Norton Barrie Reviews

Name: Norton Barrie
Address: Springfield House, Water Lane, Wilmslow
Rating: 4.89

4.9 Rating 5,893 Reviews

99 %

of reviewers recommend Norton Barrie

4.9

Based on 5,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

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Norton Barrie 5 star review on 11th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery excellent value for money”

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Posted 1 year ago

“Very quick turnaround would use again, thank you!”

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Posted 1 year ago

“Super fast delivery! Fabulous service Will definitely use again.”

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Posted 1 year ago

“Not received my order even though it was on a 2 day delivery on the 18th December, so not able to leave a review.”

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Posted 1 year ago

Hi Karen I can only apologise for your order not arriving in time and I understand your frustration with this. We changed couriers to Fast Despatch Logistics as Royal Mail were on strike, however they have also experienced a lot of delays. We have chased this for over a week and even moved couriers from the 19th December to try and ease the load on FDL to help encourage the packages to get there in time but for a few this has been to no avail. I'm very sorry for the delay you have experienced, your parcel was last scanned yesterday with FDL therefore it is not lost and is still with them, however is just unfortunately very delayed. Going forward we have moved back to a more reliable courier. Kind Regards Emma

Posted 1 year ago

“Beautiful coat I absolutely love it...fast international shipping...very pleased with my purchase and pleasant hassle free experience!!!”

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Posted 1 year ago

“Absolutely amazing service and pleasure to deal with Prompt reply when asking questions and most helpful I would highly recommend Norton Barrie Thank you for amazing service as always outstanding I have ordered several times from Norton Barrie and each time is fabulous”

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Posted 1 year ago

“The best service in town”

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Posted 1 year ago

“As ever good price, quality & friendly service”

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Posted 1 year ago

“I ordered 2 T-shirt but didn’t arrive in time for Xmas but they got in touch and refunded me my money which was a great gesture from them.”

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Posted 1 year ago

“Very good website interface. Very good prices and prompt delivery.”

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Posted 1 year ago

“Never have any problems ordering from Norton Barrie. Always quality products delivered on time. Never had an issue and would highly recommend them.”

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Posted 1 year ago

“Excellent service and speedy delivery.”

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Posted 1 year ago

“Really quick delivery. Excellent service”

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Posted 1 year ago

“Excellent services, very fast delivery before Christmas, thank you so much.”

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Posted 1 year ago

“Good service and setup. I love that NB online shop is handled at store level so I can collect and speak to the team directly and not a warehouse. The brands sold are at a very high end and NB do a good job keeping the prices competitive and providing a great range.”

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Posted 1 year ago

“Well I placed my order a week ago and it’s still not arrived. The courier company’s status hasn’t changed and I’ve never heard of them before, will my order arrive before the big man? 🎅🏻 v 🚚👟 who knows 🧐”

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Posted 1 year ago

Hi Chris, I can only apologise for your item not arriving in time for Xmas and totally understand your frustration with the delays from Fast Despatch Logistics. We have chased and chased for over a week and even moved carriers from 19th December to try and ease the load on FDL to help encourage the packages to get there in time for Xmas but for a few this has been to no avail. I can only apologise for the poor performance FDL have provided in the last few weeks and I assure you going forward we won't be using them again. I wish you a Merry Xmas and all the best for 2023. Kind Regards Emma

Posted 1 year ago

“Fast delivery good price”

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Posted 1 year ago

“Excellent service from Norton Barrie, I would highly recommend them. Delivered late but I was kept informed by Norton Barrie and I understand that it was down to there courier not the shop.”

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Posted 1 year ago

“A1 seller”

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Posted 1 year ago

“Gréât prices and prompt delivery with regular updates for parcel tracking Gréât service”

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Posted 1 year ago

Norton Barrie is rated 4.9 based on 5,893 reviews