quick service. I will definitely be ordering from them again.”

Helpful Report

Posted 4 years ago

Thank you for your comments. It was great getting your order out to you as soon as we could. Look forward to hearing from you next time you need a padlock

Posted 4 years ago

“Very pleaseD with service and delivery”

Helpful Report

Posted 4 years ago

Thank you. It was a pleasure to help you get your order sorted especially when you needed to add the extra item before the warehouse dispatched your order.

Posted 4 years ago

“Excellent product, good price, quick delivery. All good, thank you!”

Helpful Report

Posted 4 years ago

Thank you. We love the Shield combination padlock too. Perfect whether you are using it inside or outdoors.

Posted 4 years ago

“Great selection and speedy delivery.”

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Posted 4 years ago

Thank you. There are always plenty of padlocks to choose from so it is good to know we could help find the right one.

Posted 4 years ago

“Excellent service and products, delivered promptly. I will use your business repeatedly from now.”

Helpful Report

Posted 4 years ago

It is great to have as a customer and glad we could help find just the right padlocks. Thank you

Posted 4 years ago

“Wasn’t sure about lock sizes so rang them. Very helpful lady on the phone. Fast delivery. Would use them again”

Helpful Report

Posted 4 years ago

Thank you very much. It was a pleasure to helping you. By speaking with you, I know it meant you were happy knowing you ordered the right size padlock.

Posted 4 years ago

“Arrived the next day, just what I was after, and looks like decent quality”

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Posted 4 years ago

Thank you. A great quality padlock from the Abus Silver Rock range. Nice choice.

Posted 4 years ago

“Great product at a good price, delivered promptly.”

Helpful Report

Posted 4 years ago

Great to hear you love the Shield combination padlock. We do too. Thank you

Posted 4 years ago

“Seamless transaction and delivery and padlocks are exactly as described”

Helpful Report

Posted 4 years ago

Seamless. I love it what more could we hope for. Thank you very much

Posted 4 years ago

“Service was extremely efficient.”

Helpful Report

Posted 4 years ago

Thank you. We try and give the kind of service we would like to receive.

Posted 4 years ago

“The choice of padlocks on the site is excellent, I searched elsewhere for a suitable padlock. But "Nothing But Padlocks" was the only site I found with a good selection of extra long shackle padlocks, which were of adequate quality and security. The site is informative and really helped to find the right padlock for my requirements. Great value and delivery was very quick, despite being under COVID-19 lockdown when I placed the order. Highly recommended!”

Helpful Report

Posted 4 years ago

We know it can be tough when trying to source the right padlock so we appreciate having a good selection to choose from is important. Getting an extra long shackle padlock can be tricky. The current situation means working is a little different but we are happy to be getting orders out and delivered as quickly as possible. Thank you for your lovely comments.

Posted 4 years ago

“very pleased with their website & customer service. Easy to choice exactly what you require and delivery was very fast. Would certainly be my first choice for further orders”

Helpful Report

Posted 4 years ago

Great news! Our updated website was launched at the end of last year so it is nice to hear you found it easy to find what you wanted. The web guys will be very happy. Look forward to seeing you next time you need a padlock. Thank you

Posted 4 years ago

“Good service. Prompt process and delivery. The locks are now 'in situ'. Can't give any further feedback on the locks themselves yet as I have only had them a few days. Thank you.”

Helpful Report

Posted 4 years ago

Thank you we love getting feedback. It is great to know the combination padlocks are now in place. I am sure they will give you many years of good service.

Posted 4 years ago

Nothing But Padlocks is rated 4.9 based on 3,220 reviews