North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 554 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a squish 20 children's bike, it arrived very quickly, perfect condition. Very happy.”

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“Very happy with bike and great personal, and speedy service. Bike arrived within a couple of days. Thank you”

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“I feel like maybe the current pandemic maybe hindered the delivery of my purchase. With the purchase taking 5/6 days to arrive after a delay with the couriers. I anticipated it being much quicker.”

North Bikes 3 star review on 9th February 2021

Helpful Report

Hi Nicola, I'm sorry to hear you were disappointed with the turnaround time from the point you placed your order to the time of receiving it. We tried to turn your order around as quickly as possible. The reason for the 5 day delivery was because your order was placed late on a Friday afternoon, so it would have missed the cut-off point for dispatch that day. Your order was dispatched on the next available dispatch day which was Monday. Also, delivery took 2 days instead of the usual 1, probably due to increased online demand affecting couriers in a difficult time. Thank you for your reviews of our company and the products you purchased. Kind regards, North Bikes

“Very helpful and knowledgeable, free next day delivery and great bike!”

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“I can’t say enough about north bikes. Service is exceptional. Even after stating that it may not arrive the next day. (Only due to delivery agent not them) It did. Actually before I was dressed in the morning. As described. Well packed and VERY easy to assemble. A great quality bike and my 6 year old loves it. I have doubt in using them again. Very impressed.”

Helpful Report

Hi Nick, What a great review! We're so pleased you chose to shop with us and really value you sharing your buying experience for everyone to see. I hope your child likes his new bike and gets lots of enjoyment from it. Kind regards, North Bikes

“Outstanding service. Bike was delivered within 24 hours of ordering it!”

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“Bike arrived quickly and no issues. Haven't put the bike together but is well packaged. Good price. Thanks”

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“Excellent service delivered very the next day even added the tools to put the bike together with will couldn't ask for better service.”

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“I ordered a Squish 26 from North Bikes via the internet after being unable to find any in stock locally. The bike arrived promptly, well packaged with assembly instructions and a good owners booklet. There was a problem with the front brake which was a manufacturing fault. North Bikes dealt with the matter quickly, getting a replacement part from the supplier which they forwarded on to me. Problem solved.”

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“Excellent service and fantastic bike. We highly recommend North Bikes- Great selection, friendly and professional customer service and knowledgeable staff. Will happily use again.”

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“The website was easy to use and when I called to check something the staff were lovely and really helpful. The bikes were delivered next day and incredibly well packaged. Highly recommend.”

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“Excellent service, bike ordered Sunday delivered on the following Wednesday. Only one hiccup, the site fails to say that the bike had to be built, but still no problem to myself but could have been a problem to anyone not mechanical savvy. Would still highly recommend this North Bikes.”

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“Stunned by the excellent service we received recently from North Bikes. Despite the Covid lockdown, the bike I ordered arrived the next day and is gorgeous. I did a lot of internet shopping and it was also the best price.”

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“Thank you for you speedy delivery and I am very happy with my grandsons bike keep up the good work”

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“Online ordering was straightforward as bicycle was in stock and despatched swiftly. Free home delivery was a bonus particularly in UK lockdown. I would order from North Bikes again.”

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“Amazing service. Product was exactly what I wanted. Easy to put together. Delivery was on time. Would definitely order from them again.”

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“Very helpful and prompt delivery”

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“Amazing customer service! Swift delivery, swift response and the cheapest price I could find! 10/10”

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“Wouldn’t hesitate to buy from North Bikes again, swift next day delivery and an excellent e-scooter.”

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“Bike was as described and delivered quickly. No hassle transaction”

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North Bikes is rated 4.9 based on 554 reviews