North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a message with a ref no. that I shall receive a confirmation when the booking for repair is arranged. I called the call centre few hours before the engineer due to arrive at the time I requested on line as I haven’t heard from them. Only to be told that they couldn’t make the booking and asked me to find another company. Why was I not notified earlier! No happy with the booking system!”

Helpful Report

“They took our money. I called to ask when the thermostat would be sourced. He told me they can’t find one and to wait three days. I said “I don’t have three days as I don’t have an oven”. He said : that “then find another company” and hung up. Really upsetting.”

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“Unhelpful and rude. After the boy I spoke to failed to get back to me as promised, or to reply to my email, I rang the Appliancenter again next day. The same boy put the phone down on me while I was explaining that I was looking for a combined oven/micro, and not a micro. (That is what he suddenly thought I wanted, despite our previous conversation and my email.) I rang back several times but they didn't answer the 'phone. I rang a different number and spoke with someone else who agreed to look into whether the oven I was considering was the correct size for the space available. He did get back to me but said it was not. I did not trust him and rang several other companies who said that it was. I later bought the same appliance elsewhere and it is now correctly installed. I wonder why their appliance was so much cheaper than other companies'? I wonder about the quality of their appliances. I would not waste my time on them again.”

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“Engineer showed up within the time slot and gave me a call beforehand to let me know when to expect him. He quickly figured out what was wrong and had the spare part in the van so was up and running within the hour. The spare part was a bit expensive (vs if I’d sourced it myself) which is only reason for 4 stars but that’s the cost of convenience”

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“Re Fridge/Freezer - same day delivery Excellent customer service and delivery. Pleased with the design, works perfectly. Delivered and put in place, old fridge/freezer and packaging taken away. Great purchase.”

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“Quick efficient and flexible service. Sorted a replacement dishwasher within a couple of hours after mine couldn’t be repaired. Staff were really nice, professional and friendly.”

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“I always look at negative reviews first and I was a little apprehensive but l am glad to say that all has worked out ok. Engineer diagnosed the fault and a new machine g Has been delivered and installed satisfactorily. Would have given five star if service engineer call out and delivery of new machine were confirmed. Had to phone to check if both were happening. Very polite and courteous people. Thank you.”

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“Responsible pricing,Very friendly and professional especially the engineer that came out to do our job called Adnan I can’t thank you enough for fixing my fridge ever so great full I would definitely recommend these guys ,They came out the next day found the fault in a short amount of time Ordered the part for the next day job done And I'm very happy with it Definitely use them again if needed. Thanks again”

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“First class service.”

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“Supremely helpful - thanks!”

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“Dont believe their website when it claims ‘free quotations’ they charged an £96 (£80+vat) call out fee when a £400 part-only quotation was declined!!!”

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“Utterly hopeless. Booked an engineer to come and look at the dishwasher in a flat we let, but they canceled the first appointment because the engineer had an 'incident'. Re-booked for 2 days later, but the engineer simply didn't turn up, and didn't phone our tenants or myself to let us know they were not coming. So my tenants had arranged to leave work early and were inconvenienced for nothing. I bit my tongue and didn't complain and tried to reschedule the appointment for a third time. But they now have no times that are convenient to our tenants. So over a week since I booked the initial appointment, we have still have no working dishwasher thanks to North London Appliance Repairs wasting our time. Don't bother with this company, they are useless.”

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“Diagnosed and fixed within 10 mins. And cheaper than going to Neff.”

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“I have used this company before and found them very professional. From booking the appointment to receiving confirmations emails all along the way. The engineer was very informative on his repair and did not cut any corners. A reasonable price and will certainly use again and again.”

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“Best service ever highly recommended thanks Hero”

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“Arrived on time, very quick and efficient”

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“Brilliant service. Booked at 7pm and came next day at 10am. Excellent engineer. Knowledgeable and got on with the job with no fuss.”

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“Excellent service, great attitude. Would definitely use North London again!”

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“Booked online. Received confirmation. NEVER TURNED UP!!! total waste of time!!”

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“Adnan has done a fantastic job. He came on time and repaired our oven quickly, with good quality spare parts. Highly recommended, he is a nice guy!”

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North London Appliance Repairs is rated 4.1 based on 878 reviews