North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.93

4.9 Rating 549 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

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“Incredibly impressed with North Bikes! They were quick to follow up on my email enquiry with a friendly and informative phone call, providing detailed and helpful information. Their flexibility with delivery was a huge plus, and I really appreciate that it was included in the purchase. Fantastic service—highly recommend”

Helpful Report

Hi, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Great customer service and communication! Had to exchange something, quick response and smooth process with no problems. Thanks North Bikes.”

Helpful Report

Hi Joanna, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“David gave me fabulous advice before buying a bike for my son. He built the bike for me and when we collected the bike he talked through it all with us. Would definitely recommend North Bikes for anyone looking to purchase a kids bike.”

Helpful Report

Hi Zoe, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Excellent customer service! David is very good at email correspondence and kept us updated with delivery etc. We wanted to add an item to an existing order he managed to do it which saved us paying for delivery fee. Overall highly recommended!”

Helpful Report

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Absolutely fantastic service, a mix up with delivery address but it was sorted and David kept in touch with me until he knew the bike had been safely delivered.”

Helpful Report

Hi Sarah, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent service from North Bikes. Website was great and helpfully explained the benefits of buying a high quality, light-frame bike for our 4yr old daughter, instead of a cheaper toy bike. Really easy to place an order, and they only stock high quality bikes so you know you are getting a great bike. Quick to deliver too with a tracked delivery.”

Helpful Report

Hi, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“This is our third bike from North Bikes. Really helpful and a pleasure to deal with. The quality of the bikes are excellent also. Would highly recommend them.”

Helpful Report

Hi Lee, I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“It was a difficult decision for me to make the decision and purshace my daughters' bike online because I was not sure if I could set it up! However, the bike came like %80 of it ready and I easily did the rest. I delivered some of my questions to the customer services and they also send me a link that shows the video and images.”

Helpful Report

Hi Salih, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“David was do helpful from my initial phone conversation with him right upto delivery. Will definitely buy from here again and will recommend to family and friends. Have a lovely Christmas David. Many thanks Maureen Miller”

Helpful Report

Hi Maureen, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“What a company - Simply awesome! We were searching for a bike for our 9/10 year old for Christmas this year. We called this company even though they are not in our region to chat about the range of bikes they had. Primarily to understand the differences between two bikes we were considering. No amount of questions were too much trouble. Honest and well informed answers. We even called a couple of times before making our selection. We went for the new Woom explorer 6. We were kept up to date with delivery and the fact that the lights were arriving by a separate delivery. Breath of fresh air. Well done North Bikes.”

Helpful Report

Hi Kirsty, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Outstanding service and good advice and knowledge. Will definitely purchase from north bikes again. Thank you”

Helpful Report

Hi John, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Wonderful lights, great customer service. Thank you!”

Helpful Report

Hi Anushka, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Absolutely excellent customer service, answered all my questions quickly and in detail - delivery was perfect came on the day I was promised. Bike itself very well packaged and came with all the tools required to put it together which I haven’t done yet as it’s a Christmas present but cannot fault the service or price.”

Helpful Report

Hi James, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Brilliant service - bike arrived very quickly, well packaged and a great price. What’s not to like?!”

Helpful Report

Hi Karen, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“2nd purchase …Extremely happy”

Helpful Report

Hi Steven, Welcome back! It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Extremely helpful and very friendly, speedy build-up and provision of the bike I ordered. Excellent service all round.”

Helpful Report

Hi Richard, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent service, even called to check delivery address. Goods arrived 2 days later, very happy with the product.”

Helpful Report

Hi Teresa, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very good service will use again highly recommended”

Helpful Report

Hi Maurice, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic service. Prior to the bike arriving, they emailed me all the details of when to expect the delivery, how to assemble the bike and also included a video demonstrating this. Very thorough and we were able to put it together, no problem. It felt like there was a personal touch in there correspondence, a great company to deal with. Also, the bike came with a free pump! 👍”

Helpful Report

Hi Lauren, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“I bought a Woom 3 for my daughter’s birthday. The bike was carefully packed and arrived in immaculate condition! Excellent service! Thank you, North Bikes!!”

Helpful Report

Hi Paula, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

North Bikes is rated 4.9 based on 549 reviews