North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bab was very helpful in assessing the problem with our washing machine.”

Helpful Report

Hi, Thank you so much for taking the time to leave a fantastic 5-star rating for North London Appliance Repairs! We greatly appreciate your kind words and support. It brings us immense joy to hear that our team member, Bab, was very helpful in assessing the problem with your washing machine. We strive to provide top-notch service and ensure that our customers' appliances are up and running smoothly. Should you have any further questions or require any additional assistance, please do not hesitate to reach out. We're here to help! Thank you again for choosing North London Appliance Repairs. We value your trust and look forward to serving you in the future. Best regards, North London Appliance Repairs

“Bab was very helpful in assessing the problem with our washing machine.”

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“Bob was very communicative, arrived when he said he would, and fixed my problem quickly! I will use applicancentre again if I need my washing machine repaired.”

Helpful Report

Dear Nick, Thank you so much for the fantastic 5-star rating you gave us at North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services. We are especially grateful for your kind words about Bob. He is indeed a highly communicative and punctual technician, always ensuring that our customers' needs are met promptly. It is wonderful to know that he fixed your problem efficiently, leaving you satisfied with the repair of your washing machine. We look forward to the opportunity of serving you again in the future. Do not hesitate to reach out to us at North London Appliance Repairs if you ever need any further assistance. Best regards, North London Appliance Repairs

“Ali was excellent and effected a repair to our washing machinewithin minutes”

Helpful Report

Hi, Thank you so much for your outstanding 5-star rating of North London Appliance Repairs! We truly appreciate your kind words and glowing review. We're thrilled to hear that Ali, our exceptional technician, was able to provide you with a prompt and efficient repair for your washing machine. Our team is dedicated to delivering top-notch service, and it's always a pleasure to know that our efforts have made a positive impact on our customers. Once again, thank you for choosing North London Appliance Repairs. We value your support and look forward to serving you in the future. Best regards, North London Appliance Repairs

“They were early, polite and very helpful”

Helpful Report

Hi, Thank you so much for taking the time to give us a 5-star rating for North London Appliance Repairs! We truly appreciate your kind words and positive feedback. We are delighted to hear that our team was able to exceed your expectations during your appliance repair service. Being early, polite, and helpful are key values we strive to maintain in our interactions with our valued customers like yourself. Thank you once again for choosing North London Appliance Repairs. We are always here to assist you with any future appliance repair needs you may have. Best regards, North London Appliance Repairs

“Prompt service, repairs not recommended as machine now 5 years old ! Need to purchase new dishwasher, Will use your company if this can be arranged asap. Thank you.”

Helpful Report

Hi, Thank you so much for taking the time to leave us a wonderful 5-star rating! We truly appreciate your kind words and support for North London Appliance Repairs. We're glad to hear that you found our service prompt and efficient. We understand your concerns about the age of your dishwasher, and we appreciate your trust in our company to arrange a new dishwasher for you as soon as possible. Rest assured that we'll do our utmost to assist you in finding the perfect replacement. Once again, thank you for choosing North London Appliance Repairs, and we look forward to serving you again soon! Best regards, North London Appliance Repairs

“Prompt service, repairs not recommended as machine now 5 years old ! Need to purchase new dishwasher, Will use your company if this can be arranged asap. Thank you.”

Helpful Report

Hi, Thank you so much for your fantastic 5-star rating! We truly appreciate your support and trust in our services at North London Appliance Repairs. We are delighted to hear that you found our service prompt and efficient. We understand that repairs may not be the best option for a 5-year-old dishwasher, and we completely empathize with your decision to purchase a new one. We would be more than happy to assist you in finding a suitable replacement that meets your requirements. Our team will work diligently to make sure the process is arranged as soon as possible, ensuring you have a smooth experience with us. Once again, we sincerely appreciate your kind words and your consideration in choosing our company. Please do not hesitate to reach out if you have any further questions or require any assistance. Thank you, and we look forward to serving you again soon! Best regards, North London Appliance Repairs

“I did not have a good experience with North London Appliance Repairs. The engineer was physically unable to move the washing machine out from under the sink. I had to do it for him. Throughout the job he kept complaining about how Hotpoint washing machines were terrible. When he installed the new pump, he forgot to connect the pump to the power and started trying to test it while it was still disconnected. I tried to help him: whenever I ventured an opinion he told me I was wrong, but in each case he ended up having to follow my advice later. For example, I told him it would be easier to move the washing machine if we detached the cupboard door (which is attached to the washing machine). He told me there was no need to do this, and told me I was silly to keep suggesting it ... then later, when it became obvious that taking off the door would be helpful, he took it off himself. Unfortunately, he ignored me when I told him which hinges to unscrew. As a result, the door is now permanently damaged and is no longer aligned with the adjacent cupboard door. He also completely mangled one of the feet on which the machine stands when he put the machine back into its original position. This makes it almost impossible to pull the machine back out again. All in all, I found this engineer to be rude and inept.”

