North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer who came to repair my oven was very helpful and efficient. He explained my options very clearly. I am now buying a new oven”

Helpful Report

“Knowledgable and helpful service engineer. Good efficient advice. Replacement of existing dishwasher dealt with competently and timely.”

Helpful Report

“The engineer told in my house that the motor is not working and the machine is almost 10 years old. However, in the report it is reported that motor off machine for over weight use. Is there any technical indicator for such reporting (over weight use).”

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“Very prompt and helpful engineer. Gave very good advice. So appreciated.”

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“I was due to have a New Washing machine delivered on the 19th of May . They bought the Wrong one and said I will have to wait until 30 th May.Leaving me with a Partially working Machine .I feel I was Rushed into buying a Machine Through a Recent Bereavement I was not thinking Straight. Elisa Paule N160QF”

Helpful Report

“easy to book online came late but still he came and did the assessment, told me how much to fix and how much to get a new one, set fee very useful and he didn’t wake the baby!”

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“The engineer who came to repair my oven was very helpful and efficient. He explained my options very clearly. I am now buying a new oven”

Helpful Report

“The engineer who came to repair my oven was very helpful and efficient. I have ordered a new oven.”

Helpful Report

“Service call. Arrived on time. No fuss. Polite. Job done.”

Helpful Report

“Straightforward diagnosis of broken compressor. A new replacement fridge was suggested. It will be replaced in 2 days, including disposal of the old one.”

Helpful Report

“Dear Appliancentre Repair Centre North Finchley, Unfortunately your repair service was competely unsatisfactory for the following reasons: 1) Your engineer rang me at 09:30 on the day of the appointment itself (which was supposed to be from noon to 2pm on Friday 12/05) saying that since he was already in the area he could visit the flat where the repair was needed in the next 20 minutes. For this reason I was not able to reach the flat on time to check his work, only my tenant was there. 2) A link was immediately sent to me before the visit, which I found strange as I usually pay at work completed. 3) Your engineer was unable to repair either the dishwasher or the washing machine. After a 20 minutes assessment he called me saying that both of them needed replacing and he gave me a few options of dishwashers and washing machines sold by your own sale centre. A link was sent to me for immediate payment for these 2 appliances. I found this was a hard sale technique in a moment in which I was worried and panicking about these 2 rather expensive replacements. I checked online and I found cheaper prices for the same appliances so I told the engineer I would buy them somewhere else. 4) A cousin of mine who has some knowledge of appliances offered to have a look and has since repaired the Zanussi washer/drier by replacing the worn out drain pump for £80 and it is now working well. I now have to replace the dishwasher only. I feel that paying £180 for checking 2 appliances in that quick way and making no effort to repair them was not at all a good deal for me. I now would like a redress from you and who should I contact for that. Many thanks.”

Helpful Report

Dear Maria Marchitelli,, Thank you for taking the time to share your experience with North London Appliance Repairs. We are sincerely sorry for the inconvenience and displeasure we caused you. We understand how precious your time is and our subpar performance does not meet our usually high service standard. The booking on 12/05 was for 2 appliances (integrated dishwasher / freestanding washer dryer), The booking was between 12-2 and engineer called you in the morning to see if he can come earlier as his previous job finished earlier than expected. If you weren't available, you could have simply said that you cannot make it earlier and he would have visited you at 12! We need the payment when the engineer is at the property, and first of all you didn't said that you are a landlord and its a tenanted property and second of all we don't offer free callout. The £180 you paid was for diagnostic/labour of 2 appliances and the price is marked price and same with all repair companies. regards, North London Appliances

“Happi was great. Efficient and clean and tidy work. Many Thanks.”

Helpful Report

“Terrible experience, the technician was rude, aggressive and while I was trying to sort the bill out with the landlord's property manager, he lost his patience, raised his voice and coerced me to pay him 96£ straight away, because he was in a hurry (he had parked in a loading/unloading spot).”

Helpful Report

“I called to ask about a repair on my lacanche , I’ve had no joy from lacanche I was asking how much the call out charge would be. I was told VERY RUDELY , we don’t cover your area. Then he slammed the phone down , while I was still talking to him , I called back to ask again. Just out of curiosity how much call outs are. He cut me off ( again). Disgusting phone manner !!!!! DISGUSTING !!!!”

Helpful Report

It looks like you dont understand that we DONT COVER YOUR AREA! you had to call 4 times! have we been rude to you the first 2 times? im happy to share the phone records. Coverage area are even mentioned on the name of the business! not sure how more clear we need to be. From:07736 ***328 18/05/2023 13:33 0:01:46 From:07736 ***328 18/05/2023 13:35 0:01:03 From:07736 ***328 18/05/2023 13:36 0:00:01 From:07736 ***328 18/05/2023 13:36 0:00:32

“Kind, careful, quick and efficient.”

Helpful Report

“Habib was very professional and did a great job finding out what was wrong with the washing machine, putting in a new part and doing a full service. Very happy with the service.”