North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happi was great. Efficient and clean and tidy work. Many Thanks.”

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“Terrible experience, the technician was rude, aggressive and while I was trying to sort the bill out with the landlord's property manager, he lost his patience, raised his voice and coerced me to pay him 96£ straight away, because he was in a hurry (he had parked in a loading/unloading spot).”

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“I called to ask about a repair on my lacanche , I’ve had no joy from lacanche I was asking how much the call out charge would be. I was told VERY RUDELY , we don’t cover your area. Then he slammed the phone down , while I was still talking to him , I called back to ask again. Just out of curiosity how much call outs are. He cut me off ( again). Disgusting phone manner !!!!! DISGUSTING !!!!”

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It looks like you dont understand that we DONT COVER YOUR AREA! you had to call 4 times! have we been rude to you the first 2 times? im happy to share the phone records. Coverage area are even mentioned on the name of the business! not sure how more clear we need to be. From:07736 ***328 18/05/2023 13:33 0:01:46 From:07736 ***328 18/05/2023 13:35 0:01:03 From:07736 ***328 18/05/2023 13:36 0:00:01 From:07736 ***328 18/05/2023 13:36 0:00:32

“Kind, careful, quick and efficient.”

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“Habib was very professional and did a great job finding out what was wrong with the washing machine, putting in a new part and doing a full service. Very happy with the service.”

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“It was very good and amazing”

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“Excellent and thank you for your good service”

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“Total scam”

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“Excellent fast service. Prompt and helpful”

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“Excellent fast service. Prompt and helpful”

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“Very poor customer service, very rude staff, engineers don't attend as booked. I have booked several engineer visits over the past few months for the different properties I manage and have had issues with every single booking. When you speak to customer service over the phone, instead of apologising they hang up on you!”

Helpful Report

Hi Dorina, Not sure how you expect us to act when the engineer attended on time and we provided you with the tracking, photos and call logs! Your tenants could have simply reschedule the appointment they missed, instead of lying and writing negative review! North London Appliances

“quick response following report of my problem with a fair price to fix. highly recommended and appreciated.”

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Thank you so much for your 5 star rating of North London Appliance Repairs. I am so appreciative of your quick response and fair price to fix my problem. Your recommendation is hugely helpful and much appreciated. Thank you.

“The engineer was professional and he arrived at the certain time. I recommend the company and appreciated”

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Thank you so much for your 5 star rating, Maya! We are delighted to hear that you had a positive experience with our engineer, and that you recommend North London Appliance Repairs. We truly appreciate your kind words. Thank you again!

“They were available very quickly to come and fix my washing machine. What is great is that they offer 2h slots, unlike other companies where you have no idea what time they will arrive and you have to wait at home all day. The engineer arrived promptly at the agreed time and was very polite, clean and quick, and importantly fixed the machine without any complications.”

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Thank you so much for your 5 star rating of North London Appliance Repairs! We are so pleased to hear that we were able to offer convenient two-hour time slots and that the engineer arrived promptly at the agreed time and provided a polite and quick repair. We also appreciate your loyalty and thank you for being a returning customer.

“Didn’t show up but when I called up, the person on the phone was so rude! Can’t believe this person works in customer service. He claimed the text message I received and still have said a different time. Then hung up on me. Never heard of gas lighting a customer before!”

Helpful Report

Hi Ms Oriana Houston, The booking was between 12-2 which you can double check with your estate agent! The engineer notified you by text at 12:38 and tried to contact you at 12:46. No one opened the door for him and he submitted the job as failed. You called us later on complaining that no one showed up although we had tracking and text and call logs that shows he's been there and tried to call you.

“The engineer did not come on the Saturday with no call explaining. They texted coming Mon on Mon when not ok. The visit included a replacement part but it did not fix problem. Could not explain what doing. Then 2 charges made describing wrong type of oven when job already paid for.”

Helpful Report

Hi Maggie, To clarify, the 2 payments were: 1 for the labour which you paid upfront as you couldn't be at the property on the time of the engineer visit and the second payment was for the part the engineer installed. The element on your oven was faulty which he replaced and tested before charging you for the part. Ive attached a photo of the faulty part and also emailed you the full report. North London Appliances

“The engineer is very helpful and knowledgeable about the problem and he explained very well.”

Helpful Report

Thank you so much for your 5 star rating of North London Appliance Repairs! It is great to hear that you were pleased with the engineer's help and that he was knowledgeable and able to explain the problem very well. We really appreciate your feedback!

“I needed to fix my appliance swiftly and they did it as soon as possible in a correct and affordable way”

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We appreciate you taking the time to show us some love with your glowing review - it's what drives us for success! Thank you from everyone here at North London Appliance Repairs.

“It it's the great appliance repairs”

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We couldn't be more thrilled that you've taken the time to recognise our hard work with a 5-star rating - it truly means the world! Thanks for helping us bring superior appliance repair services to North London and beyond.

“Fantastic company”

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North London Appliance Repairs is rated 4.1 based on 878 reviews