Helpful Report

“One of the team on the phone was very aggressive and hang up yet even when I was talking. We are letting agent and if the service is good, we wanted to ask again but we had a bad experience at the first job.”

Helpful Report

Ms Minako Nonaka, Your booking was between 10-12 today, We confirmed it by phone and sent you a tracking to your email and as sms. The engineer was at the property at 10:46 and no one open the door or answer the phone! You called us at 12 saying no one visited and when we told you about the earlier visit you asked us if we can send the engineer back! We explained that the engineer went to the next job and once he finish there he will call you and return and since that we received 5 calls every 5-10 min asking for an update! Select item 020 8371 **** 05/09/2024 12:40 020 8371 **** 05/09/2024 12:21 020 8371 **** 05/09/2024 12:17 020 8371 **** 05/09/2024 12:16 020 8371 **** 05/09/2024 11:56 When you book an appointment and confirm the time make sure someone is there to open the door instead of complaining or writing negative review.

“missing delivery timeslot for my fridge/freezer already 3 times.... Customer service think that they can resolve the problem hanging the phone on me, formal complaint has been created and ready to take to trading standards, avoid dealing with them at all costs!!!!”

Helpful Report

“Problem: Miele washing machine error code F10: It started all well the engineer (Ali) arrived on time and diagnosed that the machine needs a new control module & inlet valve. I paid the £96 incl VAT and off he went. Then it took some days until I heard back. They then said that they cant get hold of the spare parts, so nothing they can do about it! My Miele is only 3 years old :( I then tried to get a receipt and a detailed report - after emailing them several times and calling (Sam hung up on me about 2 x times) still nothing! I would not recommend using Appliancentre. I called Miele directly and they will do the repair including spare parts for £279 incl VAT - a lot of money, but they can get the parts and know what they are doing! Nikki - N1 London”

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“The engineer did a very good job and he was very polite and professional”

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“Excellent service. Prompt efficient and enormously helpful. I thoroughly recommend this firm”

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“I booked because they seemed cheapest and had next-day availability but I wish I'd read the negative reviews first. Despite my booking going through, I never received an email. When I called to check on the status they told me it had not been confirmed - but I don't know how I was expected to know this when I never got an email. Then the operative hung up on me. When I called back to politely ask why, I was hung up on again. Useless and rude.”

Helpful Report

“Sad outcome in that our oven too old to be worth repairing, but professional and courteous service.”

Helpful Report

“The engineer was late, and I am still awaiting the report. I didn’t think it was very professional.”

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“Within an half an hour the dish washer had again stopped without completing the cycle I was told that the machine might need a new part but not informed what that would cost The rather unhelpful advice was to buy a new machine”

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“Helped us identify an old John Lewis washing machine with a non-serviceable rubber seal. Happy with the knowledgeable technician.”

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“Booked appointment for Saturday for cooker door to be repaired which I was told wasn’t a problem. No one turned up or called to say they were not coming. l made 7 phone calls to the company but no answer, I left message for return call but this did not happen either. Phoned them on Monday to find out when I can expect them to carry out the work the gentleman said he will check and put the phone down. When I called back to ask the reason he became very loud and aggressive. I told him he didn’t have to shout as I just wanted to know when they could do the work, he angrily told me to get the work done elsewhere and put the phone down. I tried several times to speak to Customers Services to make a complaint but each times the phone was hung up on me. I would not recommend using this company to customers and do not recommend companies having rude and unhelpful staff working for them.”

Helpful Report

“Everything was done efficiently & on time”

Helpful Report

Thank you so much for your amazing 5-star rating of North London Appliance Repairs! We truly appreciate your kind feedback and we're thrilled to hear that everything was done efficiently and on time. It's our top priority to ensure that our customers receive top-notch service, and we're glad we could meet your expectations. If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing North London Appliance Repairs!

North London Appliance Repairs is rated 4.1 based on 878 reviews