North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great installation of new and removal of old washing machine. Would recommend.”

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“Prompt and efficient.”

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“Friendly and helpful. Quickly identified problem and explained difference between repair and replacement without pushing us either way.”

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“Didn’t really look at the fridge, just said it sounded funny and probably needed x, y and z doing and prob best to buy a new fridge. Charged £90 for privilege too…”

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“The technician was very kind and professional. Explained what he would be doing, solved the problem and recommended some actions to avoid recurrence. Thanks.”

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“Brilliant customer service, The engineer was quick, professional and very friendly.”

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“Ali very helpful engineer”

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“Ali provided an excellent service - prompt, professional and friendly. He kindly took the time to explain the issue and how to resolve it. Would highly recommend. Booking process was also quick and straight forward.”

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“Easy to find, quick to confirm my booking and able to help. Ali arrived on time, took care to speak to me and validate y requirements before entering the house, and was transparent about what he was going to do. Job done in less than an hour, with the one fixed. Great service.”

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“Kamran sorted out problem with oven straight away. Thanks for a friendly. Knowledgeable service at a decent price.”

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“horrible customer service, they hang up the phone just because what I was asking for they don't offer without any other explanation no even a goo bye. And the website says that they do everything they don't!”

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HI, As explained to you TWICE we dont offer advice on how to setup stacking kit over the phone! and recommended you to call the manufacturers where you bought the kit from. No where on our website we claimed that we offer this service! regards, North London Appliances

“Booked an oven repair over the phone. Engineer called round as arranged and said “I have come to repair your washing machine” I told him it is not a washing machine, it is an oven and probably the fan heating element as I had already checked everything else myself. He opened the oven, switched it on and peered inside. Then told me he would need to order the part and his call out fee was £48. I refused to pay as he didn’t even test the heating element. If i said he was on site for 5 minutes that would be generous. I would definitely not recommend this company as my impression is that they are totally unprofessional and out to rip people off. The call centre that took my booking did not even ask for the make or model number of the oven, so how on earth could they repair an appliance when they do not even know who the manufacturer is?”

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Hi Dave, We sent the engineer to repair your oven. He checked your oven, found the fault and explained to you the part needed and that we need to order the part. We dont have a free callout and your complain is that you dont want to pay the callout fee!? Also for your info, all calls are recorded and you gave us the make and model of the oven. regards, North London Appliances

“Called to arrange a repair man to repair my dishwasher. Man turned up, I told him the Error code was F14, the repair man without even opening the dishwasher says ' Oh you need a new pump'. I challenge him and ask him if he wanted to just hear the noise etc. His answer was both arrogant and patronising - ' I have been mending dishwashers for over 25 years!' He left asking me for £48 which I obviously had to pay. I then had to call Appliance Centre North London 2 times to chase the part, each time I received a curt and rude response saying that they could not locate the price yet. Thank goodness since I then called out a very reputable repair company ( whom I should have contacted in the first place) who actually opened the dishwasher and proceeded to remove an olive stone which had become lodged in the pump. And the machine was working again. I called Appliance North LondonCustomer Services to complain and of course no 'manager' has come back to me. A terrible experience - unprofessional and tantamount to negligent behaviour by the repair man. The least the company could do is refund the £48.”

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“The worst service you can get. Very rude customer service that says offensive words, avoid answering your calls and emails to follow up on a simple report, no management to speak to or look after your concern. Take your money for job not done!”

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“Called to ask if they could repair my oven. He said £80+vat and parts. I asked did they know if they could repair the fault and he said charge is £60+vat to check even if they can’t. Then put down phone on me.”

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“Super pleased. Repair man came next day, despite waiting times for other companies being 8-10 days. Man was friendly and competent and knew immediately what the problem was. Stayed calm when we had to take down the dryer from top of washing machine. He got and installed broken part straight away. So very happy indeed.”

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“Very thoughtful and thorough engineer, made sure the repair was effected and tested.”

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“Excellent service & advice”

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“Appalling service. Staff is rude, they do not turn up, and they hung up on you! Avoid this company if you can. I have never met such unprofessional people ever.”

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North London Appliance Repairs is rated 4.1 based on 893 reviews