Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.94

4.9 Rating 311 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

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“The team provided an informative initial survey and installation went well at a a fair price for a good product. We had two glitches. And ut’s the response to the glitches that c earn the give c star rating. Same day response for silly mistake and same day response and fix for a minor rail alignment issue. Highly recommend Norfolk Stairlifts.”

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Posted 1 year ago

“absolutely amazed this company was very helpful and very friendly and quick installation was brilliant the stairlift is fantastic if anyone is looking for a stairlift you won,t go wrong here”

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Posted 1 year ago

“I found the experience from my first enquiry to the completion of the installation, very rewarding. The staff at all times were extremely helpful, & the stair lift has made my life a lot easier.”

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Posted 1 year ago

“I recently had a stairlift installed. I am extremely pleased with it. It was delivered and installed much quicker than I had been told which was pleasing. I found everyone at Norfolk Stairlifts very helpful and professional. I would certainly recommend anyone to get one installed. It is lovely not to have to struggle to get up the stairs anymore.”

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Posted 1 year ago

“It's very good .”

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Posted 1 year ago

“Everyone involved from the initial meeting to the completion were excellent. They were very sympathetic of my situation all through the process. The final product is already making my life easier whilst looking smart. Thank you to everyone.”

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Posted 1 year ago

“From my first contact with this company the knowledge was exceptionable. Richard the sales manager when he visited my home was very polite and fully understood my partners needs. After giving me a quote we arranged a date of installation and they were able to do this very quickly as my partner was due out of hospital. The fitting of the stair lift only took a few hours and the work was carried out in a very clean and efficient way. I would highly recommened this company to anyone thinking of getting a stairlift installed”

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Posted 1 year ago

“We honestly didn't think we could have a stairlift because of the layout of our staircase. Norfolk Stairlifts spent hours checking and double checking, and overcame all of the problems. From the first phone enquiry to the stairlift being installed, was just 4 weeks. No regrets whatsoever, the fitting is very neat, and it's silent when in use. Everyone involved, Richard, Nick, Ronnie and Kieran, were very professional, explained everything at every stage and were very kind. Thank you so much Norfolk Stairlifts.”

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Posted 1 year ago

“STAI cannot recommend Norfolk Stairlifts more highly. Our house is complicated and difficult. The sales manager spent time measuring and taking photos. When went.to the showroom we were able to make an informed choice. I i had a problem aboutb10.00pm one night( my Fault)and annenginee4bcamebstraight out. I wish I had known about them when I bought my other stairlift. A friendly,helpful and an efficient company.”

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Posted 1 year ago

“Quick and efficient installation, no high pressure. The stairlift I has enhanced my elderly mother’s life .”

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Posted 1 year ago

“Amazing service from initial enquiry to fitting, everything was very smoothly dealt with and Richard and Ronnie were both great- professional, friendly and approachable. No pressure sales and a very fair price with no hidden extras! Can thoroughly recommend Norfolk Stairlifts, in fact I already have given your details to a lady!”

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Posted 1 year ago

“All aspects of acquiring our Platinum Horizon stairlift have been dealt with really well. We liked the pre-sales attention, the way we were kept informed and the neat installation. Norfolk Stairlifts have already been recommended to our friends.”

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Posted 1 year ago

“The whole process was straightforward from Richard's survey visit to installation two weeks later by Barry, who was polite, efficient and helpful .......well done Norfolk Stairlifts!”

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Posted 1 year ago

“The stairlift has been very helpful and can now go up stairs without any pain. The fitting was very quick and the fitter was polite and friendly.”

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Posted 1 year ago

“Great service, went through all the options and made everything clear and easy to understand. quick installation, would recommend.”

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Posted 1 year ago

“FANTASTIC service from 1st phone call to fitting, changed my life. Went for rental as hoping to move this year and was over the moon when I discovered did could rentals. Would 100% recommend to anyone needing a stirlift. Richard ( surveyor) was very helpful and friendly . Barry (installer) was very friendly, helpful and efficient in fitting the lift and went through explaining everything.”

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Posted 1 year ago

“Excellent service, clear explanations, no pressure selling. Lift installed promptly and efficiently. Would recommend”

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Posted 1 year ago

“Very good. Nice people to deal with and a nice neat product.”

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Posted 1 year ago

“Everything was dealt with smoothly and the people were very friendly and helpful”

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Posted 1 year ago

“Fantastic customer service from initial showroom visit to installation. Very pleased with stairlift, it's made life so much easier.”

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Posted 1 year ago

Norfolk Stairlifts is rated 4.9 based on 311 reviews