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Norton Barrie Reviews

4.9 Rating 5,964 Reviews
98 %
of reviewers recommend Norton Barrie
4.9
Based on 5,964 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Norton Barrie Reviews
Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Hi, so happy with my coat canโ€™t wait to wear it,also very quickly delivered
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Posted 2 years ago
Great service great product
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Posted 2 years ago
Easy site to use and great to free delivery times too
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Posted 2 years ago
Excellent choice of all designer items. Very please with the fast service. Items were perfect. Well done Norton Barrie
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Posted 2 years ago
Both purchases I have made in the past two weeks have been quick and easy. Service was excellent. Will be ordering again from here!
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Posted 2 years ago
Excellent service from start to finish, very pleased with my purchase and arrived very quickly, thank you
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Posted 2 years ago
If I could give zero stars for this customer service experience I would. Super disappointed. I purchased a jacket that I was super excited to buy; however, once I received the jacket - the zipper didn't zip properly. I could not get the jacket to zip one time. I contacted customer service and they sent me a YouTube video on how to work a zipper on a completely different jacket. Super rude. Then he said that I could return the jacket for $30. I thought that was an expensive deduction. After a few email exchanges, he agreed to send me a label to return the jacket at no cost. I drove one hour to a DHL location to send the jacket back. I received an email (2-3 days later) saying they thought the zipper worked just fine, so they would go ahead and deduct the $30 from my return anyway! He proceeded to send me emails about why I was in the wrong. Now they have the jacket and $30 of my $165 jacket. TERRIBLE customer service.
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Posted 2 years ago
Hi Kim, we clearly stated on 24th Feb via email that if there was no fault with the item then a $30 deduction for the DHL return service would be deducted to your account. When we received the jacket back we sent you a video of the zip working perfectly fine with no issues whatsoever. I fail to see what more we could do here as you weren't willing to send the item back yourself and we had to orgainse for the jacket to be sent back to ourselves which was in perfectly good working order and not found to be faulty.
Posted 2 years ago
Very Good!
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Posted 2 years ago
Great service, excellent product, really fast delivery service
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Posted 2 years ago
Excellent item, delivered extremely quickly, will definitely use again! Well done Norten Barrie!
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Posted 2 years ago
The best that man can get......๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘
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Posted 2 years ago
customer service is really awkward...never responsed
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Posted 2 years ago
Good morning, We apologise that we were unable to respond as quickely as you would have liked. Unfortunately due to time differences we may not be able to repsond to all queries from the US during the same business day in the UK. I am glad to see that a member of the team is now in communication and working to resolve your query. Kind regards,
Posted 2 years ago
Brilliant shopping exerience found the coat i wanted on here chaeper than I had originally seen it, ordered one day recieved the next very quick service! will most definitely shop with them again.
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Posted 2 years ago
Excellent service from start to finish quick del and very well presented item in lovely packaging thank you will shop here again
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Posted 2 years ago
Arrived on time, in fact it arrived sooner than expected, it was gift wrapped & the service I received was amazing, I would 100% order again & I highly recommend
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Posted 2 years ago
Quick easy online service with free delivery over ยฃ50 delivered within 2 days. If Carlsberg did online clothes websites they wouldnโ€™t go far wrong with this one! Great selection their website too!!
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Posted 2 years ago
Very happy with item and delivery was easy to track,great pricing,definitely be ordering again
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Posted 2 years ago
Shirt came in a couple of days no issues
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Posted 2 years ago
Very happy with my purchase, very good quality, super quick delivery, 5 stars, one very happy customer.
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Posted 2 years ago
Great service.Quick and efficient
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Posted 2 years ago
Norton Barrie is rated 4.9 based on 5,964 reviews