NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 12,419 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 12,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 18th February 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fantastic service.”

Helpful Report

Posted 5 days ago

“Good price. Item dispatched and delivered very quickly. Perfect”

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Posted 5 days ago

“Brilliant service! It's my first time ordering with NorthernRunner.com and it could not have gone better. Speedy delivery, excellent comms and tracking, and competitive prices, what more could I want!”

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Posted 5 days ago

“Good price for the shoes I was looking for and delivered in the time expected. Sadly had to return them as not quite the fit anticipated. The return process was quick and simple and payment refunded promptly. I will make them my first port of call for future purchases.”

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Posted 5 days ago

“Good price. Shoes as requested. Prompt delivery. Nothing to complain about. Many thanks.”

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Posted 6 days ago

“I always order my shoes from here. Visited the store when I was in Newcastle on holiday. Excellent service. Knowledgeable staff. Helped me choose shoes. Now shop on line with them. Always great.”

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Posted 1 week ago

“Brooks Men’s running trainers are amazing. The service and speed of delivery was first class 👏🏻👏🏻”

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Posted 1 week ago

“Excellent service, fast delivery and kept updated of the progress of my order throughout.”

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Posted 1 week ago

“Very pleased with my order and delivery. Thank you”

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Posted 1 week ago

“Fast delivery. Easy website to navigate. First time buying Brooks trainers. Very comfortable, soft. Especially when you are on your feet for over 12hrs at work. I love them so much I tried to order another pair. Unfortunately there is none of my size left.”

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Posted 1 week ago

“Great speedy service, great trainers would definitely shop here again”

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Posted 1 week ago

“Thank you for sending me my new Altra running shoes. They are great and arrived quickly after ordering.”

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Posted 1 week ago

“As always, prompt processing of my order! Delivery was earlier than anticipated - thank you!”

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Posted 1 week ago

“Delivered super quick. Great trainers”

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Posted 1 week ago

“First time using Northern Runner and first time trying Topo shoes. I bought the Top Cyclone 2 because they were £17 cheaper than the Top website. Quick delivery and good comms. Would order from them again.”

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Posted 1 week ago

“I have to say that Northern Runner exceeded all my expectations. On a trip to Newcastle I went into the store to try a pair of New Balance trail shoes for size. Was given quick and helpful advice, but the colourway I wanted wasn't in their shop. I quickly ordered them online and incredibly they were delivered to me many miles away in less than 24 hours. Superb selection of the New Balance wide sizes as well. Impeccable service. Highly recommended.”

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Posted 1 week ago

“Great service, will definitely use again”

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Posted 1 week ago

“NorthernRunner are a great company to deal with. They offer a wide range of products at very competitive prices. Delivery is rapid. Could not ask for more.”

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Posted 1 week ago

“Ordered and delivered in next to no time. Delighted with my purchase.”

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Posted 1 week ago

“Great service, no issues and would definitely use again, however, I bought (amongst othe things) the OMM mitten. Utter garbage, better to wrap your hand in a duster. Feels cheap, zero warmth (even over 2 x pairs of gloves) and the mitten covers are no better. Live and learn!”

Helpful Report

Posted 1 week ago

NorthernRunner.com is rated 4.9 based on 12,419 reviews