NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 12,722 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 12,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 14th April 2025

ADAM MILGATE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, great product.”

Helpful Report

Posted 1 day ago

“The item is a good value for money pair of trainers. The delivery has been efficient and quick.”

Helpful Report

Posted 2 weeks ago

“No problems with my order, arrived promptly, running shoes excellent as expected.”

Helpful Report

Posted 2 weeks ago

“Very quick turnaround. I love that you can get hold of your favourite discontinued shoe. Each new iteration doesn't add much, so when you find a make, model & version you like, that's the one you want!”

Helpful Report

Posted 2 weeks ago

“Great quick delivery and cheapest price I could find these runners.Only downside I should have paid full price from Brooks and used there 30 day return even after you have used them. They feel amazing when trying but when I ran in them they was to spongy for me and my feet rolled in coursing pain in my right foot and a blister under my the front foot.I now have a £165 pair of trainers I can’t use had I have paid £180 from Brooks I could have returned them. I would definitely use Norther runner to order trainers I know are correct for me.”

Helpful Report

Posted 3 weeks ago

“Good fit and delivery within a couple of days!👍👍”

Helpful Report

Posted 1 month ago

“Since I received the new pair of the running shoes I have completed 2x5km runs within a week. its very comfortable for running, but I felt it is a little wider for my feet although the size is correct. I am sure I will be fine with these shoes after sometime. Overrall I am very happy with this which is recommended my nephew.”

Helpful Report

Posted 1 month ago

“A good trainer & looks god. I have a pair that I brought before & so comfortable, but I have found that these ones have come up small, maybe i should have ordered a 4.5 . Only worn twice as bit tight.”

Helpful Report

Posted 1 month ago

“First time using Northern Runner and first time trying Topo shoes. I bought the Top Cyclone 2 because they were £17 cheaper than the Top website. Quick delivery and good comms. Would order from them again.”

Helpful Report

Posted 2 months ago

“I ordered the Bonda 8 extra wide shoes and am very pleased with them. I usually have to order size 10.5" shoes to get the extra width, but ordered your size 10" and these are fine. I do have very wide feet and these are acfcomodated OK, by your extra wide size. I was actually recommended to buy yoiur shoes by the orthotics specialist I am consulting, because I have a problem with my large toe and need shoes which do not flex and these shoes have very stiff soles and fit the bill very good.”

Helpful Report

Posted 2 months ago

“Northern Runner excellent. Brooks Glycerin sensational footplant and excellent cushioning; however the tongue is not quite wide enough to cushion uner the laceholes so extreme discomfort on top of foot despite fiddling every which wy with the lacing”

Helpful Report

Posted 2 months ago

“Good service although there was a small issue with the logo on the jacket (letter missing ) and when I informed them I got no response.”

Helpful Report

Posted 3 months ago

“As good as the last 3 pairs I've had. Love the comfort.”

Helpful Report

Posted 3 months ago

“I was very pleased with the gloves I ordered and am sure my nephew will be glad to have them as a Christmas present. I also found your service to be good and prompt. However, the reason I have awarded 4 stars, not 5 is because when the gloves arrived and I opened them I found that the plastic bag containing them had been ripped open and seemed to me that someone had bought them previously, maybe tried them on and returned them. It didn't look very good and I think they should have been repackaged properly.”

Helpful Report

Posted 3 months ago

“I order from Northern runner as I can find trainers in a wide fit size at a good price. Brooks produce very well made traditional running shoes in all the sizes.”

Helpful Report

Posted 4 months ago

“Very quick delivery, well packaged. Unfortunately, had to retun due to size and this was handled quickly also - with acknowledgement and swift refund- would use again”

Helpful Report

Posted 4 months ago

“Very helpful but I prefer to go into the shop for help because it’s very important you get the right trainers but you were happy to exchange them Unfortunately the trainers shop has closed down if I go into stores like sports direct the staff have no idea Many thanks Martin”

Helpful Report

Posted 4 months ago

“Purchased the hoka trainers in wide fitting but would say there definitely not wide fitting Feet were aching by the time I got home Nothing wrong with northern runner for delivery and update as they were spot on”

Helpful Report

Posted 5 months ago

“I did a quick google search for a 2nd pair of Altras. I had originally been to the shop in April to get into running (check my google review) and bought the same pair at full price and after 500miles had worn them out! These trainers got me into running! To see them nearly half price I had to get another! Thanks Northern Runner Ill back to your shop but occasionally will be browsing your website too! Much love, Kian x”

Helpful Report

Posted 5 months ago

“Best price I could find,and quick,speedy delivery”

Helpful Report

Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 12,722 reviews