North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked online in the evening for someone to come look at my washing machine, got a text in the morning saying repair person is on the way. All fixed within 20 mins. Great experience! Will use them again.”

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“The guy was excellent, arrived on time and was very efficient and knowledgable”

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“They decided they weren't interested in the booking I made. When the engineer didn't show, I gave them a call, hoping to rearrange. They said they'd sent a cancellation email at 9am, which they hadn't. I was trying to ask whether I could rebook, and the guy hung up on me. Then he sent the cancellation. I could have handled the wasting of my time, but the rudeness I think was entirely uncalled for.”

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Hi Darren Palmer, Many thanks for your multiple reviews, as stated on the email we sent upon booking and on the website, that all bookings are subject to confirmation by our Customer Services Team (usually within 1 business hour by phone, text message and/or email). Bookings made after 6pm Monday to Friday or after 3pm on Saturday or Sunday/Bank Holidays will be confirmed on the next working day. You made the booking on Saturday afternoon and we sent you the email today morning at 9:14 and spoke to you on the phone as well this morning. We didn't confirm your booking and decided to cancel it or not interested in it. Your booking wasn't confirmed and we informed you in advance. regards, North London Appliance Repairs

“Thanks for your visit to our house this morning and for your professional, courteous and friendly advice which convinced us that you’re the right Company to do business with for the peace of mind. We will definitely recommend you to all our family and friends.”

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“Very good engineer who not only mended our oven but also gave us advice about what oven to buy next. Very satisfied with the service and will definitely use this company again.”

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“Excellent fast service. Prompt and helpful”

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“Got a next-day appt, two hour slot, the engineers arrived on time and solved my problem quickly and were a pleasure to deal with. Very happy with the whole experience. Good value too.”

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“Great thanks”

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“Engineer did not come until day after original appointment but centre were very good about keeping me informed. When he came the engineer had difficulty fixing the problem but he persevered and got it done. me originally agreed”

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“The mechanic was very helpful and fair charges. I will definitely use them again”

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“Excellent service”

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“Friendly, knowledgeable, quick and efficient.”

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“Professional and fast service”

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“Professional and fast service”

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“Excellent service from initial enquiry to the actual repair, arrived on time as advised.”

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“Engineers arrived within the allocated booking slot and quickly identified the fault…had the Fridge back up and running within 30 minutes…They were also very friendly and professional. From now on, I will always recommend this company for repairs.”

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“This service, for a gas oven, was booked with full details - only for us to be told by the engineers who came that you did not do gas ovens. It would have been obvious to your call handler, because of the model number, that our appliance was gas. Then, to add insult to injury you charged £48 for the call out as a result of YOUR OWN MISTAKE. I expect an immediate refund.”

Helpful Report

Hi Rob, We just checked the phone records and you said that you have a dual fuel cooker which has an issue with the control. You did provide the model number and you said it's dual fuel (top gas/oven electrics) and our team checked for the control and provided you with the quote. If we knew that you have a problem with the gas part, we would have sent a gas safe engineer. The engineer explained that to your partner today. Also, the callout charge is clear both on the website and over the phone so no mistake on our part and no overcharge.

“Very attentive and thoughtful repairman. Would use him and service again.”

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“Very easy to make an appointment….text confirmation of the date and time slot. On the day a further text with a link on the status of the appointment…excellent communication. The team sorted out the problem and left.”

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“I paid for a repair no communication just a casual verbal report to our tenants saying motherboard was not working. No repair no note to me the client please return my money.”

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Hi, Mx Cany Ash, How can we refund you when you haven't paid the callout charge yet? we would send you the full report with the part breakdown as soon as you pay the invoice! The invoice has been sent to this email and the payment link to your number. Email: cany@ashsak.com Please arrange the payment and we will provide the report and complete the repair. regards, North London Appliances

North London Appliance Repairs is rated 4.1 based on 893 reviews