North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

Write Your review

Tell us how North London Appliance Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor service. I booked an appointment online for a repair. I received an email confirming the appointment. Then received a cancellation email on the day with no explanation given. When I replied to ask why the appointment was cancelled, no one returned my email, even after two attempts. This didn't fill me with confidence that no one seemed to be monitoring emails or 'cared' and so I went elsewhere. The irony is that 'this complaint' will probably result in them finally getting in touch. Well please don't bother.”

Helpful Report

“Bob immediately found the problem and got our oven to work again.”

Helpful Report

Hi, Thank you so much for your wonderful 5-star review of North London Appliance Repairs! We genuinely appreciate your kind feedback and are delighted to hear that Bob was able to swiftly diagnose and fix the issue with your oven. It’s always our goal to ensure our customers have a seamless experience, and knowing that we could get your oven back in working order brings us great joy. We take pride in our team's ability to act quickly and efficiently, and it's lovely to see that reflected in your review. Should you need assistance in the future, please don't hesitate to reach out. We’re always here to help! Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

“I am still waiting for my cooker to be fixed. I had a service engineer arrive on the 7th of October. I've called twice for an update when the hinges for the oven will be fixed, and they kept saying 3-5 business days. It's now the 22nd of October and no updates. I called today again for an update, and when I said I wanted my money back they hung up on me. Will be reporting them for fraud. Beware!!!”

Helpful Report

“Called about a repair. Was basically told to email in the details and then the bloke hung up on me before I’d finished talking. If that’s a taster for the service I won’t be using them.”

Helpful Report

James Hepburn, You just called us asking for a hinge repair on a cooker. you didn't know the make or model of the appliance and we asked you to find out the details and get back to us. Are you happy for us to share the phone records?!

“Ali was very friendly and helpful. Wonderful guy”

Helpful Report

“I did not book you, I only sent an enquiry. The person arrived and I mentioned it was supposed to be on monday, as I had booked someone else. He said nothing. I thougth he was the insurance person. Unbelievable.”

Helpful Report

Are you sure?! You booked repair online for today between 2-4pm. We confirmed the booking by email and text and today morning we sent you the tracking and engineer details! The engineer arrived on time and fixed your Hoover Washer Dryer and when he asked for payment you refused to pay and were saying its insurance work! you missed our emails confirming the job and also ignored the email and text we sent today morning providing you with the engineer details and tracking!

“Really happy with the service provided. I booked online yesterday evening and Bab arrived 10am this morning. Great service - very reasonable price. Highly recommended.”

Helpful Report

Hi there, Thank you so much for the amazing 5-star review of North London Appliance Repairs! We're delighted to hear that you were happy with the service and that our team could arrive promptly for you. It's great to know that you found our pricing reasonable and that you'd highly recommend us. We strive to provide efficient and dependable service to all our customers, and your feedback is truly rewarding for our team. If you ever need assistance in the future, please feel free to reach out. We're always here to help! Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

“Good service. Next day availability. Reasonable price. Recommended!”

Helpful Report

“Very efficient and pleasant engineer.”

Helpful Report

“Polite, prompt, diagnosed the problem and will return with the correct part to fix it. No hyperbole, just confidence and knowledge.”

Helpful Report

“Job done very efficiently”

Helpful Report

Hi, Thank you so much for your kind words and for sharing your 5-star rating of North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our services. "Job done very efficiently" is high praise and it warms our hearts to know that we were able to provide you with a prompt and efficient repair service. Our team is dedicated to delivering top-notch solutions to our customers, and your satisfaction is our ultimate goal. Once again, thank you for taking the time to share your experience. It means the world to us! If you ever require our assistance in the future, please don't hesitate to reach out. Wishing you a fantastic day ahead! Best regards, North London Appliance Repairs

“Bab was very helpful in assessing the problem with our washing machine.”

Helpful Report

Hi, Thank you so much for taking the time to leave a fantastic 5-star rating for North London Appliance Repairs! We greatly appreciate your kind words and support. It brings us immense joy to hear that our team member, Bab, was very helpful in assessing the problem with your washing machine. We strive to provide top-notch service and ensure that our customers' appliances are up and running smoothly. Should you have any further questions or require any additional assistance, please do not hesitate to reach out. We're here to help! Thank you again for choosing North London Appliance Repairs. We value your trust and look forward to serving you in the future. Best regards, North London Appliance Repairs

“Bab was very helpful in assessing the problem with our washing machine.”

Helpful Report

“Bob was very communicative, arrived when he said he would, and fixed my problem quickly! I will use applicancentre again if I need my washing machine repaired.”

