North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 543 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Frog 44 in red for my sons birthday. I found North Bikes to be more then competitive in terms of price & the customer care was excellent. I will definitely shop there again. Thank you.”

Helpful Report

Hi Jennifer, It's nice to know you're impressed with the service you received from North Bikes and hope we can be of help for your next purchase. I'm sure your son will get lots of enjoyment from his beautiful new Frog bike! Kind regards, North Bikes

“Really great communication in particular from David who really helped me out when there was an issue with my order (manufacturer’s fault).”

Helpful Report

Hi, I am the person you spoke to, so it's only appropriate that I reply on behalf of North Bikes. It's nice to know you're impressed with the way in which your order was fulfilled. I hope the lucky rider has lots of fun on their beautiful new Frog bike! Best regards, North Bikes

“Excellent service from North Bikes. The bike was delivered quickly and all necessary instructions and tools was included with the bike. I’d highly recommend North Bikes”

Helpful Report

Hi Graeme, Thank you for your positive comments regarding our service and speedy delivery. We always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“Seamless service. Speedy delivery. Bike was really well packaged. Also came with additional instructions (courtesy of North Bikes), which was significantly better than Raleigh's own! Also provided a nice spanner and alan key set to complete the bike build Would buy from again, and certainly recommend.”

Helpful Report

Hi Rhys, That's a really informative review which I'm sure will be useful to potential customers who might have reservations about ordering a bike online. It's nice to know you're impressed with the way in which your order was fulfilled. Kind regards, North Bikes

“Brilliant service, rang North bikes randomly after a Google search, and the chap was incredibly helpful buying a bike for 6 year old.”

Helpful Report

Hi, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Excellent service with a quick delivery would definitely order again”

Helpful Report

Hi, It's great to hear you were impressed with the service you received and speedy delivery. Warm regards, North Bikes

“I'd not heard of North Bikes before and came across them via a Google search when looking for a Frog 47 bike. They were one of the few stockists to have a Frog 47. Service was first class, communication channels excellent and lots of info was provided to support self assembly of the bike. Delivery was excellent and the bike arrived swiftly without issue.”

Helpful Report

Hi Ruth, What a lovely review! It's nice to know you're impressed with the way in which your order was fulfilled. I'm sure your daughter will get lots of enjoyment from their beautiful new Frog bike! Kind regards, North Bikes

“Best price I could find for the bike, quick despatch with fast delivery and an email sent with the assembly instructions (saving me having to find them). Good experience, happy shopper.”

Helpful Report

Hi Robert, It's great to hear you had a good buying experience and that you were impressed with our competitive prices, prompt dispatch, speedy delivery and general communication. I'm sure the rider will get lots of enjoyment from their beautiful new Frog bike! Warm regards, North Bikes

“Excellent service, quick delivery and kept updated at all times- would absolutely use North Bikes again.”

Helpful Report

Hi Clementine, Thank you for your positive comments regarding our service, speedy delivery and communication. We always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“Fantastic place to buy your bike! The bike arrived with a free pump and a couple of tools to help us put it together. The price was highly competitive and the delivery swift, can't fault them.”

Helpful Report

Hi Caroline, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Excellent personal service with all queries answered promptly and a timely service.”

Helpful Report

Hi Gregory, Thank you for your positive comments regarding the service that North Bikes gave you when enquiring about and purchasing your bike. Kind regards, North Bikes

“North Bikes sell products of quality and as per described. The bike arrives as expected and arrived on time. Good communication from their delivery partner also. I would purchase from North Bikes again.”

Helpful Report

Hi Laura, Thank you for your positive comments regarding the quality of our products and punctual delivery. We always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“I ordered an 18” Cubley for my son’s birthday. It arrived very quickly, was securely packaged and was relatively easy to set up. The bicycle itself seems well made. Now to get him out riding it!”

Helpful Report

Hi Richard, It's great to hear you were impressed with the service you received and speedy delivery. Warm regards, North Bikes

“Great customer service will be ordering again!”

Helpful Report

“Purchased a Fog 44 16in bike for my son , ordered it at 3 in the afternoon was delivered the next day. Fantastic service easy to assemble, my son had only rode a bike with stabilisers before two holds of the seat and he was off , just goes to prove what difference a bike with perfect geometry makes !”

Helpful Report

Hi Paul, What a great review! It's nice to know you're impressed with the way in which your order was fulfilled, the speed of delivery and the quality of the bike purchased. We really appreciate the video - it looks like your son is having lots of fun on his beautiful new Frog bike! Best regards, North Bikes

“Fantastic service , fantastic bike . Would definitely buy from North Bikes again !! Strongly recommended 👌”

Helpful Report

Hi Kevin, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Excellent company, clear and straight forward ordering system, very fast next day delivery. Good communication, fair prices and a great choice of products and colours in stock.”

Helpful Report

Hi Janice, It's great to hear you were impressed with our website, service and speedy delivery. I'm sure the rider will get lots of enjoyment from their beautiful new Frog bike! Warm regards, North Bikes

“amazing customer service and fast delivery. Was really grateful for the tools and pump in the package to complete the bike build. Will definitely be looking at north bikes for our next bicycle purchase”

Helpful Report

Hi Amy, What a lovely review! It's nice to know you're impressed with the way in which your order was fulfilled. I'm sure the rider will get lots of enjoyment from their beautiful Frog bike! Kind regards, North Bikes

“Price was good compared to others and delivery was very quick. Great service”

Helpful Report

Hi Joseph, Thank you for your positive comments regarding our service, competitive pricing and speedy delivery. We always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“I called for advice the young gentleman was most helpful and told me what bike would be most suitable for my 6 Yr old twin grand children which was the Forme Cubley and to use stabilisers both colours i wanted were instock I went on website and ordered them within a couple of hrs I received an email saying items had been dispatched that is 5* service”

Helpful Report

Hi Barbara, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

North Bikes is rated 4.9 based on 543 reviews