North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 554 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site, quick service. Pleased with my purchase.”

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“Excellent service and super fast delivery. Thank you.”

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“Ordered on a Saturday, arrived on the Monday! Excellent service. Bike is perfect too.”

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“We purchased a 20” (wheel) Ridgeback for our son’s Xmas present. I selected North Bikes on the strength of the glowing reviews and we were not disappointed. They throughly deserve what has been submitted by other reviewers and the bike arrived with us (on the south coast) within just a couple of days of ordering. North Bikes happily confirmed by email that we could have an alternative free gift set of lights (as we already had the trip computer in their offer) and this all arrived as agreed in a perfect undamaged box.. as were the contents. Definitely the complete opposite of many other bike shop reviews. I’d recommend North Bikes to anyone (wherever you are in Uk) and would buy from them again.”

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Hi Andy, What a great review! We're so pleased you chose to shop with us and really value you sharing your buying experience for everyone to see. I hope your son likes his new bike and gets lots of enjoyment from it. Kind regards, North Bikes

“Delighted with the service given both in processing the order and delivery. Very quick to respond regarding a minor issue due to damage in transit. Very happy with the response. Would definitely recommend this supplier.”

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“Scooter received promptly but not unpacked as yet as Christmas present”

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“Excellent service. Ordered online and the bike arrived the following day - which is even more remarkable given the shortage of bicycles this Christmas as a result of Covid. The price of the bicycle was also cheaper than it is with competitors. I'd definitely recommend North Bikes to friends and family. Joe”

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“Very impressed, emailed late on night of Order due to incorrect postcode for delivery, instant reply. Also answered questions asked Will use again and recommend”

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“Placed order and received a super Saracen 1.6 mantra in record time - well done north bikes”

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“Buying a bike could not be easier. Excellent choice and price. Will use them going forward for myself and grandchildren. Very good communication, letting me know throughout the process when I would receive my bike.”

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“Great, personable service. David replied to emails out of normal business hours and dealt with queries brilliantly.”

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“I came across North Bikes after a frantic google search as I had just been informed by another company that I would not receive the children’s bike I had ordered until January- no good for a Christmas present. I thought it was going to be too late being mid way through November. I phoned up as the website stated that they were expecting a delivery shortly. The man I spoke to was lovely he told me that he would phone me back when he knew they were coming. He phoned me back that afternoon and made one available on the website just for me. A couple of days later my daughters bike arrived and my nightmare was over. What amazing customer service!”

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Hi Amy, Thank you so much for your detailed and enthusiastic review. I hope your daughter gets a nice surprise at Christmas and has lots of fun on her new bike! Regards, North Bikes

“Was very pleased with the service from north bikes was kept upto date from start of my purchase till delivery would defo use again 👍👍”

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“Service was fantastic. I picked both wrong colour and size of bike for my son. Problem sorted with no fuss whatsoever! Would happily recommend and will definitely use again in future!”

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“After some excellent communication by telephone and email to confirm stock and the colour, we ordered a Raleigh Pop in Plum for our son's 7th birthday. It was posted the same day, arriving the next day. Very impressed! It's a gorgeous bike and the customer service at North Bikes is superb. Thank you, we're very happy customers :)”

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“Purchased for my 7 year old daughter for Xmas. So not able to make comment just yet..”

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“We bought a Raleigh Pop 20 inch boys bike. The price was competitive and it came with a couple of extras, a pump and a ETC bicycle computer. Unfortunately the unit did not fit the bike as the gap between the sensor fastened to the front forks and the magnet fitted on a spoke was well outside the tolerance of 1 - 3 mm. The gap being around 12 mm. Although it was a nice gesture it was very disappointing for our Grandson when it wouldn't fit. Having said that the bike and delivery was spot on and that is what we were buying and the only failure was in the freebies. Since sending in my review North Bikes have been in contact to try and resolve the problem. I was very impressed with their speed of response and together we have overcome the problem. 10/10 for after sales service.”

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“Cannot fault the service I received. Looked everywhere for the bike and spotted it on the site. Tried a few local shops but was told that I would not get one until after Christmas. North bikes came up trumps. Fast delivery to.”

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“What can i say. Absolutely cracking service. Bike for my daughters birthday cake within 2 days of placing order. Comes with the tools you need and simple instructions. Cannot complain and will 100% use North Bikes again for future purchases.”

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“Haven't put the bike together yet as it is Xmas present for my son but the website waseasy to use and delivery was nice and quick. can't ask for anything more.”

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North Bikes is rated 4.9 based on 554 reviews