North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 543 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, fast delivery and tools to build the bike included.”

Helpful Report

Hi Murdo, It's great to hear you're impressed with the service and delivery you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very nice customer service,very quick delivery,professionally packed,very easy assembly. Im very satisfied with the bicycle and with the service.”

Helpful Report

Hi Beata, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Arrived in good order, we’ll packaged and all set up (bar the self assembly elements). Also included a free pump, spanner and 3 way Alan key tool. Great bike, good price, great service!”

Helpful Report

Hi Dominic, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Purchased a Frog 47 online. Quick service and delivery. Direct email from North Bikes, with instructions and contact detail in case of need for help, supplied tools to attach handlebar etc. Delivered with a couple of days. Great service, would highly recommend”

Helpful Report

Hi Darren, It's great to hear you're impressed with the service and delivery you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Recently bought a Frog 44 for my grand daughter I have to say not only did I get a very competive price for the bike the service was brilliant. Ordered the bike online Wednesday evening arrived Friday AM. When we opened the box North bikes and checked everything was present before dispatch. Excellent service and I would highly recommend Northbikes.”

Helpful Report

Hi Carol, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Got exactly what I wanted built ready to go ion time😊”

Helpful Report

Hi Steve, It's great to hear you're impressed with the service you received from North Bikes. We can fully build bikes at no extra cost for all our click-and-collect customers. Kind regards, North Bikes

“Really good communication, especially when I realised I would be out when the bike was delivered. Definitely purchase from these guys again.”

Helpful Report

Hi, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Outstanding service. Easy order & confirmation process. I emailed for a quick delivery and received confirmation immediately. Bike arrived on time, well packaged with checklist & clear instructions. Thoroughly recommend.”

Helpful Report

Hi Stephen, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Outstanding service from David. When I found that the stabilisers supplied did not fit the bike he arranged overnight delivery of replacements. Grandson delighted on his birthday. Thanks”

Helpful Report

Hi, I am the person that dealt with your order, so it's only appropriate that I reply on behalf of North Bikes. It's nice to know you're impressed with the way in which your order was fulfilled. Hope to see you again in the future! Best regards, North Bikes

“Bike arrived promptly after order and my little boy loves it. A little challenging putting it together but got there in the end!”

Helpful Report

Hi Sophie, It's great to hear you're impressed with the speedy delivery service and the quality of your new bike. Hope to see you again in the future! Kind regards, North Bikes

“Absolutely amazing service. David was knowledgeable and went above and beyond to help us find the perfect bike, test it and assemble. Thank you so much 😊”

Helpful Report

Hi Kathryn, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Great service opened on Saturday for us as we were visiting family. Chose bicycle popped off while it was being built. Paid on line bike and accessories put in car in under an hour superb service will use again.”

Helpful Report

Hi Paul, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent bike lights, and excellent delivery! Would be fab if you sold them separately, and also if you could pop multiple orders in one envelope for the sake of reducing packaging.”

Helpful Report

Hi Anushka, It's great to hear you're impressed with the lights and delivery. We always value customer feedback and I have taken on board your comments about selling the Moon lights separately and reducing packaging. Kind regards, North Bikes

“North Bikes were so helpful. We had to get a bike quite urgently and, very soon after I placed my order, they were in the process of shipping it. The bike arrived beautifully and securely packaged and at the time they had said. They then followed up with an email saying to contact them if there was a problem. Very impressed - would definitely buy from North Bikes in the future.”

Helpful Report

Hi Anna, Thank you for your detailed review and kind words. I'm so pleased you have chosen to shop with North Bikes on more than one occasion and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Fantastic customer service! My daughter was delighted with the bike that David was able to source for her. Very friendly and always responded to emails and phone calls. I would highly recommend David and North Bikes.”

Helpful Report

Hi David, I am the person you spoke to, so it's only appropriate that I reply on behalf of North Bikes. It's nice to know you're impressed with the way in which your order was fulfilled. I hope your daughter has lots of fun on her new bike! Best regards, North Bikes

“We have ordered cycles from North Bikes on two occasions and the service has been excellent. Our pre-ordering queries were dealt with speedily and with an abundance of useful information. Despatch was very prompt and we were kept fully informed about the delivery. Would thoroughly recommend this company.”

Helpful Report

Hi Gillian, Thank you for your detailed review and kind words. I'm so pleased you have chosen to shop with North Bikes on more than one occasion and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“I received my package with a small item missing. This was sorted straight away, even though it was the Xmas/New year holiday period. I cannot recommend this company highly enough, excellent service.”

Helpful Report

“Delivered promptly before Xmas. Bike was as described.”

Helpful Report

“Great product, great price and delivered in time for Christmas. Very happy customer”

Helpful Report

“Amazing service from start to finish! The website is easy to follow and once I ordered the bike, I received great communication by email and phone. Really fast delivery and bike was well packaged. We were even provided with the tools needed to put the bike together. Extremely pleased with the service received and would definitely recommend. Thank you!”

Helpful Report

Hi, Thank you for your detailed review and kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

North Bikes is rated 4.9 based on 543 reviews