North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 551 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Prior to the bike arriving, they emailed me all the details of when to expect the delivery, how to assemble the bike and also included a video demonstrating this. Very thorough and we were able to put it together, no problem. It felt like there was a personal touch in there correspondence, a great company to deal with. Also, the bike came with a free pump! 👍”

Helpful Report

Hi Lauren, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“I bought a Woom 3 for my daughter’s birthday. The bike was carefully packed and arrived in immaculate condition! Excellent service! Thank you, North Bikes!!”

Helpful Report

Hi Paula, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“The immediate response and to ensure my son got his bike for his birthday blew me away. Not to of course mention the beautiful bike. Everything was absolutely amazing!”

Helpful Report

Hi Neha, It's great to hear you're thrilled with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service”

Helpful Report

Hi Andrew, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Would be good to have a short video on how to assemble components of the bike. The written instructions and parts that came with the package are not geared to help first time buyers. Appreciate the fast delivery of the bike.”

Helpful Report

Hi Ferhan, It's great to hear your bike arrived quickly and I'm sorry that the final part of assembly was not straightforward. Kind regards, North Bikes

“Excellent quick service, bike arrived as promised with minimal assembly required. Better still after sales service for query was dealt with immeadiately, fully explained and backed up with you tube video to furher explain. Overall exceptional customer care, thank you.”

Helpful Report

Hi Joan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great choice, great prices and super speedy delivery - so I highly recommend North Bikes.”

Helpful Report

Hi James, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Really pleased once again that we ordered from North Bikes. This time, we ordered a Ridgeback kids bike. I got good, patient advice when I called to ask about sizing and returns policy. And the bike arrived a day early, with very helpful extra instructions from North Bikes about fitting pedals, handlebars and quick release wheel. Thanks!”

Helpful Report

Hi Ian, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Ordered some bike lights arrived in a couple of days !!! Thank you !”

Helpful Report

Hi, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Bike is as described , nice light weight frame with easy to use brakes and seat adjustment. Came with all tools needed and a snazzy pump. Very pleased parent and child.”

Helpful Report

Hi Jeana, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great bike and great service! Even got an email Explaining how to put bike together etc. our daughter loves her woom!”

Helpful Report

Hi Elan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I experienced exceptional customer service from North Bikes. I was looking for a bike for my son and had visited Evans Cycles and Halfords in person. Neither had the bike I wanted in store and both had a limited range of children's bikes. Nevertheless, I had established the size of bike my son needed. Halfords did not have the right bike in stock online either. Evans did but delivery would take too long. I found that North Bikes had the right bike in stock and also had other options in stock. I phoned and got through to a very helpful man immediately. (There were no menus to navigate; straight through to a person.) I was advised on choice of bike and told that if I ordered online but replied to the confirmation email to say I wanted delivery on the Saturday, North Bikes would accomodate that. North bikes delivered my bike on the Saturday and, in the box, was everything I needed including a bike pump (which I hadn't ordered) to make sure the tyres were inflated fully. My son loved his bike and I was really pleased with the excellent service.”

Helpful Report

Hi Simon, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Very good!”

Helpful Report

Hi Georg, Thank you for your positive comments. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I can only highly recommend North Bikes to purchase your child’s bike. I bought a Woom3 and the service was brilliant. The bike was shipped the next day and arrived promptly. The Courier was also great!! David from North Bikes emailed me about the bike and attached the manuals for assembly! Remarkable experience! Our next bike will def come from North Bikes as well!”

Helpful Report

Hi Nadine, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Amazing customer service - they were able to ensure quick dispatch of my order so it could arrive in time for my daughter's birthday.”

Helpful Report

Hi Cathy, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Ordered stuff. Stuff arrived on time, with free delivery making North Bikes the best value for the things I ordered.”

Helpful Report

Hi David, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service. Competitive pricing. Product arrived promptly and commination from North Bikes was clear.”

Helpful Report

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service and brilliant bikes, my twins were cycling within the first day once we got them a decent bike with breaks that actually work!! Thanks so much to David for all your help and quick dispatch. I'd highly recomend.”

Helpful Report

Hi Georgie, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Bike arrived exactly on time. Only issue was it was very hard to assemble so had to take it to someone who could do this for me”

Helpful Report

Hi Rebekka, It's great to hear your bike arrived on time and I'm sorry that the final part of assembly was not straightforward. Kind regards, David

“Great bike and super delivery. Wish there was an option for pay for the bike to be built before. Otherwise perfect”

Helpful Report

Hi Francesca, It's great to hear you're pleased with the service and delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes P.S. We do offer a no-cost fully-built option, but only for click-and-collect customers.

North Bikes is rated 4.9 based on 551 reviews