North London Appliance Repairs have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
The website was easy to navigate, and I found exactly what I was looking for at a great price.
”
- Chris
“
Really happy with the service provided. I booked online yesterday evening and Bab arrived 10am this morning. Great service - very reasonable price. Highly recommended.
”
- Anonymous
“
Good service. Next day availability. Reasonable price. Recommended!
”
- Ed
“
The delivery was quick and on time, with excellent communication throughout.
”
- Chris
“
Delivery:
Delivery was prompt and well-organized, with clear communication every step of the way.
”
- Grace
“
The delivery service was efficient and well-organised.
”
- Julia
“
Then my calls were ignored and I was only able to request a refund by going through Euronics to get my call answered.
”
- C W
“
I called customer service to complain and for a refund.
”
- Adil
“
This service, for a gas oven, was booked with full details - only for us to be told by the engineers who came that you did not do gas ovens. It would have been obvious to your call handler, because of the model number, that our appliance was gas. Then, to add insult to injury you charged £48 for the call out as a result of YOUR OWN MISTAKE. I expect an immediate refund.
”
- Rob W
“
Very efficient booking and initial diagnosis of the problem with my range oven. The part was ordered and fitted within a week. Great service, thank you.
”
- Ms J
“
I had a few questions about the model, and the customer service team was extremely helpful, knowledgeable, and friendly.
”
- Chris
“
Excellent Service from Appliancentre – Highly Recommended!
I purchased a Bosch hob from Appliancentre, and the entire experience was outstanding.
”
- Grace