NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 12,226 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 12,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 20th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault these in any aspect at all. Top quality customer service with a personal touch which is rare these days alongside great products at great prices. What more could you want from a company 😊”

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Posted 4 hours ago

“Speedy delivery, excellent product, well made and fit for purpose. Delighted, thank you!”

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Posted 5 hours ago

“Always swift, always great value for money.”

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Posted 6 hours ago

“Very prompt delivery of my omline- bought OMM bag that was at a great price.”

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Posted 9 hours ago

“First time at Northern Runners. Went with Plantar Facsciitis problem. John was fantastic. Patient and courteous. Highly recommend a visit.”

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Posted 20 hours ago

“I had bought the wrong size. The procedure of returning - refunding - reordering online and finally delivery could not have been better. The email correspondence was extremely prompt and efficient. Living I. Northern Ireland not always to get the right size. So as my 1st experience of Northern Runner I will in the future be ordering from you. Thank you - already enjoying wearing my new "sliders"”

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Posted 1 day ago

“Love my new Brooke's trainers. So comfy.”

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Posted 1 day ago

“I have used Northern Runner a few times now for running shoes and some clothing. Definitely recommend them. In the past I have emailed to get advice on fit, they took the time with an informative response that really helped i.e. not just generic 'true to size' and have now ordered various Altras and Topos over the years. Recommended.”

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Posted 1 day ago

“This is the 1st time I have ordered from NorthernRunner.com. I have no complaints.”

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Posted 1 day ago

“Excellent product super fast delivery will be back soon thankyou”

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Posted 1 day ago

“Customer service was second to none. The Sportiva boots I bought unfortunately have not been what I expected, they where the 'wide fit' version but they are anything but and I now looking for another pair of boots as they have become uncomfortable. Really struggling to find a comfortable fitting walking boot at the moment, I don't understand why nearly all brands are so narrow fitting, and I haven't got particularly wide feet according to the shop I recently had my feet measured at.”

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Posted 1 day ago

“Fantastic company! I appreciate the weekly updates & they are incredibly fast in sending out orders & dealing with returns.”

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Posted 1 day ago

“Prompt delivery and tracking provided for my order. Also when I had to return a pair of trainers as they didn’t fit Northern Runner recredited my card with the full amount very quickly.”

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Posted 1 day ago

“My order arrived very promptly and I was happy to get my Brooks wide fitting in the sale. Northernrunner have a great selection of shoes.”

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Posted 2 days ago

“Fast delivery. Great product, thank you”

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Posted 2 days ago

“Great price and excellent service and communication. Happy to recommend.”

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Posted 2 days ago

“Goods came promptly and in perfect condition”

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Posted 2 days ago

“Great Service and excellent communication, very fast delivery ,great trainers, would definitely order again”

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Posted 2 days ago

“Highly recommend. Great prompt service.”

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Posted 2 days ago

“Excellent, prompt, and acccurate completion of orders every time, thanks. Wide range of products really helpful, literally when one has bunions like mine!”

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Posted 2 days ago

NorthernRunner.com is rated 4.9 based on 12,226 reviews