Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,241 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,241 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 9th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a food bank we were looking to secure some storage trunks, the keyed alike padlocks from Nothing But Padlocks were ideal. The size and quantity we needed were promptly delivered and are now in use. We are very pleased with the quality and the service we received.”

Helpful Report

Posted 1 year ago

Brilliant, thank you for your lovely feedback. I am pleased the brass padlocks were just what you needed.

Posted 1 year ago

“As a first-time purchaser on the site, I found navigation easy and the amount of information supplied was very helpful. Payment for the order failed but a customer services representative contacted us to sort out the problem straight away. A large tick for customer support. Order placed processed and delivered with no problem.”

Helpful Report

Posted 1 year ago

Thank you, for you great feedback. We were happy to contact you and sort out the problem with the payment. It was nice and straightforward and we could then dispatch your padlocks with the hasp & staples.

Posted 1 year ago

“Delivery as promised. Goods as described. Padlocks appear to be good quality. I will not hesitate to use this supplier when I need more locks. Thank you for your excellent service.”

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Posted 1 year ago

Thank you for your great feedback. These are great brass combination padlocks. We look forward to your next virtual visit.

Posted 1 year ago

“Great service and excellent product!”

Helpful Report

Posted 1 year ago

Brilliant, just how we like it to be. Enjoy using your heavy duty combination padlock. Thank you.

Posted 1 year ago

“good product good service thank you”

Helpful Report

Posted 1 year ago

What more can we say! It is always great to hear from long standing customers. Thank you

Posted 1 year ago

“Great selection of products, extremely helpful diagrams of dimensions of the products (like nothing found on other online markets), and fast shipping. I got my keyed-alike padlocks very quickly.”

Helpful Report

Posted 1 year ago

Thank you for your lovely comments. We try to include all the information you might need to make it easy to select the right padlock. The dimension pictures help to show exactly where each measurement relates. Enjoy using your brass padlocks.

Posted 1 year ago

“A prompt service that supplied a quality product, with the handy extra keys that were required.”

Helpful Report

Posted 1 year ago

Thank you. We were happy we could supply these high security padlocks in time for the weekend delivery you required.

Posted 1 year ago

“I canceled my order as you charge a rediculous amount of money to send 1 padlock to the Isle of Wight, which incurs no additional charge from Royal Mail.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, your comments help us to improve our service. Unfortunately, the next day courier service that had been selected was not available for the Isle of Wight. So we contacted you to ask if you wished to switch to a postal service to avoid the higher courier charges. Generally with the higher cost padlocks such as the one you were looking to purchase, we do not recommend the non-trackable postal service. However, given the cost of courier deliveries to the Isle of Wight, we can see that is can be preferable to use postal services. We understand this meant the delivery charges would then be at a cost of £7.50 and you expressed a wish to cancel the order. We respect this decision and fully refunded your order the same day for you.

Posted 1 year ago

“From ease of ordering to delivery this is a 1st Class Company :-)”

Helpful Report

Posted 1 year ago

Fabulous, thank you. As always, a pleasure dealing with your orders.

Posted 1 year ago

“Nice clear website with clear guidance on the options. Easy to order, prompt delivery and the padlock looks as though it will be tough enough to survive the weather here in Cornwall!”

Helpful Report

Posted 1 year ago

Brilliant, thank you. We like to include easy to navigate information on the website to help select the right padlock for the job. These marine combination padlocks are designed for use on the coast. A bit of TLC over the winter with proper padlock lubricate will keep them working well (not the usual spray stuff everyone likes to use).

Posted 1 year ago

“Ordered a couple of spare keys from this company. Delivery was a couple of days with good packaging and keys were a correct fit. Recommended.”

Helpful Report

Posted 1 year ago

Thank you, we were happy to supply your extra keys to match your existing padlocks.

Posted 1 year ago

“Fantastic company to deal with. Very friendly customer service , gave me excellent advice on which padlocks to buy and how to maintain them. Fault less packaging and delivery service . Thank you”

Helpful Report

Posted 1 year ago

Brilliant, thank you. We are also happy to answer your questions so you know you can select the right padlock. As with anything mechanical, a little bit of maintainance really helps keeep your padlocks working well.

Posted 1 year ago

“I needed to buy another padlock to the original set of keyed alike that I purchased over four years ago. I was amazed after speaking to a very helpful Miranda she sorted out my specifications and ensured that it was keyed alike to my existing set of padlocks. First class at every stage from a very professional firm.”

Helpful Report

Posted 1 year ago

Thank you, we know it is very useful to be able to match up to previous padlocks that we have supplied. it is great you could add another long shacke padlock to your security system.

Posted 1 year ago

“I don't trust people but I believe I trust Nothing But Padlocks. I suffer from mental abhorrations from time to time and had one the night ordered the padlock and chain. Consequently placed two orders with carriage on each one and both going to the same address. Knew I'd done it but was too tired to do anything about it that evening. Received a lovely email from Nothing But Padlocks the very next morning advising that they had spotted it and refunded one of the carriage charges. This should be standard practice but in the age of bots, it isn't. So very pleased with the customer service, goods arrived on time and are perfect. A pleasure to do business with.”

Helpful Report

Posted 1 year ago

Thank you for your lovely comments. We noticed the two orders were going to the same address and combined them for you so we could refund one of your carriage charges. We have all been there late in the evening, trying to sort out an online purchase and been too tired to log back on when we realise something needed changing. I am happy we were able to sort this for you nice and quickly. Even better that your padlock and chain fits perfectly! Enjoy.

Posted 1 year ago

“Excellent service from start to finish. Well laid out and easy to use website with good clear product information. Quick delivery and high-quality products.”

Helpful Report

Posted 1 year ago

“Fast delivery. Padlocks are secure & perfect for school lockers. Students impressed.”

Helpful Report

Posted 1 year ago

“Good range of locks and prices. Good information provided on dimensions to assist in choice. Reasonably quick delivery.”

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Posted 1 year ago

Thank you, I am pleased the padlock dimensions shown on the website really helped when making your selection. It is also great to know the postal service was pretty quick too.

Posted 1 year ago

“As a Site Manager of a Secure SEN School, i need lots of quality keyed alike padlocks to make my site safe but accessible. Nothing But Padlocks offers me fast, affordable service. If there is any problem they help sort to your satisfaction. I need to look no further for all my Padlock security needs. Fully Recommend.”

Helpful Report

Posted 1 year ago

We are happy to have helped you build up your padlock security sytem over the last few years. The quality padlocks give you peace of mind when securing the SEN School site. Thank you for your great comments.

Posted 1 year ago

“There is so much choice that it could feel intimidating. But the help and information available on the website will teach you as well as providing you options. So you will make an informed purchase for your own safety.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review. We know that padlocks are not everyone's day to day topic so we do like to include the right sort of information on the website to help you choose the best padlock for the job. It is great to know this information really helped you select your high security padlock. Brilliant.

Posted 1 year ago

“Comprehensive range of padlocks. Easy to order, Prompt delivery. Keen prices.”

Helpful Report

Posted 1 year ago

Thank you, we do like to stock a good selection of high quality padlocks . This laminated padlock is ideal for many uses and great that the postal service was able to deliver so quickly.

Posted 1 year ago

Nothing But Padlocks is rated 4.9 based on 3,241 reviews