Norton Barrie Reviews

Name: Norton Barrie
Address: Springfield House, Water Lane, Wilmslow
Rating: 4.89

4.9 Rating 5,968 Reviews

98 %

of reviewers recommend Norton Barrie

4.9

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

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Norton Barrie 5 star review on 11th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and service”

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Posted 1 year ago

“The customer service is passable but they don’t go above and beyond, I realised over the course of dealing with them. I suppose I would use them as a last resort or if the product is severely discounted. Although one of my items came in a bit damaged so I’m unsure if they are able to store properly.”

Helpful Report

Posted 1 year ago

Hi Hani, I'm very sorry that your item arrived with a mark on it. I can see that we offered you a free returns label and a full refund for the item upon return due to this mark, however you said you'd prefer to think about this and keep the item instead. Unfortunately we were unable to provide you with a further discount for the item as requested by yourself, as the item was already half price with 50% off, and you then used a further 15% off code. I am very sorry that we could not provide any further discount meaning you weren't satisfied with your experience with us. If you do decide to return the item due to the mark on it, please do get back in touch and we will be happy to help with this. Kind regards Emma

Posted 1 year ago

“Quick delivery and Great products at a great price”

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Posted 1 year ago

“Very efficient in sending my gift voucher”

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Posted 1 year ago

“So happy to source just what I was looking for online Ready almost immediately to collect nipped to Wilmslow and greeted by such friendly staff Great Job done Birthday boy happy”

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Posted 1 year ago

“The team at NB always make themselves available when I visit the store and are prepared to go out of their way to assist, well done”

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Posted 1 year ago

“Norton Barrie is a superb men’s and ladies wear store that stocks a fantastic selection of some of the best ranges of fashion available. Shopping there is always a joy and the staff are genuine and highly experienced . You always find something to tempt you and the service and value is outstanding.”

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Posted 1 year ago

“Excellent prices on the Belstaff Limiter jackets I ordered, i received them following day👍”

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Posted 1 year ago

“Great price!”

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Posted 1 year ago

“Best prices around . Speedy delivery & well packaged .”

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Posted 1 year ago

“Excellent customer service and fast delivery”

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Posted 1 year ago

“Excellent products with a really fast International shipping. Outstanding customer service. I've been using them for a while and I'll continue shopping on this store”

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Posted 1 year ago

“All good , package arrived on time , very quick delivery , and spot on product.”

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Posted 1 year ago

“Great price cheapest online fast dispatch and delivery will definitely use again”

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Posted 1 year ago

“Shame the t shirt I purchased was out of stock but service and delivery was good of other items”

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Posted 1 year ago

“Very good, great price for the item compared to other places, really quick delivery and easy return for things that didn't fit”

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Posted 1 year ago

“Excellent experience Order, delivery and goods all Excellent”

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Posted 1 year ago

“Love the clothes, obviously, but such efficient delivery without the extortionate fees. Will order again.”

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Posted 1 year ago

“Great experience. Third item purchased from them and had no issues. Really enjoy shopping online at this store.”

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Posted 1 year ago

“On the occasions I phoned Norton Barrie to enquire about an on line item of clothing I have been met with nothing but enthusiasm to please and be helpful. Twice I rang over a period of time about two different coats and the guy went out of his way to run upstairs to get the coat, measure it and report back. Nothing was too much trouble. His polite manner was refreshing and made me feel that I could ask without feeling I was a nuisance. On both occasions I bought the coats because he gave me the information I needed and confidence to buy without hesitation. They are well worth buying from because they care about their products and most of all their customers. I wouldn’t hesitate to recommend them. Thank you Norton Barrie.”

Helpful Report

Posted 1 year ago

Norton Barrie is rated 4.9 based on 5,968 reviews