North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Andries came to change the draining pump on my Hoover washing machine. He was very polite, thorough and efficient. The job was completed within an hour. He left the job clean and tidy. I will be happy to use North London Appliances again and recommend them.”

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“Fast and efficient repair and reasonable price too. All good.”

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“Called got straight through, repair booked for following day, arrived on time, did great repair and charge was just over the minimum. Excellent service and cost”

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“Repair guy was very good and put in a lot more time and effort than I would have expected for a fixed-price service call.”

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“Easy to book. Adnan the engineer was so friendly and provided a fast, efficient and professional service. Thank you to all concerned.”

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“Helpful, efficient, polite and at a good price! Would certainly use again.”

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“Hello. I was disappointed because the engineer came in for about 3 minutes and told me it wasn't worth fixing and then charged me £40 with barely looking at the machine. I feel that because I had already explained the problem over email with an error code it would have been preferable if someone could have explained this before hand. I would not have called out the engineer in that case.”

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“At the first visit, I was told a very expensive new part was required and would have to be ordered. A few days later, the engineer asked to come back, saying he now thought there might be a different fault, after all. There was - and my total bill for the two visits was just one call-out fee. He never explained why he hadn't checked for the real fault in the first place - but I was grateful and very much appreciated his honesty. In short, I'd use North London Appliance Repairs again.”

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“Excellent customer service, quick , efficient and great value.”

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“Very efficient service and great value for money.”

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“I was very impressed with the service received by North London Appliances - they were prompt, polite, respectful and did a great job! I would definitely recommend them to my friends.”

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“I called a day before. Was able to come out for the next day as requested and see to my appliance. Great people and I will definitely be coming back in the future.”

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“Booked online and received an email stating the visit time and booking reference. When I called Customer Service to double check as there was only 30 mins left on the visit window the rep stated it wasn't booked in and he was rude. He stated it would not happen on the day it was booked for (after I had taken the day off as the email suggested it would). I was then cut off the call. The rep didn't care and was rude. I called back and he was brusque - I asked him to cancel as I found another provider who could do the job on the same day, confirmed and were far more polite. Will never be contacting them again due to their lack of customer service skills.”

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Dear S Nicholls, Thank you for taking the time to leave feedback regarding your recent repair appointment. Following on from your recent correspondence with our Customer service Team Member, we have looked into your John Lewis dishwasher repair and we can see that you arranged for an engineer to attend to the property on the 18th April via our online booking service. The repair booked at 01:48:16 AM on 2017-04-18 (bank holiday) for a 10-12 Slot on the Same day. Both on our booking page and on the email you received we clearly mentioned that all bookings are subject to confirmation by our Customer Services Team (usually within 1 business hour by phone, text message and/or email). Bookings made after 6pm Monday to Friday or after 3pm on Saturday or Sunday/Bank Holidays will be confirmed on the next working day. Nowhere in the email we suggested that we are sending an engineer today morning and as requested, we have cancelled the repair. Thank you for taking the time to leave a review and we are sorry for any inconvenience caused to you. Kind Regards

“ENGINEER WAS REALLY KNOWLEDGEABLE AND THOROUGH AND CARRIED OUT A WIDE RANGE OF CHECKS ON MY DRIER”

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“Andries fixed my dishwasher in 5 minutes. Amazing. My husband nearly bought a new one. I will definitely be using these guys again!!!”

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“Interesting experience. My fridge freezer had stopped working; the fridge was too warm and having accidentally switched it off, I couldn't switch it on again. Very quick same day service but I'm afraid I found the advice given (I wasn't able to be there) quite bizarre. Apparently the engineer stayed about five minutes. Told my lodger that we should turn off the freezer, without giving advice as to how to store the food inside while this went on, and that this would lower the temperature in the fridge - apparently the freezer was not defrosted. It is a frost-free freezer. He also thought it was fine to continue to hold the on/off switch in place with sellotape! I have rung in an attempt to have a conversation with him but no one has called me back. I am unsure if he knew what was wrong and what I paid him for. Perhaps someone could contact me and explain. As it stands I have exactly the same problem I had before he arrived.”

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“A very helpful and courteous chap called Andreas came round the next day and fixed our Mercury Oven which wasn't heating up. He also managed to get the Wok burner firing again which hadn't been igniting for years. I will be recommending North London Appliances to my friends and would definitely use them again.”

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“Easy to book the appointment online within 48 hours. Andreias, the engineer, arrived on schedule and managed to fix quickly my faulty Bosch washing machine. He was also kind and polite. He also returned to my apartment on the same day after my call asking for help. I would definitely recommend this company.”