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NorthernRunner.com Reviews

4.9 Rating 12,246 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 12,246 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

Write Your review

NorthernRunner.com 5 star review on 20th January 2025
Anonymous
NorthernRunner.com 5 star review on 19th January 2025
Ruth Barnes
NorthernRunner.com 5 star review on 13th January 2025
Anonymous
NorthernRunner.com 5 star review on 11th November 2024
Mark Lambert
NorthernRunner.com 5 star review on 18th October 2024
Gino Marchione
NorthernRunner.com 5 star review on 14th October 2024
David Horseman
NorthernRunner.com 5 star review on 13th October 2024
Lawrence Anthony
147
Anonymous
Anonymous  // 01/01/2019
Great service, excellent range of products, good offers in the sale and speedy delivery. Thank you!
Helpful Report
Posted 2 weeks ago
Easy ordering, Fast delivery, excellent communications, great returns policy. A pleasure dealing with Northern Runner.
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Posted 2 weeks ago
Goods arrived promptly and were good value.
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Posted 2 weeks ago
Very easy to use website, good product range with good information. Enabled me to make the right choice for my trail shoes - which were then delivered promptly and well packaged. Great shoes also!
NorthernRunner.com 5 star review on 13th January 2025
Helpful Report
Posted 2 weeks ago
Purchased a pair of shoes that were too small and returned them with no problem and my money was back in my account that morning. Thank you
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Posted 2 weeks ago
Item was delivered quickly and I was kept informed throughout.
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Posted 2 weeks ago
I received excellent servce. from Northern Runner. Goods were ordered (from stock), despated and received within 2 working days. No fuss. No problems. Just simple, effect service!!
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Posted 2 weeks ago
Excellent on price, and the product was shipped and arrived as expected. Good all round service.
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Posted 2 weeks ago
The Internet directed me to Northern Runner. I have wider than average feet, so I need a wide fitting, and they had them in stock, and bosh, they were ordered, and they arrived promptly. Job done. I don't know why reviews ask for photographs to be downloaded – they are a pair of trainers, we all know what they look like!
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Posted 2 weeks ago
These were the best price Hoka Arahi 7 in wide that I could find. I already knew the arahi is a great shoe. I paid for faster delivery and they arrived a day earlier than expected. I will use Northern Runners again
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Posted 2 weeks ago
Good service although there was a small issue with the logo on the jacket (letter missing ) and when I informed them I got no response.
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Posted 2 weeks ago
Excellent company, speedy delivery.
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Posted 2 weeks ago
Speedy service and the shoes are perfect.
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Posted 2 weeks ago
Thanks for a very efficient service. Both the Karhu and the Innov shoes are just what I wanted.
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Posted 2 weeks ago
Good price for Dexshell waterproof socks with speedy free tracked delivery
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Posted 2 weeks ago
2nd order in as many weeks ,easy ordering, nice discount for previous order and extremely fast delivery service !! Delivery was a couple days Happy Chappie here !!
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Posted 2 weeks ago
As good as the last 3 pairs I've had. Love the comfort.
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Posted 2 weeks ago
Efficient despatch and swiftly received. Shoes didn't fit so had to return. Again, all handled smoothly.
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Posted 2 weeks ago
I've ordered through Northern Runner before and was pleased with their Customer Service. Ordered again recently and was not disappointed - quick delivery, item as ordered. Thank you.
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Posted 2 weeks ago
Was able to go to store in Newcastle to verify size but then ordered on-line as shoe was not in stock at that store. Received a discount compared to in-store price. Sales person at store was helpful and his comments were spot on for how the shoe would feel when running. Delivery was ahead of schedule. I will use NorthernRunner again in the future as I have been challenged finding extra-wide fit running shoes locally in Northumberland.
Helpful Report
Posted 2 weeks ago
NorthernRunner.com is rated 4.9 based on 12,246 reviews