Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,220 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 9th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality locks, clearly described and promptly delivered. Excellent service!”

Helpful Report

Posted 4 years ago

Thank you, we work hard on making our product descriptions as straight forward as we can so great to hear you found that to be the case. Enjoy using your brass padlocks

Posted 4 years ago

“Amazing service, ordered at 4pm and delivered to my office at 8:30am the next day. Why can't more companies provide this service. We will be using you again soon!”

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Posted 4 years ago

Thank you for your lovely comments. Although our guaranteed next day deadline is 2pm where possible we still try and get orders dispatched the same day. We know nobody wants to wait to improve their security. Happy we could help

Posted 4 years ago

“Fantastic customer service.”

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Posted 4 years ago

Thank you it is good to know we are delivering the kind of service we want.

Posted 4 years ago

“Good quality item. Easy purchase process”

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Posted 4 years ago

It is great to hear you love your choice of weatherproof padlock. We know an easy ordering process makes life that much easier so thank you for your feedback.

Posted 4 years ago

“Excellent & professional service.”

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Posted 4 years ago

Thank you for your feedback. That is just the kind of experience we want you to have so it is great to hear this was the case.

Posted 4 years ago

“Very fast delivery, the lock was well packed and is of good quality. Recommended for your security needs.”

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Posted 4 years ago

Thank you very much. It is great to hear you loved the weatherproof padlock. We dispatched your order the same day and I am so pleased that the postal service got it to you nice and quickly. I know how busy they are at the moment.

Posted 4 years ago

“Perfect service, fast and keeping customer informed.”

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Posted 4 years ago

Perfect - just how we want you to find your experience with us. Thank you

Posted 4 years ago

“Excellent information on the web site to help decide which padlock would fit my job. Very quick service even in these difficult times. Excellent product again with clear helpful instructions on how to set the code. Very happy. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for your lovely comments. We are working hard to try and still offer the same level of service even at these difficult times as we know how important it can be. Great to hear you love your combination padlock. Happy to be able to help you.

Posted 4 years ago

“Excellent padlocks and very helpful customer service. Only had cause to contact them as lockdown caused postal delivery delay. Nothing too much trouble for Nothing But Padlocks ! Thank you”

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Posted 4 years ago

Thank you for your patience with the postal delivery we know how busy they are are the moment. We never mind our customer calling and sometimes just knowing your parcel is on its way does help.

Posted 4 years ago

“Recently placed a small order for a series of padlocks, gate clamps and lubricants . Needed a bit of help navigating between various items on the web site but the customer service person provided expert help in doing this and the goods appeared the very next day, brilliant service. Kevin, Slough”

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Posted 4 years ago

Sometimes when you have a more complex order then it can be handy having someone to guide around the website. I know you would have placed your order superbly anyway but we know where each of the products are located on the website so hopefully made the process a little quicker for you. Thank you for your lovely comments.

Posted 4 years ago

“Next day service with keyed alike padlocks!”

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Posted 4 years ago

We are happy to help with keyed alike padlocks fitting in with your current system. Thank you

Posted 4 years ago

“Ordering was straightforward paperwork was timely and in order product arrived in a timely maner and was as described”

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Posted 4 years ago

Brilliant, thank you. Great to hear all went as expected. Just as we like it.

Posted 4 years ago

“After initial email chat with your sales team and good advice, placed order. Chains / padlocks arrived promptly. Very happy. Thank you Nothing But Parlocks!”

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Posted 4 years ago

Thank you. We are always happy to answer questions, especially when putting together a high security solution. It gives you peace of mind that what you are ordering will do the job you want it too. Very handy too when other kit is involved and you need everything to come together. Be great to see photos when all fixed in place.

Posted 4 years ago

“Excellent service. Miranda at yours was extremely helpful and very professional. I shall use you again. The delivery was delayed by Royal Mail, probably understandable given current circumstances, so hence my late response. Big thank you. 5🌟”

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Posted 4 years ago

It was a pleasure helping you with your order and thank you for your patience waiting for the delivery. We know things are a little busy at the moment and some parcels take the steadier journey to our customers. A big thank you too for the lovely phone call you made letting us know your parcel had arrived. It brings a smile to our faces.

Posted 4 years ago

“Good strong padlocks but they are a little fiddly to reset with the master key when necessary.”

Helpful Report

Posted 4 years ago

Thank you, these are great combination padlocks. Please feel free to contact the office as I would be more than happy to talk through the resetting of these padlocks with you if you like. I am sure once you have done a few you will be able to reset them in no time at all.

Posted 4 years ago

“Excellent service all round . E-mail query responded to very quickly which enabled me to place order . Delivery was then also very rapid .”

Helpful Report

Posted 4 years ago

Thank you. It was great that we could set things up to suit your circumstances following your email enquiry. You could then order you padlock secure in the knowledge that your future key order was inline with your requirements.

Posted 4 years ago

“Excellent service - delivered the day after ordering..”

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Posted 4 years ago

Thank you. We are trying to maintain normal levels of service and get all orders placed before 2pm dispatched the same day. Love it when a plan comes together.

Posted 4 years ago

“great selection of quality padlocks to cater for all styles and budgets”

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Posted 4 years ago

Thank you, we like to think we have something for everyone wanting a quality padlock so that is great to hear.

Posted 4 years ago

“High quality padlocks delivered on time.”

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Posted 4 years ago

Great to hear you received your combination padlock nice and quickly, we know how busy the postal service is at the moment. Thank you

Posted 4 years ago

“Items as described delivered promptly”

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Posted 4 years ago

Thank you. We know how important our product descriptions can be when selecting the right weatherproof padlock.

Posted 4 years ago

Nothing But Padlocks is rated 4.9 based on 3,220 reviews