North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had a follow up by Bab (N20) for a dishwasher door repair. It had been tricky and when finished he and I checked that the machine electrics were working fine but didn't check water. I later in the day realised there was problem with water supply. Phoned the central office and they immediately passed message to Bab who was with me in under 30mins, sorted the problem quickly (kink in water in-pipe), checked it was working properly and job done. Bab was polite, speedy and go the job done. Many thanks”

Helpful Report

Dear Liz, Thank you so much for giving us a 5-star rating for your experience with North London Appliance Repairs! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our team. Many thanks and best regards, North London Appliance Repairs

“Man arrived early He was quite short and abrupt - very concerned about payment as I stated my landlord was going to pay after. Quite short and abrupt on the phone to them also. Job completed suitably but customer service wasn’t great.”

Helpful Report

Hi Miss Chloe Hendy, The booking was made online by you and in the section where you can specify that its a rental property and the landlords makes the payment you selected NO! "Landlord/Agency: No" As its stated on our booking form, we ask that you make full payment to the engineer at the time of the appointment using cash, debit or credit card. Customer Service Team North London Appliance Repairs

“Job done and the guy who came coped well with a few challenges along the way! Pretty good VFM. My reason for 4 not 5 stars was lack of contact after first visit to let me know if replacement piece available and likely time frame - I chased up twice. 2nd chase led to more or less instant engineer visit which was fine.”

Helpful Report

Dear Liz,Thank you for taking the time to rate North London Appliance Repairs with four stars! We appreciate your feedback and are glad to hear that our engineer coped well with the challenges encountered during the job. It's great to know that you found our services to be pretty good value for money as well. We apologize for the lack of communication regarding the availability of the replacement piece and the expected time frame. We understand that this caused some inconvenience, and we appreciate your patience in following up with us twice. We are glad that the second follow-up resulted in an almost instant engineer visit, which met your expectations. Please feel free to reach out to us if you have any further questions or concerns. We are grateful for your support and look forward to serving you again in the future. Thank you once again for choosing North London Appliance Repairs. Best regards, [Your Name]

Helpful Report

“Very good service received. The engineer replaced the parts. I am grateful he has patience to get the job done. Will use your service again if needed in near future.”

Helpful Report

Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We greatly appreciate your feedback and are delighted to hear that you had a very good experience with our service. Our engineer's dedication and patience in replacing the parts are qualities we take pride in. We're thrilled that you were satisfied with the job done and grateful for your kind words. We look forward to being of assistance to you again in the near future if needed. Thank you for choosing North London Appliance Repairs!

“Pretty nice engineer came to visit. really rude customer service personell on the phone! When I asked him to consider his tone of voice and attitude he hung up on me. What is that all about??”

Helpful Report

“Alec was knowledgeable and efficient and courteous.”

Helpful Report

Dear Charles, Thank you so much for giving North London Appliance Repairs a five-star rating! We truly appreciate your kind words and support. We're delighted to hear that Alec provided you with exceptional service. His knowledge, efficiency, and courteousness are qualities we strive for in our technicians. Once again, thank you for choosing our services, and we look forward to assisting you again in the future. Best regards, North London Appliance Repairs

“Excellent, really pleased. Technician competent and kindly. Booking experience was good, human being picks up the phone. Will be my go-to in future.”

Helpful Report

Thank you so much for your incredible 5 star rating of North London Appliance Repairs! We are truly grateful for your kind words and for choosing us as your go-to repair service. We strive to provide excellent service, and we're thrilled to hear that you were pleased with our competent and kind technician. We also appreciate your feedback on our booking experience and we're glad that you found it easy to reach a human being when you called. Thank you for your trust in us, and we look forward to serving you in the future!

“I have never dealt with such a rude company, avoid at all costs”

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“I will not be using North London Appliance Repairs as so many bad reviews and I hate rude men in my house and I think the £99 for just turning up is totally wrong.”

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“Very superficial,”

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“The technician who arrived seemed reasonable in his appraisal of the situation. The company’s website needs an overhaul, as it terminates half way through booking a technician, I almost went somewhere else. I phoned instead.”

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“I have had a terrible experience with this service - I waited in all afternoon after booking a repair - I tried calling three times and the response was rude and unhelpful - I did not receive the texts that they claimed they had sent and then they cancelled my appointment and hung up”

Helpful Report

“Came v fast within 2 hours and delivered the bad news I needed new appliance. No prob with that as it was quite old. But had to pay £100 for the privilege of being told. I think a reduced fee when nothing done would be better say £60/70 for call out. Tried to order new appliance thru them but they couldn’t deliver fast. So good response, nice operative. Might be useful to know.”

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“Had to pay £80 despite the engineer being unabe to fix it. He arrived earlier than requested - we asked him to come after 2pm”

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“Technician was punctual and polite.”

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“nowhere in your marketing blurb does it say, "London only"............Until you finally get through to sales staff, who simply cut off the call. Thanks for that. So sorry I got in your way. When we DO MOVE to London in 2 weeks, I wont bother to disturb you.”

Helpful Report

the name of the business is North London Appliance Repairs and we added all the areas and postcodes that we cover! Sorry we cant make it any more clear than this! https://www.northlondonappliancerepairs.co.uk/covered-area.html

“There was a no show on the day of the first booking . No one called to advise there was a problem with the appointment slot and so we wasted an afternoon waiting for the engineer. The slot was rebooked for the following week. I have reservations about the engineer. He did not take the dishwasher out and properly examine it but said that there was water in the base and it was so damaged it was irreparable. Having quickly given this assessment he offered to provide a quote to have a replacement dishwasher installed the next day. I was unconvinced about the diagnosis and booked the manufacturer's recommended engineer who diagnosed a damaged seal and no need to replace. I think the conclusions are pretty obvious here. The company puts the phone down as soon as I call and say I want to raise an issue. And no response to my emails. My dishwasher is now working perfectly and not in the recycling centre. I am just out of pocket for Appliance Centre's wasted call out charge. They operate under a number of names "North London Appliance Repairs" "Appliance Centre" "Euronics" - all using the same phone number. It's not obvious they are mainly in the business of selling appliances not repairing them!”

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“Excellent same day service. My dryer was broken and old. NLAR brought a new dryer and took away the old faulty one all within a few hours. Thank you!”

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North London Appliance Repairs is rated 4.1 based on 878 reviews