North London Appliance Repairs Reviews

Name: North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.08

4.1 Rating 878 Reviews

77 %

of reviewers recommend North London Appliance Repairs

4.1

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer was good but we do not know how long it will take until the parts are delivered and our oven fixed!”

Helpful Report

Thank you for taking the time to rate North London Appliance Repairs with 4 stars! We are glad to hear that our engineer provided you with a satisfactory service. We understand your concern regarding the delivery time of the parts and the overall duration of the oven repair. Rest assured, our team is working diligently to ensure the fastest delivery possible. We appreciate your patience and understanding during this process. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We value your feedback and look forward to resolving the issue with your oven soon!

“Called up this company to obtain a price to repair my oven, first call was dropped thinking it was a signal issue called them back again spoke to the same fellow asked a few questions and he put down the phone on me, he is so RUDE disgusting keep away from them like a barge poll”

Helpful Report

“Awful customer service - avoid like the plague. Booked a repair and nobody showed up, and no contact from the company. Then received a text a week later confirming a visit with an hour. Called to reschedule: they cancelled the booking and then hung up on me. What a joke.”

Helpful Report

“Very prompt response, timely arrival and clear explanation of the options.”

Helpful Report

Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We sincerely appreciate your kind words and are delighted to hear that you were satisfied with our service. We pride ourselves on providing a very prompt response, timely arrival, and clear explanation of the options available. Your positive feedback is truly encouraging and will motivate us to continue delivering excellent service to all our valued customers. Once again, we extend our heartfelt gratitude for your support and for taking the time to share your experience.

“Excellent service, on time arrival, and issue sorted within the price quoted. About to call them again for another assignment.”

Helpful Report

Dear RIAZ,Thank you so much for your fantastic 5-star rating of North London Appliance Repairs! We truly appreciate your support and are delighted to hear that you were satisfied with our service. We are thrilled to learn that you found our service excellent, with on-time arrival and the issue resolved within the quoted price. It's customers like you who make our job so rewarding, and we are grateful for your kind words. We would be more than happy to assist you with another assignment. Please don't hesitate to give us a call whenever you need our help again. We'll be ready to provide you with the same level of outstanding service. Thank you again for choosing North London Appliance Repairs. We look forward to serving you in the future! Best regards, [Your Name]

“Excellent, thanks 😊”

Helpful Report

Dear Rose,Thank you so much for your wonderful 5-star rating of North London Appliance Repairs! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our services. Excellent, thanks 😊 If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your satisfaction as our top priority. Once again, thank you for your support and kind words! Best regards, North London Appliance Repairs

“Very prompt response, timely arrival and clear explanation of the options.”

Helpful Report

“I was expecting delivery of a chest freezer today 26/04/2024 between 9am and 12pm . Nobody turned up and no communication from the retailer until I contacted them at 1:30pm. Unprofessional customer service advisor on the phone who did not even apologise and said wait till Monday 29th April 2024.”

Helpful Report

“Not professional payed £80 for nothing just for him to tell me to buy a new dishwasher. He said he didnt know what the issue was it may have been the computer or hose. I told him do what is it exactly he didnt know. He literally knocked on it and listened did exactly nothing. Rubbish service waste of money. Not recommended. Much better companies else where”

Helpful Report

Mr Amar Magali, The engineer visited today on time and diagnoses your ancient dishwasher. The dishwasher needs a new inlet valve and he asked you if you want to repair it we can look for the part and return and install it. the charges are clear £65 + VAT and we didn't charge you any extra. We dont have free callout and advice to get a new dishwasher as your one is too old! https://ibb.co/9GF6ZP2 regards, North London Appliances

“The person who cames was excellent. All the stars, and thanks”

Helpful Report

“Amazing service!”

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“Amazing service thank you!”

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“I was able to get an engineer on the same day who arrived promptly and recognised the issue immediately. Although I was disappointed that my fridge freezer could not be fixed, the engineer was super helpful in selecting a suitable replacement that could be delivered quickly. All in all an excellent service from start to finish.”

Helpful Report

“Doesn’t even deserve 1 star I called them for an installation, which according to the website not only is feasible but I could have booked for Monday. The person who took my call said that installation is only available for appliance bought from them and when I tried to explain my situation he just hang up! I really felt hopeless and this behaviour was very rude. I have been 1 week without fridge and I am a vulnerable customer with medical needs.”

Helpful Report

Hi Giuliana, I can understand you have medical condition, but are you deaf as well? You called us today morning for installation service and we explained to you that we are fully booked and currently only install appliances bought directly from us. I'm not sure what part of that you didn't understand?! The call duration was 0:02:01! Also it has nothing to do with us that you were without a fridge for a week. I've attached the phone records with this reply so you can hear it after taking your medications.

“Ali was a very efficient and helpful worker, absolutely no complaints.”

Helpful Report

“Did not arrive at the agreed time (arrived 5 hours early). The only person at home was a vulnerable female with mental health issues who freaked out. There is a reason for having a time slot - it's not just to help your company arrange the schedule for the day. It's also about us customers being able to organise our lives.”

Helpful Report

Hi, The engineer called and text and confirmed it before going to the address! Also the person at the property was fine with the visit. It seems you are the one with mental issue from the review you wrote! Also the bill is outstanding and suppose to be paid yesterday.

“Bob came early, assessed that new thermostat is required. He was reassuring & will order it. But your £160 call out charge is very expensive.”

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“Very friendly. Very happy with quick repairs”

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“Very friendly. Very happy with quick repairs”

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“Just called up to the cost to do a microwave repair to be told they do not do these. I told him but your website says repairs and installation, he put the phone down on me. How rude. I run a property management dept and was enquiring for a client but will now never approach this company again.”

Helpful Report

Hi Eve, You just called and we explained to you that we do not repair them at the moment. Repairs are subject to area and availability. The microwave is removed from our online booking form and we currently only sell and install them. Do not understand why you need to keep complaining over the phone and writing a review!

North London Appliance Repairs is rated 4.1 based on 878 reviews