North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 543 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top communication and service. Very impressed.”

Helpful Report

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Bike and items arrived well packaged and in working order.”

Helpful Report

Hi Eva, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very pleased with the quality of the bike and the checks that North Bikes did before shipment. Based on our expedition I would recommend the Woom brand and North Bikes”

Helpful Report

Hi Brendan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Superb customer service, could not of asked anymore from them from first enquiry to the sale through to delivery. After being let down by a couple of other shops North bikes saved the day & made my daughters birthday, Would definitely use them again.”

Helpful Report

Hi, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“We received a lovely Frog 67 in neon red, it really is a great looking bike. Lines of communication from North Bikes were clear from the outset and the bike was delivered promptly. There was not a great deal to set up however North Bikes made this process much easier with a generic manual. Definitely a company I would purchase from again.”

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“Very good and helpful. Got great service and the bike I wanted Many thanks Camilla”

Helpful Report

“All round Excellent service - will buy from NB again :)”

Helpful Report

Hi Kul, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Bike was well packaged and delivered quickly. A checklist was included in the box with helpful instructions on setting the brakes up. We assembled the bike relatively easily and are very happy with it.”

Helpful Report

Hi, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great experience. The bike is excellent. Came well set up and with all the tools needed to finish the job.”

Helpful Report

Hi Danny, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Really professional with great knowledge. Definately use them again.”

Helpful Report

Hi Jonathan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic customer service, really impressed with the speed, delivery and communication from the team. Thanks you”

Helpful Report

Hi Tom, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very happy with the service. Great communication about the delivery times, website was very informative, and the bike is superb. Thank you!”

Helpful Report

“David from North bikes was so helpful and managed to get me the bike in time for birthday present . He also sent me all the details on the bike , manuals and explanations via email. Would recommend 100 percent. Really great customer service”

Helpful Report

Hi Melissa, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic service, ordered our sons bike on the Monday and it was with us by the Thursday. It came with a bell and pump that we weren't expecting. Will certinly use again if we need another bike. Thank you”

Helpful Report

“After being let down very badly by a bike shop in the south, I had to look else where for a bike for my Granddaughter who was desperate for a yellow bike, North Bikes came up trumps, the bike arrived 2 days later, excellent service, I would highly recommend to anyone.”

Helpful Report

Hi Naomi, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Ordered a small kids kick stand. Courier was delayed so contacted North Bikes direct as concerned. Could not have been more helpful. They chased it up themselves, provided me with ongoing updates, item arrived next day. Would buy again from here.”

Helpful Report

Hi Matthew, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“David was extremely knowledgeable and helpful - would highly recommend North Bikes!”

Helpful Report

“Easy to order and came very promptly. If you are not a bike mechanic it took a long time to assemble as the handle bars, front brakes, and front wheel were all disassembled. Very poor instructions, dangerously so in the case of the front wheel locking hook (no instructions in the box at all). Still working on getting the front brakes right.”

Helpful Report

Hi Mike, I'm pleased to hear that your new bike arrived quickly but sorry to hear that the final part of assembly was problematic. I've sent you a separate email with a link to a video that should help you complete the final part of assembly with ease. If you still encounter any difficulties assembling your new Frog bike or have any questions, please do not hesitate to contact us - we are always here to help. Kind regards, North Bikes

“Outstanding bicycle shop with professional staff. Will buy here again.”

Helpful Report

Hi Patryk, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great friendly service from the team. Has a query which was quickly answered and resolved.”

Helpful Report

Hi Naresh, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

North Bikes is rated 4.9 based on 543 reviews