NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 12,658 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 12,658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 28th March 2025

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super service quick delivery, and you can speak to a knowledgeable human at the shop if necessary”

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Posted 2 days ago

“Excellent service. I found the trainers that I wanted and they arrived in a couple of days. I followed their advice and worked them around the house for a couple of hours and realised I needed a bigger size. Returned clvia Royal Mail for £4 and added a not asking to change size. The new size were dispatched next day. I added a not offering to pay for postage too but the trainers arrived nicely. Would definitely recommend.”

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Posted 2 days ago

“Great company to deal with. My trainers were easy to order and arrived quickly. Unfortunately the fit wasn’t right, but returning them was straightforward and I received a refund promptly. Would use again!”

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Posted 2 days ago

“Order was nicely packaged, very promptly delivered by Royal Mail (and at a great price). Will be very happy to shop here again in future.”

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Posted 3 days ago

“Fantastic service as always from Northern Runner. Proof that small traders deliver the best service. Always on hand when on the very rare occasion there is an issue to talk to you and fix it promptly. My go to running supplier, ALWAYS 🙂”

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Posted 3 days ago

“Great price of the trainers. Very quick delivery. Will definitely use again soon.”

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Posted 3 days ago

“ist class service and dflivery”

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Posted 4 days ago

“The item is a good value for money pair of trainers. The delivery has been efficient and quick.”

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Posted 4 days ago

“Fast delivery with a good service. Recommended.”

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Posted 4 days ago

“Great choice of trainers, with exactly the ones I wanted, in my size (not all companies can offer this!) Swift delivery. Very happy with my shoes”

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Posted 4 days ago

“Shoes arrived promptly and were well packaged. No issues. Would order from Northern Runner again.”

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Posted 5 days ago

“My delivery came very quickly and the Icebug walking shoes I bought are brilliant, I love them. Very good price too.”

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Posted 5 days ago

“Excellent and fast service. Great price on a pair of Altras for me.”

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Posted 6 days ago

“All good thanks”

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Posted 6 days ago

“I bought an OMM Classic 25 rucksack from Northern Runner. The price was very competitive, and the product (excellent quality incidentally) was delivered on the third working day after placing my order. You can't really ask for much more but you get it, in that Northern Runner seem genuinely concerned about providing good customer service - which they did. I thoroughly recommend Northern Runner and won't hesitate to use them again.”

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Posted 6 days ago

“"Excellent service with quick delivery and a reliable schedule. The product is fantastic and offered at a great price. I will definitely return and recommend it to others!"”

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Posted 6 days ago

“Arrived promptly and all as expected - thank you”

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Posted 6 days ago

“Excellent customer service as usual. Very happy with my purchase. Would highly recommend.”

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Posted 6 days ago

“Never buy running shoes from anywhere else. Always a good range in stock with easy ordering and quick delivery.”

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Posted 6 days ago

“My order was dealt with promptly and delivery was quicker than I expected. Very happy with this company & would definitely recommend them.”

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Posted 6 days ago

NorthernRunner.com is rated 4.9 based on 12,658 reviews