North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.07

4.1 Rating 893 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

Write Your review

Tell us how North London Appliance Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“missing delivery timeslot for my fridge/freezer already 3 times.... Customer service think that they can resolve the problem hanging the phone on me, formal complaint has been created and ready to take to trading standards, avoid dealing with them at all costs!!!!”

Helpful Report

“Problem: Miele washing machine error code F10: It started all well the engineer (Ali) arrived on time and diagnosed that the machine needs a new control module & inlet valve. I paid the £96 incl VAT and off he went. Then it took some days until I heard back. They then said that they cant get hold of the spare parts, so nothing they can do about it! My Miele is only 3 years old :( I then tried to get a receipt and a detailed report - after emailing them several times and calling (Sam hung up on me about 2 x times) still nothing! I would not recommend using Appliancentre. I called Miele directly and they will do the repair including spare parts for £279 incl VAT - a lot of money, but they can get the parts and know what they are doing! Nikki - N1 London”

Helpful Report

“The engineer did a very good job and he was very polite and professional”

Helpful Report

“Excellent service. Prompt efficient and enormously helpful. I thoroughly recommend this firm”

Helpful Report

“I booked because they seemed cheapest and had next-day availability but I wish I'd read the negative reviews first. Despite my booking going through, I never received an email. When I called to check on the status they told me it had not been confirmed - but I don't know how I was expected to know this when I never got an email. Then the operative hung up on me. When I called back to politely ask why, I was hung up on again. Useless and rude.”

Helpful Report

“Sad outcome in that our oven too old to be worth repairing, but professional and courteous service.”

Helpful Report

“The engineer was late, and I am still awaiting the report. I didn’t think it was very professional.”

Helpful Report

“Within an half an hour the dish washer had again stopped without completing the cycle I was told that the machine might need a new part but not informed what that would cost The rather unhelpful advice was to buy a new machine”

Helpful Report

“Helped us identify an old John Lewis washing machine with a non-serviceable rubber seal. Happy with the knowledgeable technician.”

Helpful Report

“Booked appointment for Saturday for cooker door to be repaired which I was told wasn’t a problem. No one turned up or called to say they were not coming. l made 7 phone calls to the company but no answer, I left message for return call but this did not happen either. Phoned them on Monday to find out when I can expect them to carry out the work the gentleman said he will check and put the phone down. When I called back to ask the reason he became very loud and aggressive. I told him he didn’t have to shout as I just wanted to know when they could do the work, he angrily told me to get the work done elsewhere and put the phone down. I tried several times to speak to Customers Services to make a complaint but each times the phone was hung up on me. I would not recommend using this company to customers and do not recommend companies having rude and unhelpful staff working for them.”

Helpful Report

“Everything was done efficiently & on time”

Helpful Report

Thank you so much for your amazing 5-star rating of North London Appliance Repairs! We truly appreciate your kind feedback and we're thrilled to hear that everything was done efficiently and on time. It's our top priority to ensure that our customers receive top-notch service, and we're glad we could meet your expectations. If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing North London Appliance Repairs!

“The engineer was good but we do not know how long it will take until the parts are delivered and our oven fixed!”

Helpful Report

Thank you for taking the time to rate North London Appliance Repairs with 4 stars! We are glad to hear that our engineer provided you with a satisfactory service. We understand your concern regarding the delivery time of the parts and the overall duration of the oven repair. Rest assured, our team is working diligently to ensure the fastest delivery possible. We appreciate your patience and understanding during this process. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We value your feedback and look forward to resolving the issue with your oven soon!

“Called up this company to obtain a price to repair my oven, first call was dropped thinking it was a signal issue called them back again spoke to the same fellow asked a few questions and he put down the phone on me, he is so RUDE disgusting keep away from them like a barge poll”

Helpful Report

“Awful customer service - avoid like the plague. Booked a repair and nobody showed up, and no contact from the company. Then received a text a week later confirming a visit with an hour. Called to reschedule: they cancelled the booking and then hung up on me. What a joke.”

Helpful Report

“Very prompt response, timely arrival and clear explanation of the options.”

Helpful Report

Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We sincerely appreciate your kind words and are delighted to hear that you were satisfied with our service. We pride ourselves on providing a very prompt response, timely arrival, and clear explanation of the options available. Your positive feedback is truly encouraging and will motivate us to continue delivering excellent service to all our valued customers. Once again, we extend our heartfelt gratitude for your support and for taking the time to share your experience.

“Excellent service, on time arrival, and issue sorted within the price quoted. About to call them again for another assignment.”

Helpful Report

Dear RIAZ,Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We truly appreciate your support and are delighted to hear that you were satisfied with our service. We are thrilled to learn that you found our service excellent, with on-time arrival and the issue resolved within the quoted price. It's customers like you who make our job so rewarding, and we are grateful for your kind words. We would be more than happy to assist you with another assignment. Please don't hesitate to give us a call whenever you need our help again. We'll be ready to provide you with the same level of outstanding service. Thank you again for choosing North London Appliance Repairs. We look forward to serving you in the future! Best regards, [Your Name]

“Excellent, thanks 😊”

Helpful Report

Dear Rose,Thank you so much for your wonderful 5-star rating of North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our services. Excellent, thanks 😊 If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your satisfaction as our top priority. Once again, thank you for your support and kind words! Best regards, North London Appliance Repairs

“Very prompt response, timely arrival and clear explanation of the options.”

Helpful Report

“I was expecting delivery of a chest freezer today 26/04/2024 between 9am and 12pm . Nobody turned up and no communication from the retailer until I contacted them at 1:30pm. Unprofessional customer service advisor on the phone who did not even apologise and said wait till Monday 29th April 2024.”

Helpful Report

“Not professional payed £80 for nothing just for him to tell me to buy a new dishwasher. He said he didnt know what the issue was it may have been the computer or hose. I told him do what is it exactly he didnt know. He literally knocked on it and listened did exactly nothing. Rubbish service waste of money. Not recommended. Much better companies else where”

Helpful Report

Mr Amar Magali, The engineer visited today on time and diagnoses your ancient dishwasher. The dishwasher needs a new inlet valve and he asked you if you want to repair it we can look for the part and return and install it. the charges are clear £65 + VAT and we didn't charge you any extra. We dont have free callout and advice to get a new dishwasher as your one is too old! https://ibb.co/9GF6ZP2 regards, North London Appliances

North London Appliance Repairs is rated 4.1 based on 893 reviews