Norton Barrie Reviews

Name: Norton Barrie
Address: Springfield House, Water Lane, Wilmslow
Rating: 4.89

4.9 Rating 6,010 Reviews

98 %

of reviewers recommend Norton Barrie

4.9

Based on 6,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

Write Your review

Tell us how Norton Barrie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Norton Barrie 5 star review on 11th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, nicely packaged and very good customer service. What it should be like all the time !”

Helpful Report

Posted 3 years ago

“I ordered two bob hats for xmas presents. Both came wrapped in one tissue paper, i had to open to make sure the delivery was correct n therefore disturbed the packaging which i wasnt happy about. One hat the belstaf came just as if i had worn it..... the boss one came in seloofine which the plastic was wripped. I feel the presentation of these two xmas presents is very very poor from a prestigous company like norton barry. Each hat should have been individually wrapped and bagged in a norton barry bag to show the customer service. Now im going to have to try and up the presents in tissue paper and bags. I wish now i had ordered from their own brands or ralph lauren at least they get the presentation right. Very disapointed.”

Helpful Report

Posted 3 years ago

Good morning, I am very sorry to hear of your disappointment and the damage to the protective packaging of one of the items. Our pre-delivery inspections should have highlighted the damaged packaging. Please accept my apologies for this. Unfortunately, even though much care is taken when wrapping the items in our own branded tissue paper, items are not individually gift wrapped as standard. Orders containing multiple items may arrive wrapped together. We would advise contacting us once an order has been placed with any specific wrapping requirements, as we will always do our best to meet these individual preferences. Kind regards, Matt

Posted 3 years ago

“Speedy delivery great item”

Helpful Report

Posted 3 years ago

“Excellent service. Will deffo use again”

Helpful Report

Posted 3 years ago

“Great service and fast delivery. Plenty of choice on the website and reasonably priced. Highly recommended.”

Helpful Report

Posted 3 years ago

“delivery was on time great product at a good price…..many thanks we will return”

Helpful Report

Posted 3 years ago

“Everything ran smoothly from ordering to the updates and was delivered on time.”

Helpful Report

Posted 3 years ago

“Very efficient”

Helpful Report

Posted 3 years ago

“Quick shipping and good customer service”

Helpful Report

Posted 3 years ago

“All aspects of the on- line purchasing and delivery process were of an excellent calibre . It was lovely to have a clearly visible contact number as I needed to contact the firm about a preferred delivery date . Matt was highly professional; so approachable and effective in his response . I was extremely pleased with both the ordering process and product . Thank you so much Norton Barrie.”

Helpful Report

Posted 3 years ago

“Excellent service delivered with a friendly smile”

Helpful Report

Posted 3 years ago

“Having discovered Barrie Norton over a year ago we have bought quite a lot from this site. Fantastic choice, lovely items. Super fast delivery & if a return is necessary then it’s an easy & fast process. A trusted company & we will definitely be shopping again.”

Helpful Report

Posted 3 years ago

“Unbelievable customer service, great value too”

Helpful Report

Posted 3 years ago

“Excellent customer service and very happy with delivery time”

Helpful Report

Posted 3 years ago

“Excellent service, I had to return my top as I ordered the wrong size easily sorted. Many thanks”

Helpful Report

Posted 3 years ago

“Fast Delivery”

Helpful Report

Posted 3 years ago

“Really fantastic service and quick delivery. Also sell some garments that are hard to get hold of at big retail stores for great prices too. 5 stars”

Helpful Report

Posted 3 years ago

“Fast delivery, quality product, competitive price. Perfect.”

Helpful Report

Posted 3 years ago

“Excellent customer experience! Easy to navigate and very quick”

Helpful Report

Posted 3 years ago

“Excellent service great item quick delivery thank you”

Helpful Report

Posted 3 years ago

Norton Barrie is rated 4.9 based on 6,010 reviews