North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The repairman was unbelievably rude and condescending. He arrived well outside the appointment slot on both occasions and was dismissive and rude when I asked about the charges. He said they were set by the office and nothing to do with him. He treated me like a "little woman" who didn't understand these sort of things. I found him intolerable and not a man I wanted to be alone in the house with. I will only call them again if the item breaks while under their guarantee. They also used an app to estimate how long your wait will be which was only location based so it told me how far away he was geographically which is of little use if he was still due to spend hours at his previous appointment. When I messaged to ask for an updated eta, which was a service offered on their chosen app, he chose not to respond. My advice is to steer clear of this company!”

Helpful Report

“Very good communication. fast and efficient service. I felt in safe hands. Would definitely use again and can recommend to anyone needing their washer/dryer serviced.”

Helpful Report

“RUDE STAFF. I never booked an appointment with this company but received a text so I called to cancel. And the person on the phone said yes I’ll cancel it very abruptly then just hung up without letting me even finish talking. I called back as I wanted confirmation of this to show my landlord and the same person shouted down the phone saying it’s cancelled what part of cancelled don’t you understand? And all I wanted was a confirmation message to say this. Disgusting rude customer service, sort your staff and manners out.”

Helpful Report

“Original email to book an appointment for a repair wasn't responded to so called and booked via phone. Engineer arrived on time, was polite and professional. Very efficient, washing machine fixed in good time. Pleased with the service overall.”

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“super unprofessional sent an email saying the appointment would be booked at a specific time, nothing happened we waited in and no one showed called them and they said they had not confirmed the booking and they are fully booked for the next three weeks charletans avoid”

Helpful Report

“Very professional, punctual and friendly service man. He sorted out my tumble dryer and washing machine both are mow working like new. Excellent job done.”

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“They Cancelled my appointment twice (last minute) then suggested I try another company. Took time off work to be at home so not impressed with their service”

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“Hung up on twice when asking about service advertised on website. I can understand that service are limited during covid but being hung up on is not great services. I will not be recommending the telephone customer service option number 4 to anyone in my family or buiness.”

Helpful Report

Hi Shareef, You called 3 times in less than 10 minutes and each time we replied with the same answer that we currently don't cover that service in your area. Not sure why you needed to call multiple times and ask the same question! The services are subject to availability and areas.

“Fantastic service today. I had to change my appointment time twice in the space of an hour and Appliance Centre obligingly re-routed their engineer. The problem was diagnosed speedily, fixed and the washer/dryer tested. The engineer was knowledgeable, polite, tidy and went the extra mile to make sure the fault doesn’t occur again. Highly recommended.”

Helpful Report

“I would recommend Appliancentre any day. Mr. Saman was very professional, polite and efficient. He fixed the problem with my washer dryer and explained to-dos and not-to-dos clearly. I feel confident to say that my appliances are in safe hands!”

Helpful Report

“Excellent service, very helpful explanation of the problem and very transparent approach to new parts needed and why. The work was carried out quickly and efficiently by a professional engineer.”

Helpful Report

“Very professional, punctual and friendly service man. He sorted out my tumble dryer and washing machine both are mow working like new. Excellent job done.”

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“Fast, friendly, professional and well priced! I’m so glad I found this company to repair my oven and will recommend them to anyone who asks in future. The repair person was also very covid safe, gloves and mask etc. Which right now is also a great comfort.”

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“Excellent! Very efficient and very nice engineer. Thanks!”

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“Excellent. Texted the day before and also on the appointed day. Very efficient and did a very good job. Will definitely use again. Than you.”

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“Arrived within the time. Quickly identified the problem. Had spare parts to hand. Fixed in little time now have a working washer, again. Explained the problem, showed the worn parts. Thanks!”

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“really rude on phone, obstructive and difficult.”

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“Great communication and updates from the service, and the technician was punctual, friendly, professional and got the repairs done quickly. He also was adhering to Covid-19 precautions, which was really appreciated!”

Helpful Report

“I couldn't get any service as the engineer couldn't find any parking space in my area. I don't understand how this is not factored in the price and the service. Every person who came for work before has always found a way to park in the alley. Not a very professional service.”

Helpful Report

North London Appliance Repairs is rated 4.1 based on 893 reviews