North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 543 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

Write Your review

Tell us how North Bikes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent in every way.”

Helpful Report

Hi John, It's great to hear you're impressed with North Bikes - we always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great price on great bike and delivery and service was excellent.”

Helpful Report

Hi Louise, It's great to hear you're impressed with North Bikes - we always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Super service from north bikes. Kept in contact from start to finish and my child’s bike was delivered on time safe and sound. Would definitely use again.”

Helpful Report

Hi Paul, It's great to hear you're impressed with our customer service. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Bike dispatched very quickly with free overnight delivery. Good selection of bikes and reasonably priced.”

Helpful Report

Hi Emma, It's great to hear you're impressed with our selection of kids' bikes and speedy delivery service. Hope to see you again in the future! Warm regards, North Bikes

“Great service with a personal touch! We purchased a Frog bike. We were kept fully up to date with the shipping information and could pick the delivery date to suit us. The bike was received with full instructions as well as the tools to complete the build! Wouldn’t hesitate to purchase from this company again, and of the 3 bikes we have now bought for our son, this was the best experience.”

Helpful Report

Hi, Thank you for your detailed review. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“North Bikes were really helpful with my telephone enquiries and the delivery was brilliantly quick.”

Helpful Report

Hi Joanna, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Great Service - would definitely use again.”

Helpful Report

Hi Michael, It's great to hear you're impressed with our customer service. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Customer service was 10/10. Highly recommend this company, helpful and friendly from start to finish and great price as well.”

Helpful Report

Hi Luke, It's great to hear you're impressed with our customer service and competitive prices. We always do our best to offer an informed and enjoyable customer buying experience. Kind regards, North Bikes

“Bike was delivered quickly in good condition the price was very good. The only thing was the gears needed considerable adjustment when assembled to operate correctly.”

Helpful Report

Hi Graham, Thank you for your positive comments regarding our competitive prices and speedy delivery. I'm sorry to hear that the gears needed so much adjustment. The gears should be correctly set up at the factory, but I suppose settings could get knocked out of adjustment during transit? If you encounter any difficulties with your new Dawes bike or have any questions, please do not hesitate to contact us - we are always here to help. Kind regards, North Bikes

“Great selection of premium children’s bikes and good customer service. I had no problem exchanging a product which had a fault.”

Helpful Report

Hi, It's great to hear you're impressed with the collection of premium lightweight kids' bikes we stock and our customer service. We always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“excellent service, great prices and customer service. would buy again from this shop, would recommend”

Helpful Report

Hi Tracey, It's great to hear you're impressed with our customer service and competitive prices. We always do our best to offer an informed and enjoyable customer buying experience. Kind regards, North Bikes

“Great price, fab bike and super quick delivery. Highly recommend. Thank you!”

Helpful Report

Hi Georgie, It's great to hear you're impressed with your bike and the speedy delivery. Kind regards, North Bikes

“Really impressive service. Good communications and quick delivery (”

Helpful Report

Hi Andrew, It's great to hear you're impressed with the service, communication and speedy delivery offered by North Bikes. We always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“Excellent service, from phone call to confirm order details as requested, through speedy and well-packaged delivery, plus bonus items included.”

Helpful Report

Hi Chris, It's great to hear you were impressed with the service, speedy delivery and free tools and pump. Warm regards, North Bikes

“Fantastic service. I ordered a bike for my daughter’s 8th birthday from a competitor. It arrived damaged, they accepted the return and promised a replacement would be with me for her birthday on the Saturday. On the Friday I was informed it would now be the following Wednesday which would have caused huge disappointment. I cancelled the order and frantically ‘googled’ for a last minute replacement. I stumbled across North bikes and the website actually had a telephone number and a real person answered at the end. The guy I spoke to was amazing, told me to place the order and he would have the bike built by 5pm so I could drive and collect in time for the birthday on Saturday! I collected the bike just after 5pm as promised.. faultless service!”

Helpful Report

Hi James, Thank you for your detailed review and kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“The service from North Bikes was absolutely amazing. I ordered a frog bike for my daughter and the same day David was in touch to tell me that just before they were due to ship the bike they noticed an imperfection and would have to wait until the next week to despatch the bike. However, they despatched a new bike the next day. The bike arrived within 1 working day and appears to be in perfect condition. Based on my experience I genuinely could not recommend this company enough. I certainly will be shopping with them again!”

Helpful Report

Hi Neil, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Excellent customer service and technical advice.”

Helpful Report

Hi, It's great to hear you're impressed with our customer service and technical advice. We always do our best to offer an informed and enjoyable customer buying experience. Kind regards, North Bikes

“Amazing service from start to finish. I called re an express delivery and they were very accommodating. My son is over the moon with his bike, thank you very much.”

Helpful Report

Hi Michelle, It's great to hear you're impressed with our service, quality of bike and speedy delivery. We will always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“Easy to use website and collected the new bike from the warehouse. Will definitely use again for my son's next bike.”

Helpful Report

Hi John, It's nice to know you found our website easy to use and it was a pleasure to meet you in person for the Click & Collect. Kind regards, North Bikes

“Incredible customer service, they really went out of their way to make sure everything was perfect and delivered on time!”

Helpful Report

Hi Simon, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

North Bikes is rated 4.9 based on 543 reviews