Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,220 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 9th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great friendly service, telephoned for advice, and then ordered online, arrived promptly. Thank you.”

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Posted 4 years ago

Sometimes you just need to speak with someone and get those questions answered and we are happy to help with that. It means then you can order through the website knowing it will be the right padlock for you. Thank you

Posted 4 years ago

“Arrived on time. Just what I wanted.”

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Posted 4 years ago

Thank you. Great to hear your parcel arrived quickly as I know how busy the postal service is right now. Enjoy using your Shield padlocks.

Posted 4 years ago

“Use these padlocks everytime. Buy the best and you expect the best. Always feel safe when we use Nothing But Padlocks to secure our yards.”

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Posted 4 years ago

I love feedback from regular customers it helps us know we are still doing things the way we should be. It is important for us to offer our customers quality padlocks as we know you need to be able to rely on them. It is great to hear this makes you feel your yards are safe with our padlocks. Thank you very much for your great comments.

Posted 4 years ago

“I have purchased ABUS same key padlocks before but always via a local hardware store with delivery time typically 10 to 14 days. So to be able to purchase these very high quality locks in same key multiples via NBP’s excellent website, with great pricing and delivery within just 2 days is fantastic. I commend you for your terrific customer-focussed service! Well done Nothing But Padlocks!!🙂MH”

Helpful Report

Posted 4 years ago

Such lovely feedback thank you. We know nobody wants to wait for their parcel so we always try and get orders out nice and quickly. Just to let you know we keep a record of the codes supplied to you too, so if you need more padlocks to the same key then it is nice and straightforward for us to do this for you. Loving the smiley face too thank you.

Posted 4 years ago

“Great lock, great communication, prompt delivery.”

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Posted 4 years ago

Great to hear you like the Shield combination padlock and we could get it out to you nice and quickly. Thank you

Posted 4 years ago

“Excellent communication and service with a very quick turnaround. Good record keeping enabled me to get locks matched to a previous order without any fuss. Reccomended”

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Posted 4 years ago

Thank you for your great comments. We like to keep it nice and simple as we know people come back to us and need to match previous padlocks. Our records help keep that fuss free.

Posted 4 years ago

“Everything they said”

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Posted 4 years ago

Thank you. I am happy to hear it was everything you thought your padlock order would be.

Posted 4 years ago

“Very good and helpful advise over the telephone. Padlocks received very quickly”

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Posted 4 years ago

It was lovely to talk with you and help amend your order to match want you needed. Thank you very much for you lovely comments.

Posted 4 years ago

“Very efficient - delivered the next day. Highly recommended”

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Posted 4 years ago

Thank you for the high recommendation. All orders placed before 2pm are dispatched the same day so it is great we could get your Shield combination padlock to you for the next day.

Posted 4 years ago

“Having had oil stolen from our tank on two occasions recently I decided I needed a padlock. The information and photographs provided on line meant I got the right one first time, it fits perfectly. Thank you”

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Posted 4 years ago

Thank you for your lovely comments. I am really sorry to hear you have had oil stolen from your tank and really happy we have been able to help your prevent this happening again. The weatherproof padlock you bought is perfect for this. Would love to see pictures of it on the tank in question.

Posted 4 years ago

“Good service but no instructions in package. Bill S”

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Posted 4 years ago

Thank you for calling us regarding the missing instructions and I apologise for any inconvenience this may have caused. I was very happy to email you with full instructions on how to set the code for your Shield padlock so you could get on and use it straightaway.

Posted 4 years ago

“Everything went just right.”

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Posted 4 years ago

Great news thank you. Glad you found the selection of padlocks useful

Posted 4 years ago

“Very efficient, received goods as described.”

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Posted 4 years ago

Thank you for your feedback. Happy to have helped get your keyed padlocks across to you.

Posted 4 years ago

“Excellent service. Easy to use website. Really good quality products at good price.”

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Posted 4 years ago

Thank you for your lovely feedback. It is always great to hear how our customers find the process on the website. We like to keep it nice and straightforward.

Posted 4 years ago

“I needed a padlock with a thin, but long staple to fit my Vaude bike paniers. Found it easily with all the dimensions provided on the website. Only downside was I ordered blue but got a phone call to say they were out of stock of blue (probably because that was the default colour on the website) and offer other colours, but the call was within a working hour of placing the order. Perfect fit, delivered quickly.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. I am really sorry the stock of the blue combination padlocks had been scooped up in an order the day before. We like to call you as soon as possible if this happens so you can consider any alternatives. I am really happy we were able to offer you an alternative colour without delaying your order for you. Happy cycling.

Posted 4 years ago

“Great service.”

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Posted 4 years ago

Thank you. Great to hear we are delivering the kind of service we want to be.

Posted 4 years ago

“Great service, fast delivery.”

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Posted 4 years ago

Just what we love to hear. Thank you

Posted 4 years ago

“Really good padlocks. Have tried many different ones that claim to be waterproof and impenetrable, but all have failed the waterproof and rustfree test. These ones are!”

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Posted 4 years ago

A happy shed. It is great to know you feel your shed is more secure now you have fitted your padlock. Thank you

Posted 4 years ago

“Hi Tim. Great service from the lady I spoke to on the phone. Great delivery. Only down side was the order contained 500 padlocks- not the 501 I paid for. Other than that great work and will be sure to use you again. Thanks”

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Posted 4 years ago

Thank you for letting us know something went wrong so we had a chance to sort this for you. I apologise that you only received 500 of the Shield padlocks locks rather than the 501 units you were expecting. I would like to assure you that the 501 unit discount price was applied and I have refunded the cost of the missing padlock for you. Lovely comments so thank you.

Posted 4 years ago

“My padlock was delivered earlier than expected, which was great news! and it is perfect for my needs. Good quality and value.”

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Posted 4 years ago

That is the kind of delivery we love to achieve. Who doesn't like a parcel quicker then they expect. Great to hear you love your weatherproof padlock too. Thank you

Posted 4 years ago

Nothing But Padlocks is rated 4.9 based on 3,220 reviews