North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 543 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

Write Your review

Tell us how North Bikes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some bike lights arrived in a couple of days !!! Thank you !”

Helpful Report

Hi, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Bike is as described , nice light weight frame with easy to use brakes and seat adjustment. Came with all tools needed and a snazzy pump. Very pleased parent and child.”

Helpful Report

Hi Jeana, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great bike and great service! Even got an email Explaining how to put bike together etc. our daughter loves her woom!”

Helpful Report

Hi Elan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I experienced exceptional customer service from North Bikes. I was looking for a bike for my son and had visited Evans Cycles and Halfords in person. Neither had the bike I wanted in store and both had a limited range of children's bikes. Nevertheless, I had established the size of bike my son needed. Halfords did not have the right bike in stock online either. Evans did but delivery would take too long. I found that North Bikes had the right bike in stock and also had other options in stock. I phoned and got through to a very helpful man immediately. (There were no menus to navigate; straight through to a person.) I was advised on choice of bike and told that if I ordered online but replied to the confirmation email to say I wanted delivery on the Saturday, North Bikes would accomodate that. North bikes delivered my bike on the Saturday and, in the box, was everything I needed including a bike pump (which I hadn't ordered) to make sure the tyres were inflated fully. My son loved his bike and I was really pleased with the excellent service.”

Helpful Report

Hi Simon, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Very good!”

Helpful Report

Hi Georg, Thank you for your positive comments. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I can only highly recommend North Bikes to purchase your child’s bike. I bought a Woom3 and the service was brilliant. The bike was shipped the next day and arrived promptly. The Courier was also great!! David from North Bikes emailed me about the bike and attached the manuals for assembly! Remarkable experience! Our next bike will def come from North Bikes as well!”

Helpful Report

Hi Nadine, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Amazing customer service - they were able to ensure quick dispatch of my order so it could arrive in time for my daughter's birthday.”

Helpful Report

Hi Cathy, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Ordered stuff. Stuff arrived on time, with free delivery making North Bikes the best value for the things I ordered.”

Helpful Report

Hi David, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service. Competitive pricing. Product arrived promptly and commination from North Bikes was clear.”

Helpful Report

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service and brilliant bikes, my twins were cycling within the first day once we got them a decent bike with breaks that actually work!! Thanks so much to David for all your help and quick dispatch. I'd highly recomend.”

Helpful Report

Hi Georgie, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Bike arrived exactly on time. Only issue was it was very hard to assemble so had to take it to someone who could do this for me”

Helpful Report

Hi Rebekka, It's great to hear your bike arrived on time and I'm sorry that the final part of assembly was not straightforward. Kind regards, David

“Great bike and super delivery. Wish there was an option for pay for the bike to be built before. Otherwise perfect”

Helpful Report

Hi Francesca, It's great to hear you're pleased with the service and delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes P.S. We do offer a no-cost fully-built option, but only for click-and-collect customers.

“Quick efficient service, great bike”

Helpful Report

“Fantastic, friendly, knowledgable. I was unsure on the bike size needed for my child and also which brand to go for based on my needs, the guy was very helpful over the phone, gave lots of advice in order for my to make an informed decision. I ordered online and collected in person as I was in need of the bike very quickly. Top class service, would highly recommend”

Helpful Report

Hi Danielle, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Great service - quality packing - nice company to deal with. John (East Lothian)”

Helpful Report

Hi John, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service. Quick to reply to emails. Bike arrived when expected. Thank you.”

Helpful Report

Hi Emma, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Nice, light bike, easy to change gears whilst cycling”

Helpful Report

Hi Tomas, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Squish bikes are among the lightest in their class and are very popular with customers looking for a high-quality, lightweight bike at a reasonable price. I hope the lucky rider has lots of fun on their new Squish bike! Hope to see you again in the future! Kind regards, North Bikes

“Great service, they went the extra mile with giving specific advice to our requirements”

Helpful Report

Hi Anna, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I’d give them six if I could. They went above and beyond to get my kids’ bikes delivered in time for their birthdays. Best customer service and great value too”

Helpful Report

Hi Ben, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“My second bike from North Bikes - ordered late on a Monday - arrived as expected on the Friday - great price- easy to order website, no fuss or drama's,”

Helpful Report

Hi Jamie, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

North Bikes is rated 4.9 based on 543 reviews