Norton Barrie Reviews

Name: Norton Barrie
Address: Springfield House, Water Lane, Wilmslow
Rating: 4.89

4.9 Rating 6,007 Reviews

99 %

of reviewers recommend Norton Barrie

4.9

Based on 6,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

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Norton Barrie 5 star review on 11th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do like how the parcel is warped.”

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Posted 2 years ago

“i ordered trainers off the internet, the courier said they had been delivered, i phoned the shop as the courier they used can only be contacted by email, i recieved an email to say they were in touch with the courier on the 20/12/2022 and as of yet ive heard nothing back!”

Helpful Report

Posted 2 years ago

Hi Nicola, Unfortunately as your item showed as successfully delivered and signed for, we had to wait for FDL to properly investigate this and get back to us before we could take any further action, as from our end we had no confirmation that this was definitley lost. I can see that your order has since been fully refunded back to yourself. I hope this issue is resolved now. Kind regards Emma

Posted 2 years ago

“Bought a Boss polo in the sale. Great product, easy to order and great service when I picked the top up in the store. Must say also, the store is really well set out and I could have spent much much more!! Nick”

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Posted 2 years ago

“Excellent experience very prompt delivery will definitely shop again.”

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Posted 2 years ago

“Excellent service and quality as always”

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Posted 2 years ago

“Great experience. Fast delivery and great customer service”

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Posted 2 years ago

“Good site, easy payment and quick delivery!”

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Posted 2 years ago

“Item arrived a little late But it was Christmas. I would definitely buy from Norton again, it was a very good price and the goods were perfect”

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Posted 2 years ago

“Ordered and received within 5 days - even with Royal Mail issues! Thank you 😀”

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Posted 2 years ago

“Great items reasonably priced. Easy to order and speedy delivery. What not to like”

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Posted 2 years ago

“In today's manic automated world how nice it is to be able to just buy what you want without any fuss. At Norton Barrie it's exactly that. Easy to navigate website, items in stock and at a reasonable price. Item added to basket, paid and delivered on time. No dramas no fuss and great communication along the way. A complete breath of fresh air. Will definitely be back.”

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Posted 2 years ago

“Excellent service. The communication was good and the product arrived well packaged and on time.”

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Posted 2 years ago

“Excellent quality of clothing and delivery, would highly recommend”

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Posted 2 years ago

“Always very helpful”

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Posted 2 years ago

“Very nice high quality Hugo Gilet. Highly recommended 🤝”

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Posted 2 years ago

“Quick delivery excellent value for money”

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Posted 2 years ago

“Very quick turnaround would use again, thank you!”

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Posted 2 years ago

“Super fast delivery! Fabulous service Will definitely use again.”

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Posted 2 years ago

“Not received my order even though it was on a 2 day delivery on the 18th December, so not able to leave a review.”

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Posted 2 years ago

Hi Karen I can only apologise for your order not arriving in time and I understand your frustration with this. We changed couriers to Fast Despatch Logistics as Royal Mail were on strike, however they have also experienced a lot of delays. We have chased this for over a week and even moved couriers from the 19th December to try and ease the load on FDL to help encourage the packages to get there in time but for a few this has been to no avail. I'm very sorry for the delay you have experienced, your parcel was last scanned yesterday with FDL therefore it is not lost and is still with them, however is just unfortunately very delayed. Going forward we have moved back to a more reliable courier. Kind Regards Emma

Posted 2 years ago

“Beautiful coat I absolutely love it...fast international shipping...very pleased with my purchase and pleasant hassle free experience!!!”

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Posted 2 years ago

Norton Barrie is rated 4.9 based on 6,007 reviews