North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 543 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought the Woom 2 for my son, the delivery was very quick and the bike is amazing! Bike was packaged perfect too. Great communication for the bike instructions Thank you!”

Helpful Report

Hi Ellen, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I bought the bike for my son last year and I am happy with the best quality of the bike. It is good, looks nice and strong and easy adjust the saddle.”

Helpful Report

Hi Mohammad, It's great to hear you're still pleased with your bike. Hope to see you again in the future! Kind regards, North Bikes

“I called up North Bikes Friday afternoon to see if they could get a bike in the post for my little girls birthday on Monday, I knew I had left it quite late to order and it was a tall ask, however the gentleman on the phone was really accommodating and said he could get it to us in time, it arrived at 8 am Saturday morning!! I was so impressed with the speedy arrival, not even 24 hours from order to delivery! David also sent through detailed instructions on how to assemble the bike via email, although it was fairly straightforward to put together it was nice to have as a backup. Would highly recommend this company, they were very helpful and delivered a quality, well packaged bike ready for a very happy little girl on her birthday.”

Helpful Report

Hi Bianca, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Goods arrived swiftly and were as stated. Enjoying my new bike lights!”

Helpful Report

Hi Joanna, It's great to hear you're pleased with the product and speedy delivery you received from North Bikes. Hope to see you again in the future! Kind regards, North Bikes

“Helmet packaged well and sent out quickly. Arrived in great condition. Will order from here again.”

Helpful Report

Hi Louise, It's great to hear you're pleased with the product and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Happy with the service, delivery and communication.”

Helpful Report

Hi Caroline, Thank you for taking the time to leave a 5-star rating for North Bikes! We really appreciate your feedback and we're thrilled to hear that you were happy with the service, delivery, and communication. Hope to see you again in the future! Kind regards, North Bikes

“excellent service, ordered online, delivered on time, email sent with instructions on how to set the bike up when it comes out of the box, one very happy 3 year old and his first balance bike !!”

Helpful Report

Hi Mark, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Ordered online, delivered 3 days later. perfect! Bell and pump included - we will buy the next bike here again.”

Helpful Report

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“The bike was easy to put together and my daughter loves it”

Helpful Report

Hi Sally, It's great to hear you're pleased with the bike you received from North Bikes. I hope your daughter has lots of fun on it. Kind regards, North Bikes

“Fantastic service, thank you! I received the bike the following day. Great communication was always kept updated and answered my questions promptly. Very light weight. Definitely recommend.”

Helpful Report

Hi James, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I was let down by a woom supplier. They told me they had the bike in red and the day before it was meant to be shipped out to me, they told me they didn’t have it but had other colours so I contacted North bikes and sorted the problem, straight away and still managed to get here in time for my son’s birthday. Haven’t thanked them personally so if the company is reading thank you 😊”

Helpful Report

Hi Danny, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Excellent service. Competitive prices, online order and prompt delivery. Will order again for the next kid’s bike.”

Helpful Report

Hi Nikolaos, Thank you so much for your fantastic 5-star rating of North Bikes! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience. We always strive to offer competitive prices and provide a hassle-free online ordering process, ensuring prompt delivery to our valued customers like you. Hope to see you again in the future! Kind regards, North Bikes

“Great price for the bike and swift despatch and delivery. Also were really helpful with a couple of questions I had during set up and took the time to email me some YouTube clips to help”

Helpful Report

Hi, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Absolutely fantastic service, highly recommend! Thank you.”

Helpful Report

Hi Kate, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service from North bikes. Ordered at New Year and staff went to the trouble of checking directly with me about the best delivery date before or after New Year. Bike itself had been professionally checked, repacked perfectly and provided with all the tools and accessories I thought I might have to buy myself. Bought a Woom bike so not much variation in price across retailers but very pleased the high level of service from North Bikes. Highly recommended! And of course I have to mention that my youngest is extremely pleased with his new bike! Thanks.”

Helpful Report

Hi Chris, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“The North Bikes team were amazing right in the middle of Christmas. Was looking to get my daughter a pink frog 44 and was worried about transit times and they went above and beyond to make sure there would be no nightmares. Awesome outfit. Highly recommend!”

Helpful Report

Thank you so much Patrick for your wonderful 5-star rating of North Bikes! We are so glad to have been able to provide you with the pink Frog 44 for your daughter in such a timely fashion, even during the Christmas holiday season! We appreciate your generosity and kindness, and are so thankful to have earned your recommendation. Thank you for being a part of the North Bikes family.

“Friendly and excellent service from visiting you October or early November to chose a suitable bike for our granddaughter to picking up the bike. We welcomed the opportunity to try bikes for size and suitability.”

Helpful Report

Hi Linda, Thank you so much for your 5-star rating of North Bikes! We are glad you appreciated our friendly and excellent service from visiting us to choose the perfect bike for your granddaughter. It was our pleasure to enable you to try out bikes for size and suitability. Thank you again for your kind words! Kind regards, North Bikes

“Very good. Purchased a Frog bike. Site checkout good. They sent an email to advise on a small delay on shipping which was appreciated, plus a link to an online manual for the bike. Bike arrived with lengthy setup instructions, perhaps they could be better presented/refined but other than that, no qualms.”

Helpful Report

Thank you, Lawrence, for your fantastic 5-star rating! We really appreciate your feedback on the Frog bike you purchased from our site and the updates we sent about delivery. We also take your comments on our setup instructions into consideration. Thanks again for choosing North Bikes!

“Excellent customer service! The staff is knowledgeable about products. I ordered a bike for my daughter and am very happy with the purchase.”

Helpful Report

“Would definitely recommend North Bikes. Great customer service, delivery date changed at the last moment as we were going to be away. The bike was very well packaged to avoid any damage and all tools and instructions needed to assemble the bike were provided, as well as a tyre pump! Thanks very much.”

Helpful Report

Hi, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

North Bikes is rated 4.9 based on 543 reviews