North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extraordinarily rude operative. He was not interested in hearing what the problem was on the phone. All he kept saying was £80 diagnostic plus parts phone if your interested and hung up. Third rate company...STAY AWAY.”

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“With me and fixed all in 24 hours. Very professional and job done very quickly.”

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“Excellent service. Honest diagnosis of problem by the engineer, and sound advice on how to rectify at no additional cost to call out charge. Would highly recommend.”

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“Adnan was a pleasure to have in our home repairing our oven. So happy Jo Geisler”

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“Kamran was very helpful.”

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“Atrocious. Was told by the engineer that he didn’t have the part, even though I specifically said on the form what the problem was, then he told me that I’d be charged extra for him to order it and come and fix my oven the next day. THEN I tried to contact your customer services to complain and there was no one answering the phone. All this and he was 4hours late. Ridiculous.”

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Hi Miss Domini Finch, Many thanks for your review. It would be good to provide the model number of the cooker in the booking before complaining about engineer not having the correct parts with him. We informed you that the Enginner will be late and your partner said that is fine if he can make it today. For the charge, we haven’t charge you anything and you didn’t paid the call out and told the Enginner that you get paid next week and don’t want to repair it now. Regards

“With me and fixed all in 24 hours. Very professional and job done very quickly.”

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“The engineer who attended to our repair today was a fantastic ambassador for your business Professional and a pleasure to deal with Established the problem and solved it very promptly”

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“Excellent service. Very nice and helpful man.”

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“The engineer was very thorough and very professional. He replaced a rubber sealing on the oven door and he has ordered a part for the hob burner. Very happy with the services. Would use them again.”

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“First time I’ve used this company. The repair man came a little earlier and was very polite, helpful and explained clearly what the problem was. We have had to order a part so he will be back next week to fit it. But so far very happy with service received.”

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“The repairer was pretty angry and rude and implied that he had been callled out for no good reason. We have not used the machine for weeks and he switched it on and it works. However last time this happened the machine didnt work thereafter. It may be our mistake but he was there for 10 mins and we were charged the full amount so why was he complaining?”

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“Very pleasant chap. Changed the heating element - job done”

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“Really great service, able to book an appointment time on-line less than 24 hours ahead of time. Technician called to ask if he could come early. Very quick and efficient work by Kamran. Would recommend totally.”

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“Very pleasant chap. Changed the heating element - job done”

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“The repair man was really nice and helpful, however my freezer was so packed with ice he couldn’t do the repair. The issue I have is that I warned the office of this a couple of times. In order to ensure they were aware how bad the ice was as I am not prepared to pay a call out charge if they couldn’t do the repair. They assured me it was fine and in actual fact it was as I thought and he couldn’t do any diagnosis because of the volume of ice. I’m not going to pay a charge for something I already suspected and warned the person I booked it with about.”

Helpful Report

Hi Angela, You told us there are some ice at the back of the fridge and what the engineer sent us is completely different. The photos can be seen from this link: https://prnt.sc/w0huon https://prnt.sc/w0hvfi Also you might want to pay the callout charge before writing a negative review.

“Nice honest engineer came to fix our cooker”

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“Booked a next day repair. They called the following morning to apologise they couldn't attend as their engineer was sick. Rebooked for a day later between 12.00-14:00. Engineer called at 13:29 to say was running late. Message at 15:42 will arrive in 12 minutes. Never turned up.”

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“Very efficient, competent and friendly engineer”

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“I really appreciated the engineer calling and explaining everything. He also found the source of the problem. Very happy with service received. Thanks Adnan!”

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North London Appliance Repairs is rated 4.1 based on 878 reviews