NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 12,768 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 12,768 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 22nd April 2025

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick ,and free,delivery . Website easy with good discounts . Refunded by shoes that didn’t fit with no issues .”

Helpful Report

Posted 1 year ago

“I only got laces but pleased with them and arrived in a timely fashion”

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Posted 1 year ago

“Excellent delivery as promised! Great shoes - the most comfortable trainers ever!! Thank you!”

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Posted 1 year ago

“Went into the shop for some advice and to try on some running vests, great staff super informative always mega helpful. Left the shop after ordering the colour online I wanted, only for the item to arrive damaged sadly. Safe to say it was pretty disappointing having paid for fast delivery so I had it for a trip at the weekend. Now after speaking to staff it was a fault from the manufacturer and very kindly the guys sent me out a new vest again to where I was going to be ready for my day out. Very helpful, good service, awesome that they were able to send me a replacement in time, just cant help but think It would have been avoided had the gear been checked over before sending it out. Other than that top service.”

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Posted 1 year ago

“I bought 2 OMM pack strap pods. They arrived early, Thanks. I haven't had the opportunity to use them yet but they fit great and I'm sure they'll do their intended job.”

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Posted 1 year ago

“Good quality shirt, as described and great value for money. My only moan is that it arrived screwed up, as did the invoice.”

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Posted 1 year ago

“I purchased my trainers online. I like them, and they fit. The purchase was smooth and quick. The delivery was expedited and efficient. The only issue I have with this purchase is that I would have loved to buy my trainers in the store. I went to Newcastle specifically to try them before using them, see the model with my own eyes, touch them, and feel them. But that experience was gone. Apart from that, no problem with the product and I've just ran a marathon with no issues!”

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Posted 1 year ago

“Arrived quickly. Great price. Fab shoes. Fortunately don’t need to return as it’s not free buu v happy.”

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Posted 1 year ago

“Delivery was very quick, pleased. They are a present for my son it is his birthday tomorrow and I am sure he will be happy with them”

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Posted 1 year ago

“Very pleased with Hoka trail trainers. Speedy dispatch & delivery”

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Posted 1 year ago

“Easy to order ,came on time .”

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Posted 1 year ago

“prices are higher”

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Posted 1 year ago

“I ordered a pair of Clifton 9 Hoka runners. Arrived quickly, but too narrow. I sent them back next day and was refunded straight away. Only negative was £9.00+ cost for recorded delivery to return items.”

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Posted 1 year ago

“I have ordered once from Northern runner and everything went well. However, the boots i bought are far from ok, but I don't seem to be able to review those. It seems Topo have a different definition of 'waterproof' than I do.”

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Posted 1 year ago

“Had problems with delivery. Royal Mail’s fault not NR. NR resolved it promptly. Pleased with their response.”

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Posted 1 year ago

“Yup, finaly arrived. I had given up.. I' m impressed by the quality. . Bob”

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Posted 1 year ago

“The trail runners I bought were a good price. The review helped me select the correct model. They arrived earlier than expected. The product is very good. Therefore a good experience and will use this company again.”

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Posted 1 year ago

“I have a need for wide shoes as one foot is a lot wider than the other due to an old injury. Finding wider shoes is not easy. However by selecting 4E width Northern Runner always pop up, prices are good, delivery is normally quick so i would recommend them to anyone.”

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Posted 1 year ago

“Good easy website product came quickly”

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Posted 1 year ago

“No problem encountered, delivery on time and shoes Great”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 12,768 reviews