North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer (Adnan) was prompt in arriving at my house. Very polite gentleman who managed to rectify the fault and fix my machine straightway. Happy customer!”

Helpful Report

“I made a booking for an oven repair via their website which I found very user friendly. The oven repair technician contacted be prior to his arrive. The technician was very friendly and replaced the failed heating element very promptly. I was happy with how clear the charges were when the booking was made. The price charged for the spare part was also very reasonable, in fact cheaper than what I found online. Overall a very good experience and highly recommended.”

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“I arranged an appointment to fix my cooker hood, the man came round and said it was not repairable. He said he would have someone from the office call me in half an hour to discuss options for a new hood. Nobody called so I rung them about 3 times throughout the following weeks and each time I was told they would call back in 5 minutes but never did. So I paid the call out fee for absolutely nothing & they didn't even have the decency to give me a call as promised.”

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“No feedback or answer to my follow up questio”

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“The office didn't handle my case well, they said they couldn't find a part, which I ended up sourcing myself (I was able to find the part from various different sellers oddly, why couldn't they?). It felt as though I had to chase them for everything, rather than the other way around. As far as their actual technicians go, the first one couldn't resolve the issue, the 2nd one (Ionut Andries) even though he struggled to find the fault at first, he spent a full 3 hours in my house and fixed my oven fully in the end. So a definite thumbs up for Ionut and his perseverance. Overall experience from the company so so.... At least my oven works again...”

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“excellent response time despite booking on a bank holiday Sunday they came the next day with no increased call out charge, repaired the machine with no mess, not too expensive and very polite and gave good advice on avoiding a repeat problem ( limescale). will definitely use them again”

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“Disgusting customer service. Booked a job for a Thursday morning, and they didn't get back to me (despite saying they would do so within an hour). On Thursday pm, I called them. They said a manager would call me. Never called back. On Friday they said I could have a slot on Saturday if I called by midday. Called at 11am, refused a Saturday slot. Rude customer service who effectively hung up on me each time. Thoroughly unreliable and rude to go with it. Steer well clear of this lot!”

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“I chose this company randomly from a web search and booked a slot online - I was amazed at the ease and efficiency of the process - an appointment the next day, efficient communication, a wonderful engineer who was very friendly and competent - the work was done quickly, the engineer showed me the part he was replacing and talked me through everything. The price was reasonable. I am absolutely delighted! Result!”

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“When other companies were not able to send someone for more than a week, on the Friday before the Bank Holiday, John at Appliancentre told me they could have an engineer with us in a few hours and gave me a slot between 1 and 3 pm. Just before 3pm, Andreas arrived and my wife was very impressed by him putting on shoe covers before proceeding beyond our lobby into the kitchen. He quickly resolved the problem with the filter on our washing machine and gave advice on how to keep it lime scale free. His manner was very professional and we would use this company again. It was a great relief to not have to be without the washer for more than a week.”

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“Worst customer service call center, refuse to help any order repair at all.”

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“Called up re a Lacanche oven despite having a huge page all about it on the website was told in very abrupt terms that no we don't fix them and no we have no engineers available. Suggest updating the website”

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“Great service and the guy fixed our oven so quickly. He had the part we needed to replace in his car and that goes to show how organised he was. The only hiccup was my appointment was not confirmed within an hour. I had to ask after I waited for 8 hours, but as soon as I did it was confirmed.”

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“Fantastic services! Andries turned up on time today and quickly explained the dishwasher problem and provided a solution. On the way out he spotted my faulty fridge door and quietly and quickly went about repairing it (it's bugged me for months!). I'm won over! New dishwasher booked. Fabulous (and rare) customer service. Much appreciated. Very happy.”

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“Very easy to book and the repair was fast and good. I’ll be happy to recommend them!”

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“I was extremely pleased with my new hob from West London Appliance. The man delivering it was professional, helpful and very tidy and clean. It was cheaper and was delivered much more quickly than any of the High Street chains. I would have no hesitation in recommending them and will use them again in the future for an other appliances. Deirdre Linder”

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“Very happy with my first contact with North London Appliance Repairs. Very professional experience and a very happy customer. Andreas provided great customer service calling when stuck in traffic and was going to be slightly late. Then turned up repaired the oven efficiently and effectively. A friendly gent and awesome service! Hope not to be using them again in the near future - but will certainly be my first point of call for the next emergency.”

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“Our oven stopped working around Christmas and we were desperate for someone to fix it. We called Appliance centre and they sent someone over the next day. The engineer called Ionut Andreas (I hope I spelled his name correctly) was fantastic. He immediately knew what was wrong with the oven and fixed it. Recently, our freezer broke down. We had periods of over-icing and then thawing. We called Appliance centre again, and luckily it was the same engineer -Ionut who came. Within minutes he diagnosed the problem and fixed the freezer. His work was clean and tidy- no mess, and he was very professional and polite. We would highly recommend Appliance Centre, especially Ionut who saved us twice from great expense. Their service is quick and good and their call out charges are very reasonable. Thank you Ionut for all your help.”

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“Not great. The engineer did not appear to have any knowledge or enthusiasm to fix our fridge. He asked us where the leak was coming from, that is why we called him out! He did not know why the door seal was sticking. He moved the match sticks I stuck on the door seal as a temporary measure to release the vacuum, to a new position and held onto the fridge,(so it would not move) while he invited my wife to try the door. She pointed out he had not fixed it but moved a matchstick! Even though he did not know why the door was sticking, He unblocked the drain hole that I said I thought was the problem, which meant the door opened better as no vacuum being created. I would not recommend!”

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“Wow! We gave the engineer (sorry, I cannot remember his name) a 30' parking token and he was finished well within the time. He had predicted the fault from our description and turned up with the right spare part. He was thorough, friendly, safety conscious and polite. A really professional service! Also, a LOT cheaper than the branded engineers.”

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“Super speedy repair”

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North London Appliance Repairs is rated 4.1 based on 893 reviews