North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

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“Friendly, knowledgeable, quick and efficient.”

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“Professional and fast service”

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“Professional and fast service”

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“Excellent service from initial enquiry to the actual repair, arrived on time as advised.”

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“Engineers arrived within the allocated booking slot and quickly identified the fault…had the Fridge back up and running within 30 minutes…They were also very friendly and professional. From now on, I will always recommend this company for repairs.”

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“This service, for a gas oven, was booked with full details - only for us to be told by the engineers who came that you did not do gas ovens. It would have been obvious to your call handler, because of the model number, that our appliance was gas. Then, to add insult to injury you charged £48 for the call out as a result of YOUR OWN MISTAKE. I expect an immediate refund.”

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Hi Rob, We just checked the phone records and you said that you have a dual fuel cooker which has an issue with the control. You did provide the model number and you said it's dual fuel (top gas/oven electrics) and our team checked for the control and provided you with the quote. If we knew that you have a problem with the gas part, we would have sent a gas safe engineer. The engineer explained that to your partner today. Also, the callout charge is clear both on the website and over the phone so no mistake on our part and no overcharge.

“Very attentive and thoughtful repairman. Would use him and service again.”

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“Very easy to make an appointment….text confirmation of the date and time slot. On the day a further text with a link on the status of the appointment…excellent communication. The team sorted out the problem and left.”

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“I paid for a repair no communication just a casual verbal report to our tenants saying motherboard was not working. No repair no note to me the client please return my money.”

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Hi, Mx Cany Ash, How can we refund you when you haven't paid the callout charge yet? we would send you the full report with the part breakdown as soon as you pay the invoice! The invoice has been sent to this email and the payment link to your number. Email: cany@ashsak.com Please arrange the payment and we will provide the report and complete the repair. regards, North London Appliances

“Fast and efficient repair - very friendly technician”

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“Fast and efficient repair - very friendly technician”

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“Hung up on me! So rude! I called to see if they had availability within 24 hours- they did not. Then he hung up on me when I said I would call around- before I had a chance to say that I would call him back! So rude I will never use their services.”

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Hi, We just checked the phone record and no one hand up on you?! You were looking for a repair on Sunday which we explained to you we cannot provide as we are closed on Sunday and you told us that you will call around! regards, North London Appliances

“Have your wits about you with this company. Their aim is to sell you a new machine rather than repair your existing one. The technician ran “tests” with a voltmeter on parts of the machine which would not have an electrical current. When I challenged the technician on this he would not back down. Maintained that it was the compressor which had failed, when I asked him to check for a blockage this resolved the issue. Had I not challenged him on this, he would not have investigated. He was basically out to make a sale and prey on uninformed customers. After this, I called the office with feedback that this had happened. I was spoken to be a very aggressive person. When I said, “I feel like you’re being very aggressive”, he said, “yes I am, the problem was fixed, you cannot complain” and then terminated the call. I would not use this service unless you feel that you can confidently challenge the technician, in future I’ll use the manufacturers service which I’d only marginally more expensive.”

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Hi Mary, Our engineer spent 40 minutes at your property and fixed your dryer and we didn't understand why you are complaining?! You called and said that he was pretending that he is repairing it :) and we told you from the job report we can see that he repaired the appliance and tested it before charging you and leaving the property. Usually, people complain when their appliance is not fixed or they are paying for nothing! in your case the complaint doesn't make any sense. " The technician ran “tests” with a voltmeter on parts of the machine which would not have an electrical current." How do you know that? The engineer checked the door lock which is a switch and has an electrical connection to it? regards, North London Appliance Repairs

“Excellent service”

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“I appreciate north London Appliance Repairs their service was wonderful service and reasonably price I recommend any one Looking repairs”

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“Came to fix a leak from dishwasher agreed there was a leak but could not fix it. Spent money to tell me what I already knew but no fix offered. Waste of time and money”

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“Came to fix a leak from dishwasher agreed there was a leak but could not fix it. Spent money to tell me what I already knew but no fix offered. Waste of time and money”

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“Top Guy . Reasonable price too”

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“I appreciate north London Appliance Repairs their service was wonderful service and reasonably price I recommend any one Looking repairs”

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“Does exactly what it says on the tin. The technician was polite, n time and fixed the problem quickly and without fuss and a very reasonable price.”

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North London Appliance Repairs is rated 4.1 based on 878 reviews