Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,245 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 9th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought half a dozen large weatherproof padlocks, made by ABUS, which have been very disappointing. I specifically mentioned they were for a beach hut on a sandbank, to make sure there was no misunderstanding. After 12 months they were not engaging/locking properly and by 18 month 4 out of 6 don’t work anymore. Emailed a Director and told only guaranteed for 12 months, try speaking to ABUS.”

Helpful Report

Posted 4 years ago

Good morning Peter, Following on from our e-mail conversation yesterday after I gave advice to a possible reason you were having problems with your padlocks, I followed up your response with regret that the issue persisted but we advised that those padlocks were suitable for your requirement back in September 2018 when you purchased them with hand on heart, genuine belief that the padlocks would do the trick - so much so that that is the same style of padlock we use daily on our car park gate in an industrial part of Liverpool, 0.25 mils form the sea and have had the same padlock for over five years. With yesterday (16th June 2020) being the first we heard from you of any problem, we simply cannot replace free of charge padlocks purchased on 24th September 2018 as this is well out of our guarantee period - a policy that I'm pretty certain every business will have in place. Not only did I suggest you contact ABUS (the manufacturer), I gave you the direct e-mail address to save you having to search for it so as far as I'm concerned, our Company have done everything possible to try and help your situation so it is with huge regret that you decided to look us up this morning and leave such a poor review. Anyhow, you have my e-mail and direct line phone number already, but if you should wish to speak to me out of a public forum, my line is 0151 298 1943. I wish you well during these difficult and uncertain times, Yours, Dan Willoughby Director

Posted 4 years ago

“The service i received was perfect the locks were delivered on time highly recommend”

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Posted 4 years ago

“A totally satisfactory padlock and very good service”

Helpful Report

Posted 4 years ago

I am happy we could get your combination padlock to you nice and quickly. Thank you.

Posted 4 years ago

“great service, products are good quality Just pick, order, pay and wait all good”

Helpful Report

Posted 4 years ago

Love your comments and yes it really can be that easy. Pick, order, pay and so glad you didn't have to wait too long with our next day delivery. Thank you.

Posted 4 years ago

“Really happy with the locks I purchased. Ordered on line and delivered really quick and kept up to date on delivery time Very happy”

Helpful Report

Posted 4 years ago

Thank you. What more could we wish for? Knowing we delivered the kind of service we wanted always makes us smile.

Posted 4 years ago

“Excellent description including internal and external measurements, so I could be sure the padlock would fit where it needed to go. Clear guidance on what padlocks were suitable where. The goods arrived quickly, are of good quality and much better than I could find locally, and at a good price. I’ll definitely use them again if I need more padlocks. Delivery was quicker than I expected 😇”

Helpful Report

Posted 4 years ago

Such lovely comments, thank you. We take careful consideration as to what information we think might be helpful in selecting the right padlock. So it is lovely to hear that you had all the details you needed to choose your marine combination padlock. Even better that we could get your padlock delivered to you quicker than expected.

Posted 4 years ago

“These are solid good padlocks. Already have one and it gives no trouble. Delivery service excellent.”

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Posted 4 years ago

That is always a good recommendation when you are already using this brass padlock and buy another one. Thank you very much, happy to be able to help.

Posted 4 years ago

“Clear and knowledgeable website, decent prices, and arrived very quickly during COVID-19. Nothing to improve on, thank you very much”

Helpful Report

Posted 4 years ago

Thank you, such great praise and it is very appreciated. We work hard to make sure our website makes life as easy as possible when picking out the right padlock so this is great to hear. The best thing is we were able to get your padlock to you nice and quickly at this strange time.

Posted 4 years ago

“A fast and efficient service even during “lock”down. Would recommend to anybody.”

Helpful Report

Posted 4 years ago

Glad we could help you match you last padlocks. We are working differently during this lockdown but we are doing our best to avoid it impacting on our customer orders so thank you for your great comments.

Posted 4 years ago

“Excellent, fast service, good strong padlocks”

Helpful Report

Posted 4 years ago

A great choice of marine grade weatherproof padlock and great we could get your order to you nice and quickly. Thank you very much.

Posted 4 years ago

“Very good customer service and extremely pleased with my padlock.”

Helpful Report

Posted 4 years ago

Thank you, we were happy to help and it is brilliant to know you love your combination padlock.

Posted 4 years ago

“Very good padlock at great price. Fast delivery”

Helpful Report

Posted 4 years ago

Thank you. It is good to hear that the postal service delivered your brass weatherproof padlock nice and quickly.

Posted 4 years ago

“Padlock arrived on time, well packaged. Padlock as described on website.”

Helpful Report

Posted 4 years ago

Thank you. It was great to return to the office after the bank holiday weekend and get your order processed for you. Even better that the shutter padlock is exactly as you expected it to be.

Posted 4 years ago

“Bought two keyed alike abus padlocks for double garage. Order delivered promptly and items as described.”

Helpful Report

Posted 4 years ago

Thank you. Having keyed alike padlocks will be easier when you are trying to open your garage as it saves having a bunch of keys to work through.

Posted 4 years ago

“Cannot fault either the product or the company. Lock and hasp are performing beyond expectations and support provided by company has been exemplary.”

Helpful Report

Posted 4 years ago

We know a lot of thought goes into securing your items so I am very happy to hear your lock and hasp are performing so well (just as we would expect it to). Thank you very much for your great comments.

Posted 4 years ago

“Excellent quality and service. No hesitation in recommending, which for me is unusual!”

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Posted 4 years ago

Thank you. Knowing you do not normally recommend companies makes your great comments valued even more!

Posted 4 years ago

“Great service, good price and exactly what I was looking for.”

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Posted 4 years ago

Thank you. Great to hear you love our Shield combination padlocks.

Posted 4 years ago

“Good solid products delivered on time, with appropriate packaging. I don’t buy my locks from anyone else.”

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Posted 4 years ago

Thank you for your great comments. I am happy we could help you with your padlock and chain.

Posted 4 years ago

“Excellent knowledgeable service, extremely high quality products offered”

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Posted 4 years ago

Thank you for your comments. I am glad we were able to help you with your high security padlocks.

Posted 4 years ago

“Order was quick, product was excellent. I ordered 5 alike padlocks. Regrettably two keys were missing. Still waiting for a response to my missing keys.”

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Posted 4 years ago

Nothing But Padlocks is rated 4.9 based on 3,245 reviews