“It took 5 work days to deliver our purchase which is in stark contrast to your stated delivery of 1-2 days to a UK address. Considering that the purchase has to come from Ireland this stated delivery time is not possible and your 1-2 day claim is misleading. I doubt we would have placed the order with northXsouth if we had known how long it would take”
Good morning Brian,
I am sorry to hear your parcel was delayed in transit.
Looking at the tracking it would appear the cleaner was incorrectly routed to the wrong delivery depot on the Wednesday (the expected delivery day) & it subsequently took an additional two days for the carrier to rectify.
I don't see a support ticket ref this order but you can always contact us via chat, mail or social media for tracking or support queries.
Best,
Andy
Hi David,
The model purchased is a UK satellite box which will 'work in Ireland with a UK satellite set-up". This is the only subscription-free means of viewing British channels in the Republic of Ireland.
It will require that you imitate your location within the UK for broadcasting reasons.
If you're having any trouble setting it up please get in touch with myself (Andy) or Clarence as our resident satellite experts :)
Andy
“The product works fine, but I oreded this because the website stated that it would be delivered in 2 days, but it was 6 days later when it arrived. A bit nit picky, I know. But these small details are what makes ordering from a particular company of others so important.”
Hi Alan,
For in-stock items we quote 1-2 business days for delivery in line with local carrier capabilities.
I understand my colleague has explained that this excludes weekends & the bank holiday in Ireland (as carriers are not working) and the hoover was subsequently delivered on the second business day.
Best,
Andy
“Got a great deal on line - actually thought it was too good to be true. It wasn't! Product quality exceeded my expectations and delivery was fast. VERY VERY impressed!”
“northXsouth have been brilliant! Unfortunately the TV we bought was damaged on arrival but they dorted the collection and sent another one ASAP. Very impressed. Thanks very much!”
“Delivery from the store was very fast, s thank you NorthXSouth for this. The Ninja Speedi machine is amazing. It changes the way of preparing food, so some learning time is needed, but nothing dramatic. It is quite exciting to discover new tastes with the same meat/vegetables etc.”