Helpful Report

Dear Nick, Thank you so much for the fantastic 5-star rating you gave us at North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services. We are especially grateful for your kind words about Bob. He is indeed a highly communicative and punctual technician, always ensuring that our customers' needs are met promptly. It is wonderful to know that he fixed your problem efficiently, leaving you satisfied with the repair of your washing machine. We look forward to the opportunity of serving you again in the future. Do not hesitate to reach out to us at North London Appliance Repairs if you ever need any further assistance. Best regards, North London Appliance Repairs

“Ali was excellent and effected a repair to our washing machinewithin minutes”

Helpful Report

Hi, Thank you so much for your outstanding 5-star rating of North London Appliance Repairs! We truly appreciate your kind words and glowing review. We're thrilled to hear that Ali, our exceptional technician, was able to provide you with a prompt and efficient repair for your washing machine. Our team is dedicated to delivering top-notch service, and it's always a pleasure to know that our efforts have made a positive impact on our customers. Once again, thank you for choosing North London Appliance Repairs. We value your support and look forward to serving you in the future. Best regards, North London Appliance Repairs

“They were early, polite and very helpful”

Helpful Report

Hi, Thank you so much for taking the time to give us a 5-star rating for North London Appliance Repairs! We truly appreciate your kind words and positive feedback. We are delighted to hear that our team was able to exceed your expectations during your appliance repair service. Being early, polite, and helpful are key values we strive to maintain in our interactions with our valued customers like yourself. Thank you once again for choosing North London Appliance Repairs. We are always here to assist you with any future appliance repair needs you may have. Best regards, North London Appliance Repairs

“Prompt service, repairs not recommended as machine now 5 years old ! Need to purchase new dishwasher, Will use your company if this can be arranged asap. Thank you.”

Helpful Report

Hi, Thank you so much for taking the time to leave us a wonderful 5-star rating! We truly appreciate your kind words and support for North London Appliance Repairs. We're glad to hear that you found our service prompt and efficient. We understand your concerns about the age of your dishwasher, and we appreciate your trust in our company to arrange a new dishwasher for you as soon as possible. Rest assured that we'll do our utmost to assist you in finding the perfect replacement. Once again, thank you for choosing North London Appliance Repairs, and we look forward to serving you again soon! Best regards, North London Appliance Repairs

“Prompt service, repairs not recommended as machine now 5 years old ! Need to purchase new dishwasher, Will use your company if this can be arranged asap. Thank you.”

Helpful Report

Hi, Thank you so much for your fantastic 5-star rating! We truly appreciate your support and trust in our services at North London Appliance Repairs. We are delighted to hear that you found our service prompt and efficient. We understand that repairs may not be the best option for a 5-year-old dishwasher, and we completely empathize with your decision to purchase a new one. We would be more than happy to assist you in finding a suitable replacement that meets your requirements. Our team will work diligently to make sure the process is arranged as soon as possible, ensuring you have a smooth experience with us. Once again, we sincerely appreciate your kind words and your consideration in choosing our company. Please do not hesitate to reach out if you have any further questions or require any assistance. Thank you, and we look forward to serving you again soon! Best regards, North London Appliance Repairs

“I did not have a good experience with North London Appliance Repairs. The engineer was physically unable to move the washing machine out from under the sink. I had to do it for him. Throughout the job he kept complaining about how Hotpoint washing machines were terrible. When he installed the new pump, he forgot to connect the pump to the power and started trying to test it while it was still disconnected. I tried to help him: whenever I ventured an opinion he told me I was wrong, but in each case he ended up having to follow my advice later. For example, I told him it would be easier to move the washing machine if we detached the cupboard door (which is attached to the washing machine). He told me there was no need to do this, and told me I was silly to keep suggesting it ... then later, when it became obvious that taking off the door would be helpful, he took it off himself. Unfortunately, he ignored me when I told him which hinges to unscrew. As a result, the door is now permanently damaged and is no longer aligned with the adjacent cupboard door. He also completely mangled one of the feet on which the machine stands when he put the machine back into its original position. This makes it almost impossible to pull the machine back out again. All in all, I found this engineer to be rude and inept.”

Helpful Report

“One of the team on the phone was very aggressive and hang up yet even when I was talking. We are letting agent and if the service is good, we wanted to ask again but we had a bad experience at the first job.”

Helpful Report

Ms Minako Nonaka, Your booking was between 10-12 today, We confirmed it by phone and sent you a tracking to your email and as sms. The engineer was at the property at 10:46 and no one open the door or answer the phone! You called us at 12 saying no one visited and when we told you about the earlier visit you asked us if we can send the engineer back! We explained that the engineer went to the next job and once he finish there he will call you and return and since that we received 5 calls every 5-10 min asking for an update! Select item 020 8371 **** 05/09/2024 12:40 020 8371 **** 05/09/2024 12:21 020 8371 **** 05/09/2024 12:17 020 8371 **** 05/09/2024 12:16 020 8371 **** 05/09/2024 11:56 When you book an appointment and confirm the time make sure someone is there to open the door instead of complaining or writing negative review.

North London Appliance Repairs is rated 4.1 based on 893 reviews